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Makkah Hotels Recommended for You

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Emaar Grand Hotel
3.8/511 Reviews

Emaar Grand Hotel

Makkah|1.15km from Masjid al-Haram
This has been the worst experience and hotel I have ever been to. Me and my husband came to stay here as part of our umrah package deal. We arrived at the hotel and were sat waiting for over 3 hours due to complications with our booking which was primarily due to the fault of our travel agents. However, members of staff at the hotel were not willing to help the situation considering we had landed from a flight and it was now late evening. Whilst we were dealing with the situation of sorting out our booking a member of the booking office advised that we pay for a night ourselves on top of what we had already paid and that by the following day the situation would be sorted. The following morning we met with the service manager who we went to ask for a refund as the extra night we had paid for was not needed due to our booking being fixed the previous night by almost midnight. We tried explaining that we didn’t want to pay for the extra night however that is what was advised to us by the booking staff the night before who stood there quietly as if he wasn’t the one who told us to do so. The service manager was the most disrespectful individual I have come across telling us that he wouldn’t issue a refund as it wasn’t the fault of the hotel. There had been extra complications arising as there had now been 3 bookings under our name by the following morning no fault of our own but now miscommunication between travel agents and the hotel. Whilst I was trying to explain the situation the service manager asked that I be quiet and that he wasn’t going to listen to me. I felt berated by this person and as a result went to speak to the manager of the hotel. The manager of the hotel was just as rude and was not empathetic with the situation at all. I explained that our first time experience of umrah had been ruined by the lack of understanding and disrespect from the staff at the hotel. The manager himself was just as rude and not wanting to listen. After going to our bedroom we found that the water from the sink was brown, plug sockets were broken, tv was broken, phones were broken and shower wasn’t working properly. During our time here we had housekeeping visit us once and we had asked SEVERAL times for two days straight for extra towels, toilet roll and an iron which we got half through the trip. The breakfast was probably the only decent thing about this hotel. I wouldn’t dare to recommend this hotel to anyone.

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Explore Guest Reviews of Hotels in Makkah

Searching for hotels near Masjid al-Haram? Compare room rates and reviews to find your ideal stay.
Swissotel Al Maqam Makkah
4.3/592 Reviews
Good service by house keeper Abdul Hakim also he so friend house keeping department is also excellent and the over roll service of the hotel is good also near the Haram our room no,3835 the service was excellent and supervisor Majid roll excellent job and very friendly
Al Ghufran Safwah Hotel Makkah
4.4/573 Reviews
A very strategic location adjacent to Masjidil Al Haram with various facilities and shopping places.
Elaf Kinda Hotel
3.8/598 Reviews
Very near Haram and all amenities. Rooms are cleaned regularly or on demand. Restaurant services good but with some limited choice. Only problem were the size of rooms. Although we knew it will be smaller but did not expect that smaller. There were no table to keep at least 1 luggage and I had to crawl to my bed as only one side was open. On request, they changed the room to a slightly bigger room. For the price I might use it again.
Hilton Makkah Convention Hotel
4.4/548 Reviews
************* completed my umrah and the experience of the hotel was excellent . It was a total 7 minutes trip from my room to the haram. One thing I’ll say is that the breakfast does lack some variety but I guess it’s like that everywhere else. The service was great however when I called rooms service to provide some tea mugs they listen but didn’t fulfill the request. Maybe they forgot. Beds we’re comfortable and the layout was nice. We were upgraded to the partial haram view upon requesting it at check in. They upgraded without hesitation. For value this is a great hotel. 2 minutes from the hotel is Al baik and souk Al khalil which is a good option for food and shopping. Personally found Islamic attire cheaper here than the clock tower.
Hilton Suites Makkah
4.5/5119 Reviews
The hotel has a prime location close to Alharam. The Haram broadcast is a nice addition. The staff was friendly and professional. Special thanks to Mr.Ahmed from the front desk for welcoming me and my family. A thank you is also due to Mr. Akram from the housekeeping. The hotel has a direct access to the mall which is very convenient. The fruit basket was provided upon arrival. The laundry service was very quick. My stay was really comfortable and I will definitely revisit.
Makkah Clock Royal Tower, A Fairmont Hotel
4.4/562 Reviews
I arrived to the hotel at 10 and the lady in the reception told us to go and do the Omra and come back to get the rooms, I am a gold Fairmont member which was treated badly. We came back at 2:30 and noticed that the rooms are not ready and have been told that the check in time is 4PM, however before one day of arrival they called me to ask me what time do I want the room to be ready. Each customer receptionist was directing me to another where this wasn’t practical at all, image I was awake more than 12 hours and at the end of the day each on just throws me. Then after having a fight we got the rooms finally, I get to know that one of the rooms is full of insects and the other room is noisy from the neighbors. When I called to tell the reception after several fights they changed both rooms, we had to wait more than 15 minutes for the escalators. Overall my experience with this hotel is really baaaaaaad and wouldn’t recommend it to anyone. The only positive point was that it’s few steps to the Haram other than that nothing is worth it at all, even when you speak to someone from the receptionist they don’t reply as of they don’t listen and in my case I am a gold member plus trip advisor level 6, how if I was a normal guest what would happen. They made my day very hard and miserable

Frequently Asked Questions

Makkah Travel Guide

Brief Description of Masjid al-Haram

Masjid al-Haram, also known as the Great Mosque, is the holiest site in Islam located in the city of Makkah, Saudi Arabia. It surrounds the Kaaba, the black cube-shaped building that Muslims around the world face during prayer. The mosque covers an area of 356,800 square meters and can accommodate up to 2 million worshippers during the annual Hajj pilgrimage.

Must-Experience Things and Uniqueness of Masjid al-Haram

  • Performing Tawaf: Circumambulating the Kaaba seven times in a counterclockwise direction is a must-do for every Muslim who visits Masjid al-Haram.
  • Observing the Kaaba from the rooftop: There are several places inside the mosque where visitors can enjoy a stunning view of the Kaaba from above.
  • Praying in the Rawdah: A small area between the Prophet’s Pulpit and the Kaaba is known as the Rawdah. It is believed to be one of the most blessed places on earth and is a great spot for prayer.
  • Visiting the Zamzam Well: The Zamzam Well is located inside Masjid al-Haram and is believed to have miraculous healing properties. Visitors can drink from the well and take some Zamzam water with them.
  • Attending the Friday prayer: The Friday prayer at Masjid al-Haram is a unique experience that every Muslim should witness at least once in their lifetime.

Better to Know Before Visiting Masjid al-Haram

Before visiting Masjid al-Haram, it is important to keep in mind the following:

  • Non-Muslims are not allowed to enter the mosque.
  • Visitors should dress modestly and wear appropriate clothing. For men, it is recommended to wear a thobe, and for women, a hijab and abaya.
  • During peak times, the mosque can get very crowded, and visitors should prepare themselves for the crowds.
  • Visitors should familiarize themselves with the mosque’s layout and the different gates to avoid getting lost.

Transportation Near Masjid al-Haram

The nearest airport to Masjid al-Haram is King Abdulaziz International Airport in Jeddah, about 100 km away. The nearest railway station is in Makkah, about 5 km away from the mosque. However, visitors should keep in mind that the linear distance may not reflect the true distance due to road closures and traffic during peak times.

Tips for Booking Hotels Near Masjid al-Haram in Makkah

  • Look for hotels that are within walking distance of the mosque to avoid transportation hassles.
  • Check the hotel’s reviews for cleanliness, comfort, and service.
  • Consider booking a room with a view of the mosque to enjoy a stunning view of the Kaaba from your room.
  • Book early to avoid last-minute price hikes and to secure a room during peak times.
  • Look for hotels that offer free shuttle services to and from the mosque to make your visit more convenient.
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