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Explore Guest Reviews of Hotels in Madrid

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Santo Mauro, a Luxury Collection Hotel, Madrid
4.6/525 Reviews
Can be an extra bed, we are 8 years old and there is no extra bed fee. But this time the hygiene is not good. On the day of the check-in, the bathtub in the room was all sand and stone. It was not cleaned. Waiting for the waiter to open the night bed, I asked for cleaning. In the evening, I went to the small garden to rest, and I ordered a glass of champagne. The waiter actually used a glass of water-filled glass (estimated to be washed and not dried) and poured champagne directly to me, hehe! The next day, the children will sleep more than 7 o'clock in the afternoon. As a result, the children's bed and the quilt are inexplicably wet. Later I went to the front desk and asked them to make better bedding. Very hurt. In such a good location, the rest of the hotel is very good, it is a sanitary situation, it is unacceptable.
Barceló Torre de Madrid
4.5/542 Reviews
This hotel is really a bargain for how nice it is. I found the service to be impeccable, breakfast buffet was incredible and the location is right in front of a metro station. A bonus is the contemporary art collection which reminds you that you are in Madrid and not just any nameless, nice hotel. I love the schluter brass detailing in the bathroom and bedroom walls. These design touches add such gravitas to a stay, even when short. Bravo, I would stay here again.
JW Marriott Hotel Madrid
4.4/522 Reviews
Madrid City Center
The hotel is new and very close to major tourist attractions. The room was comfortable, had standard JW bed, nothing stood out or special about the room accept it was still a newly hotel. I am an ambassador elite; however, for some reasons they could not provide a room upgrade. The front desk staff might need more training. One day, I requested to move to a different room because the assigned room was very noisy; the room was next to an elevator, and the cleaning staff parked their cleaning carts right outside; they were loud and chatty. No responses received. At checked in, the hotel offered a complimentary cheese plate in the room, however it smelled and stunk the entire room. It was a good gesture however I had food allergies and could not enjoy the offering. The hotel breakfast offering was great, and the staff at breakfast was very kind and amazing. Evening bar needed some attention.
Eurostars Suites Mirasierra
4.4/575 Reviews
ACCESS : hotel is ~ 200m from Herrera Oria Metro stop - exit at the Herrera Oria exit, the alternative leaves you 50 m further away and downhill. From this metro station Madrid centre is 30-45 minutes away, at a cost of €2. ROOMS : very spacious, separate bath, shower, toilet, 2 wash basins, microwave BREAKFAST : fresh orange juice for every table, good range of pastries, bread, meats, eggs, - very good OUTDOOR POOL : 13.5m diameter, good for swimming, ~180cm deep everywhere so not really child friendly, sun blocked after about 6pm, open strictly 10.30am to 8.30pm, plenty of towels and loungers GYM: best you will ever see in a hotel, looks like it was once a thriving sports club with turnstiles but Covid probably killed it - now 4 rooms of every machine you could ever want. Indoor pools were drained - maybe they will be refilled in the autumn when the outside pool closes RESTAURANTS : Taberna La Illustracion is a 10-15 minute walk - run by mother an daughter - delicious food at a great price (€40 for 4 drinks and salad starter + main). Alright is America style restaurant - good, and only place where English was used. Several smaller cafes in the area offering standard 'raciones' - all good. Great hotel for exploring Madrid from.
The Westin Palace, Madrid
4.3/5118 Reviews
Madrid City Center
As a Marriott Titanium / Lifetime Platinum Elite Guest, our family [husband, wife and two young daughters] decided to visit Madrid, Spain to start our month-long 2023 summer vacation in Europe. We spent five (5) nights at Westin Palace Madrid using our Bonvoy points in late May / early June 2023. Please see the thirty-eight (38) photos we posted with this review of all aspects of the hotel. Within days after making our five (5) night stay using Marriott Bonvoy points approximately ten (10) months prior to our arrival date, we emailed General Manager, Pablo Flores and advised him of our future stay as well as our special requests, including our request for an Executive Suite, which would comfortably host our family of four. Within hours of our email, we received a thoughtful reply Paloma Hidalgo, Director of Rooms, whom immediately provided us with a complimentary guaranteed upgrade to an Executive Suite and further, Ms. Hidalgo readily granted all of our other special requests. The prompt response did not come as a surprise to us given how active the management of this property is in reading and promptly replying to past guests on Trip Advisor as well as the Marriott Bonvoy website, which is but a mere sign of management’s commitment to exemplary customer service. Not surprisingly, we were overjoyed with such a response and really looked forward to our future stay at The Westin Palace Madrid. This gorgeous historic hotel is magnificently located in Madrid overlooking the Neptune Fountain and less than a three minute walk to the Thyssen-Bornemisza Museum, less than a five minute walk to the Prado Museum and less than a ten minute walk to the Reina Sofia Museum. It is also extremely close to Retiro Park and is within an easy 15 minute walk to Puerta del Sol, Plaza Mayor and the Gran Via as well as many bars, restaurant, trendy cafés, market and other cultural attractions. You can easily walk everywhere throughout the entire city but public transportation options abound in close proximity to the hotel as well. Our initial visit to the Westin Palace Madrid did not disappoint, especially when the hotel accommodated our extremely early check-in (before 9:00 am). The check-in process with Ms. Hidalgo, Estefanía Martinez, Front Office Assistant Manager and Juan at the reception desk was a breeze. Further, Ms. Martinez was kind enough to personally escort us to our suite and show us all of the features and amenities of same. This was very thoughtful on the part of Ms. Martinez and very much appreciated. Throughout our entire five (5) night stay, Ms. Hidalgo and Ms. Martinez were especially helpful and friendly. We simply loved our Palace Executive Suite with slightly over 1,000 square feet in total space with a sublime view of the Neptune Fountain; it was truly remarkable. Further, upon entering, we discovered that Mr. Flores and his team were kind enough to provide us with several 1 liter bottles of both sparking water (Vichy Catalan) and sti
InterContinental Madrid, an IHG Hotel
4.4/547 Reviews
We stayed 4 nights before Christmas. The hotel was quite nice and very festive! Very much enjoyed the large area around and up to the hotel bar on the ground level. Nice place to relax, and also have a drink. We did not eat at the hotel however. The staff was also quite pleasant and we got a quiet room higher up facing the interior courtyard. The room was well kept, perfect size, and well furnished. The concierge helped us find things to do, and we learned how to get to the nearby metro stations to head downtown. The surrounding neighborhood is very nice, quiet, and with a number of very small boutique restaurants. Another added bonus was that the famous Sorolla Museum (His House) is just a few blocks away. We would return here.

Frequently Asked Questions

Local Travel Info

Highest PriceUS$10,202
Lowest PriceUS$111
Number of Reviews 3,195
Number of hotels43
Average Price(Weekday Night)US$917
Average Price(Weekend Night)US$963

Tips for Selecting a 5 Star Hotel in Madrid

Looking for hotels in Madrid? Trip.com is a great place to start. Book your hotel on Trip.com for an amazing travel experience. While traveling to Spain, Madrid is one of the most popular destinations. Madrid is a city with tons of tourist attractions. You'll never want to leave!

Madrid–Barajas Airport is the primary airport in Madrid. It's easy to reach Madrid. The city can be reached by plane, train, and car.

There are 1494 hotels in Madrid on Trip.com, including luxury, boutique, and budget hotels. When looking for hotels in Madrid, there are likely good options at a nightly budget of just 142 USD. There are 29 five-star hotels in Madrid at an average price of 396 USD per night. There are 168 four-star hotels in Madrid at an average price of 232 USD per night. There are 141 three-star hotels in Madrid at an average price of 163 USD per night. There are 130 two-star hotels in Madrid at an average price of 83 USD per night. There are many well-known chain hotels in Madrid. In Madrid, there are hotels under the Novotel brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Novotel. Novotel is the most popular brand among tourists. Senator Barajas in Madrid is a favorite among Trip.com users. Hotel Paseo Del Arte is also one of the most frequently chosen hotels.

If you stay at a hotel in downtown Madrid, nearby attractions like Plaza Mayor, Monumento a Alfonso XII, Puerta del Sol can be your first stop. For short trips in Madrid, Royal Palace of El Pardo, Terraza de Chamartin, Ciudad Deportiva de Real Madrid are all good options. The most famous attractions locally are Royal Palace, Plaza de Oriente, Square of Spain. With a developed commercial area, visitors can head to Calle de Serrano, Gran Via, Mercado de San Miguel for a great shopping experience.

Average Temperature

• January to March: 10.34°C during the day, 6.1°C at night

• April to June: 19.2°C during the day, 13.74°C at night

• July to September: 26.27°C during the day, 20.22°C at night

• October to December: 12.29°C during the day, 8.54°C at night

Average seasonal Rainfall

• Spring: 32.67 cm

• Summer: 41.33 cm

• Autumn: 17.67 cm

• Winter: 53.67 cm

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