Emaar Al Khalil Reviews

Location is nice. I booked two single beds room and beds were so small. Bathroom was so small, hard to take shower. There was noise outside my room, not soundproof. Air condition was noisy. Staff was nice.

“Cheap” hotel close to Masjid Al Haram. The letdown is when the receptionist got easily distracted by others asking him instead of serving me first!

Receptionist (Mr. Muhassalam) was so kind, helpfull. Cleaning service also so friendly. I, personally, recommend this hotel to stay for umrah trip. Can see clock tower from my room window.

Stayed in Emaar Al Khalil for 5 nights in Jan 2025, enjoyed the stay, 7-10 minutes walk from Masjid Al Haram, hotel staff are friendly and helpful. I’d like to thank Johirul Islam who works as a house keeper who went above and beyond to help us.

Toilets were very smelly and despite the start being keep and helpful, still had issues.  Staff were very efficient, keep, helpful and prompt in helping with the situation.

A very good location- approx 15-20mins walk to haram and good amenities nearby

I booked this hotel for one day, but after I confirm, I check the date I chose is a different date. After that I contact to the customer care to change my actual date event I submitted  my ticket but still they didn’t accept my request, I didn’t ask for my money back or refund. I just asked for change the date.I was really disappointed and I never book this hotel anymore.

Pathetic booked 2 rooms turned up and found out only one room was given. Liars stay away

Bathrooms are very small and old not so comfy rooms are too small no room service at all location is great 10 min walking

Nice manager staff friendly all things good really recommend 👍👍👍👍👍

Very good service and good location

The hotel is in the perfect location, 8-10mins walk away from the Kaaba/Haram. The hotel is nice and clean, the room was a decent size but the bathroom was a little small yet functional. Hotel has plenty of lifts and has the best massage chair in the reception area, which does amazing things to ease the pain! Brother Munif at reception was helpful, gave us information about taxi’s to Mount Hira and Madinah, places to get good coffee and tea, as well as being a nice humorous guy. We didn’t eat at the hotel but there are ample places to eat at near the hotel, which are all cheap and tasty! I would definitely recommend this hotel and stay here again! Thank you again! :-)

Only to smal for 3 people in a room Rooms verry smal only for two people

Room was smaller than showed in pictures. Didn’t provide complimentary toothbrushes, comb or anything. Just provide two towels and shampoo, body wash bottle was empty. I gave them towels and ask for fresh one but they didn’t provide even I call at front desk, then I accidentally saw that housekeeping cart and guy so I asked him and he has only two towels so he gave me. Put the housekeeping tag out of my door for two day and even say to that guy personally to change the bedsheets but he didn’t till the date I left. Other things were fine.