Rosewood Villa Magna

Great location next to El Corte Inglés and the Serrano shopping district. The patio is perfect for cigar smoking and drinks.

Best hotel in Madrid

Our visit to this hotel was unplanned we took a taxi from the airport and we decided to pay them a visit and check for availability ..and the warm welcome we received and the impressive reception and atmosphere made us want to stay with the hotel even arriving in the morning we were provided a room we were planing to stay for 3 nights however we extended to 6 .. amazing services concierge/ housekeeping at it best ..lobby atmosphere and food quality is good also it’s connected to court le ingles one of best shopping places I recommend highly and we would like to thank the receptionist assisting my husband Mr yousif during our stay we cannot recall the name thanks again rosewood for the amazing experience

I need to make a last minute urgent change of hotel and decided on Rosewood Villa Magna. After a few email correspondence, I was able to book online and my helpful agent also add the Virtuoso amenities for me. Arrival My flight landed from Dubai and thanks to Emirates generous benefits, round trip airport transfer is included in my ticket as well. The driver dropped me at Villa Magna Rosewood. I was shown to the check-in desk upon arrival. My first impression was that the hotel was extremely busy and the reception lobby was very crowded. Nevertheless, after a short wait I was able to check-in. The reception apologised for not being able to upgrade me as the hotel was “very full” due to high occupancy. There’s a champion’s league football game just the day before. Afterwards, I did a quick check and the upgraded room ( ie Junior suite ) was actually available for booking online but I did not press the matter as it’s really just a small difference between my Grand Premier Room and the Junior Suite. A guest relationship manager by the name of Angel ( or is it Domenic? ) greeted me and showed me to my room. The Grand Premier Room. This room measures a spacious 45sqm. It has small windows with view facing the main street. The decoration is very art deco style. Unfortunately, it reminds me of Rosewood London which I had a bad experience. Nevertheless, all the amenities are there, including a small sitting area, a minibar, working desk, high definition TV that can be easily connected to an AppleTV. The bathroom has very strong water pressure, so it’s like showering under a waterfall. There’s also a bathtub. Toiletries comes in small little tubes which were very annoying because they keep toppling over. Should have placed them on the wall with bottles. Overall, I think the room is not as nice as I like. The black/white décor gave it a hospital feel, could have been more cheerful. I don’t like the small windows that makes the room feels claustrophobic. I do like the water pressure of the shower. Common Areas and Location I was surprised how the hotel was actually smaller that it seems. Before I selected the hotel, I preview their website and various youtube videos and got the impression that the hotel was quite big. It’s actually much smaller than I expected. Upon entering the hotel is the reception area and concierge desk. Right behind the reception area is the lounge area which connects to two restaurants, the Amos fine dining restaurant and the Brasserie, where I had my morning breakfast. In the basement is the spa and a small gym. And that’s it. It feels very boutique in that sense. My only experience with the hotel’s F&B is in-room dinning and morning breakfast. They are of decent quality. The coffee is good though. I also tried their small gym which is entirely self service. Whether the location of the hotel is good or not depends on what you want to do. For shopping, it’s quite good as right behind the hotel is the Serrano street

Just simply an awesome hotel. Amazing service, fabulous rooms, great decor and perfect location. Really hard to fault anything. Would usually stay for business but for a few days away with teenage kids it was excellent. Hope to be back soon!!

Spectacular upscale resort in Madrid. Excellent service in all departments, and particularly the concierge staff - elegant, precise, well executed. Location close to high end shopping and Casa Loewe. Food was all delicious. Room is beautifully appointed. We were provided with a tour of the property on arrival - a lovely touch. Worth the expenditure.

We usually always stay here but this time there were some things that were really out of character for this place : 1. I called to order room service and the man on the other end was very rude and kept interrupting me in a condescending tone. It was very noisy in the background and I could tell they were very stressed and possibly understaffed. 2. I was offered a « free » gua sha stone face treatment with my massage. Except on the spot they’ll ask you if you also want the face mask and a bunch of other stuff, obviously without telling you how much it is until you get the bill. This wasn’t a nice feeling as I was already spending over 200 eu on my massage and another 1k a night for my room. 3. We waited in a long line for checkout which took forever because, once again , they were understaffed and only one person was working the reception desk. We were very stressed about to miss our flight because of how long it was taking so I asked if they could call someone else to help out at reception and the answer was a flat no. Not the rosewood experience I’m used to.

Hotel is situated in a quieter area of Madrid but walkable to upscale shops and restaurants. We did walk to the Prado, about a 25 minute walk from the hotel The hotel is beautifully decorated , our room was spacious and had a nice view of the Main Street. Breakfast was included with our rate, there was a large selection of breakfast items and we also could order from the menu. The hotel staff was welcoming when we arrived and had our room ready for an early check in.