Vincci Soho

Reviews of Vincci Soho

Vincci Soho

Calle del Prado, 18, Madrid, Community Of Madrid, 28014, SpainSee Hotel Details
Vincci Soho
Vincci SohoVincci SohoVincci Soho
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1 night

Guest Reviews

9.2/10
Great
127 Reviews
Verified reviews
Location9.2
Amenities9.0
Service9.1
Cleanliness9.3
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All reviews(127)
Positive reviews(26)
Reviews with photos/video(3)
Negative reviews(1)
Guest User
Vincci Room
Stay Date Apr 2025
Solo travelers
7 Reviews
9.0/10
Great
Posted on Jun 3, 2025
The room looks amazing, the bed is nice and sturdy. Water in the room is only offered in a small plastic bottle on the first day. There is coffee/tea in the room but they only offer cups that are made from a mixture of paper and plastic, stoneware would be better, especially for a 4* hotel. Other facilities in the room are good, although cotton pads would be nice to have. The hotel is very conveniently located and quiet at night.
Murat Tuna
Room With Free Parking
Stay Date Apr 2025
Business travelers
16 Reviews
10/10
Outstanding
Posted on May 19, 2025
Modern design, great amenities, and helpful reception. Truly a great experience!
CRISTIAN
Standard Room
Stay Date Oct 2024
Family
4 Reviews
10/10
Outstanding
Posted on Nov 11, 2024
We loved Vincci Soho hotel. We were lucky and our rooms were ready in order to have an early check in. Staff was very helpful. Its rooms and location made our stay fantastic. I will definitely stay again at Vincci Sobo hotel when I am back to Madrid.
Guest User
Double Room
Stay Date Nov 2022
Solo travelers
13 Reviews
10/10
Outstanding
Posted on Dec 23, 2022
Great
Response from Property: We thank you for taking the time to give us this review. We're very happy to know you really enjoyed your stay with us and that you liked our staff attention. We hope you to come back one more time to our hotel.Best Regards,
Guest User
Vincci Room
Stay Date Apr 2025
Travel with friends
1 Reviews
10/10
Outstanding
Posted on May 13, 2025
Very good, no problems, everything is beautiful
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Response from Property: Dear guest, thank you very much for sharing such positive feedback. We are delighted to hear that you had a pleasant stay at Vincci Soho and that everything was as you expected. We look forward to welcoming you to Madrid again in the near future! Best regards, Inmaculada Salas MolinaGuest Experience Manager
Guest User
Basic Double Room
Stay Date Aug 2024
Solo travelers
6 Reviews
9.0/10
Great
Posted on Oct 31, 2024
The bed was very comfortable The room was also very nice The breakfast was good, with a wide variety of ham and cheese, fresh fruits and vegetables, and sweet pineapples The lady at Checkin was also very nice. Although she had a heavy English accent, she still tried very hard to speak, hahahaha
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Guest User
Standard Room
Stay Date Jan 2025
Family
3 Reviews
7.7/10
Good
Posted on Feb 5, 2025
Maybe the new decoration has a strong smell, there is no balcony, and it is different from the pictures. Maybe the new decoration has a strong smell, there is no balcony, and it is different from the pictures. Maybe the new decoration has a strong smell, there is no balcony, and it is different from the pictures.
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Response from Property: Dear guest, Thank you for your feedback. We are sorry to hear that your stay did not fully meet your expectations. We did carry out renovation work recently and there may be some lingering smell in the rooms, but we will do our best to optimize air circulation and ensure the comfort of our guests. Regarding the balcony and photo display of the room, we always strive to provide accurate information. Your feedback is very important to us and we will further check and improve it. We hope to have the opportunity to welcome you again in the future and provide you with a more pleasant stay. Sincerely regards, Inmaculada Salas Guest Experience Manager
Guest User
Standard Room
Stay Date Jan 2025
Business travelers
34 Reviews
10/10
Outstanding
Posted on Apr 2, 2025
There are many places to eat nearby, it's very convenient to go anywhere
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Response from Property: Dear guest, thank you very much for sharing your experience with us! We are pleased to know that you are satisfied with the location of our hotel. The "Literary Quarter" where Vincci Soho is located is indeed a great place full of food and culture. There are various restaurants and specialty shops nearby, and you can easily explore Madrid on foot. We hope to welcome you again in the near future and continue to provide you with a comfortable and pleasant experience. Best regards, Inmaculada SalasGuest Experience Manager
AnaMarcela
Standard Room
Stay Date Oct 2024
Couples
3 Reviews
10/10
Outstanding
Posted on Nov 11, 2024
Very well located, very comfortable bed, very clean room. I will definitely visit again.
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Guest User
Standard Room
Stay Date Oct 2024
Couples
1 Reviews
7.0/10
Posted on Nov 24, 2024
There is a big difference between the new and old areas of the hotel.
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Guest User
Basic Double Room
Stay Date May 2024
Business travelers
4 Reviews
10/10
Outstanding
Posted on Jul 21, 2024
Environment: clean and refreshing, Service: considerate
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Wawayuxiaohei
Standard Room
Stay Date Jul 2023
Business travelers
1 Reviews
9.5/10
Amazing
Posted on Aug 11, 2023
The location is very good, the room is small but it's good to live alone
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Response from Property: Thank you very much for the time you spent to share your personal impressions of your stay at our hotel. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Again, thank you for sharing your thoughts. We will love to see you again in your next trip to Madrid.
Guest User
Basic Double Room
Stay Date Nov 2024
Business travelers
1 Reviews
10/10
Outstanding
Posted on Jan 1, 2025
Hygiene: Very good 👌
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Response from Property: 尊敬的客人,感謝您對我們酒店衞生的肯定!能夠為您提供乾淨舒適的環境是我們的榮幸。期待您的下次光臨,我們將竭誠為您提供更好的服務。此致敬禮,Inmaculada SalasVincci Soho 酒店
Guest User
Double Room
Stay Date Jul 2022
Travel with friends
1 Reviews
2.5/10
Posted on Aug 30, 2022
They have a very stomping system, they arrived at 00:00 and paid the full amount and changed their minds on the spot to look at the card with which we booked or they will not settle and will not return the money ..!!!! And the card was not itself and tried to explain at the reception but without meaning, after that I called the police, then they settled us themselves. This is what happened for one hour, we stood waiting at the reception During the stay, they do not even smile as if we live for free. In short 0 zero
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Response from Property: Thank you for your constructive critics regarding the service you received, we strongly believe in continuous trainings for our employees.Our staff welcomes each guest with spirit and strives to assist in any possible way to ensure that everyone has a pleasant stay. For us it is very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us.
Pedro Jose
Double Room
Stay Date Jul 2022
Solo travelers
6 Reviews
8.0/10
Very Good
Posted on Aug 24, 2022
The location is great. The breakfast is very complete. The only negative is that you can hear those staying in the rooms next door. I have been in three different rooms and in two of them the windows did not close properly and in one of the rooms the door was damaged. The hotel staff is very helpful.
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Response from Property: First of all, we want to thank you for taking the time to leave us this comment and rating. We are glad that you have valued the attention that our staff has offered you and that you have felt comfortable. Again, thank you for everything and we invite you to stay here with us again. Kind regards,