Reviews of Hatten Hotel Melaka

Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept

Response from Property: Dear Valued Guest,Thank you for your wonderful review and for choosing to stay with us. We’re thrilled to hear you had a great experience and found our Junior Suite comfortable and well-equipped. It's especially rewarding to know that our prime location added value to your stay, making it easier for you to explore and enjoy Melaka.We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay in the near future.Warm regards,VC – Marcom Dept.

Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept

Response from Property: Dear Jennifer,Thank you for your wonderful review! We're delighted to hear you had a fun and comfortable stay in our Premier Deluxe Suite and enjoyed the exclusive access to the Premium Lounge and Hi-Tea experience. It’s great to know our location and amenities made your visit even more enjoyable. We truly look forward to welcoming you back again soon!Warm regards,VC – Marcom Dept.

Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept

Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept

Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept

Response from Property: Dear Edwin Gan YH,Thank you for taking the time to share your feedback. We’re glad you enjoyed the spacious room and appreciated our central location near the malls and Jonker Walk. We regret to hear that the breakfast selection and service did not fully meet your expectations. Your comments have been shared with our team to improve attentiveness and overall dining experience.Regarding the RM 5 parking fee, please note that this is set by the car park operator. However, as a gesture to our guests, we have arranged a flat daily rate instead of hourly charges. You may conveniently validate your parking ticket at our Front Office Desk to enjoy this special rate.We truly value your feedback and look forward to welcoming you again for an even better stay.Best regards,VC – Marcom Dept.

Response from Property: Dear Guest,Thank you for your review. We are deeply sorry to hear about your experience with the cleanliness during your stay. Please accept our sincere apologies for the inconvenience caused by the issue you encountered. This is certainly not the standard we strive for, and we will investigate and address the matter with our housekeeping team to ensure it does not happen again.We're glad to hear that you found the room spacious and the location convenient. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable stay.Best regards,VC – Marcom Dept.

Response from Property: Dear Guest,Thank you for sharing your detailed feedback. We’re glad you enjoyed our prime location, spacious rooms, and our rooftop swimming pool, spa, and Alto Sky Lounge. We appreciate your comments on areas where we can improve, particularly water pressure and Wi-Fi connectivity, and we will certainly look into these issues to enhance future stays.Your review is invaluable to us, and we hope to have the opportunity to welcome you back for an even better experience.Best regards,VC – Marcom Dept.

Response from Property: Dear Ken,Thank you for your positive feedback and for highlighting the smooth check-in and check-out experience. We're truly sorry to hear about the issue with the sink and appreciate you bringing it to our attention. Your comments help us improve, and we will share this with our maintenance team for immediate review. We hope to welcome you back for an even better stay in the future.Warm regards,VC – Marcom Dept.

Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept

Response from Property: Dear Lily Rohaiza,Thank you for your kind feedback and for choosing to stay with us. We're truly pleased to know you had a good experience and that you're planning to return with your family in the future.We appreciate you highlighting the issue with the pillow. Rest assured, we will share this with our housekeeping team for immediate review and improvement.We look forward to welcoming you and your loved ones again soon.Best regards,VC – Marcom Dept.

Response from Property: Dear Guest,Thank you for your valuable feedback. We're delighted to hear that you enjoyed our breakfast selection and the variety it offers.We sincerely apologise for the inconvenience caused by the leakage issue in Room 1208. It is disappointing to learn that the maintenance team was unable to resolve the issue during your stay. Rest assured, we will follow up with the relevant department to ensure this is addressed promptly and thoroughly.We also regret that the room’s view did not meet your expectations, as the swimming pool wall obstructed the view. We appreciate your understanding and will strive to make improvements to enhance the overall guest experience.Thank you for sharing your observations. We value your feedback and look forward to welcoming you back for a more comfortable stay in the future.Best regards,VC – Marcom Dept.