The Sterling Boutique Hotel Melaka

Reviews of The Sterling Boutique Hotel Melaka

The Sterling Boutique Hotel Melaka

43, Jalan Temenggong, Banda Hilir, Melaka, 75100, MalaysiaSee Hotel Details
The Sterling Boutique Hotel Melaka
The Sterling Boutique Hotel MelakaThe Sterling Boutique Hotel MelakaThe Sterling Boutique Hotel Melaka
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1 night

Guest Reviews

8.6/10
Very Good
439 Reviews
Verified reviews
Location9.3
Amenities8.0
Service8.7
Cleanliness8.4
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All reviews(439)
Positive reviews(424)
Reviews with photos/video(146)
Convenient location(74)
Large rooms(56)
Convenient parking(52)
Close to scenic area(28)
Shower difficult to use(15)
Friendly front desk staff(9)
Perfect for families(7)
Has rooms for families(5)
Negative reviews(15)
Monica M. D.
Superior Double Room
Stay Date Mar 2025
Couples
11 Reviews
8.0/10
Very Good
Posted on Apr 4, 2025
The hotel has a very good location. The lobby and appearance of the facade are also very nice. The facilities inside the room are a bit old fashioned, though.
Spacevicky
Superior Double Room
Stay Date Feb 2025
Family
12 Reviews
10.0/10
Outstanding
Posted on Apr 2, 2025
My go to place to stay in melacca. Location is good Parking is good. Staff are friendly as well. Will definitely come back again in future
CYSoon
Superior Twin Room
Stay Date Mar 2025
Business travelers
6 Reviews
10.0/10
Outstanding
Posted on Apr 17, 2025
Room is clean,location is great and staff are very friendly , price is reasonable.
Guest User
Executive Double Suite With Jacuzzi
Stay Date Feb 2025
Couples
14 Reviews
6.0/10
Posted on Mar 22, 2025
Room was dated and mouldy, lots of mosquitoes, I think they open all the doors while they clean the rooms, so everyday when we came back there were more mosquitoes in the room, and we found the patio door unlocked (when we left the room we locked it) , which poses security hazard. Wallpaper in the room was very dated and covered with black spots of mould. Carpet felt very humid, we must turn on the dehumidifier all day. Cleanliness is barely a par. The room had no hot water on the first night. Breakfast was minimal, we regret paying extra for it, after the first morning, we just ditched the remaining days and opted for the great varieties out there in Melaka. Did not use the big bath tub where we found some small bugs and it was raining a lot, did not expect the tub to be outdoor from the room titled description. Reception was attentive and friendly. Staff were helpful and accommodating, they immediately tried to fix the hot water in our room after our call to reception. Thank you very much.
Response from Property: Dear Guest,Thank you for taking time to share your feedback.We sincerely apologize for the aspects of your stay that did not meet your expectations.Your comfort and satisfaction are very important to us and we regret any inconvenience you experienced.We appreciate your comments about room conditions and cleanlinesss and we take them very seriously .Our team has been informed,and we are already working on improvements to address the issue that you mentioned.Additionally , we will reinforce our housekeeping team the procedures to ensure doors are properly secured aftercleaning to prevent any security concerns.Regarding the hot water issue, we are glad our team responded promptly to assist you but we regret that it impact your first night.We also acknowledge your comments about breakfast and we will informed our outsourced restaurant team to review their offering to enhance the overall experience for our guests.On a positive note we are delighted to hear that our reception and the staff provided attentive and friendly service.Your kind words will be shared with them as motivations to continue delivering excellent hospitality.We truly appreciate your valuable feedback and we hope to have the opportunity to welcome you back in the future for an improved experience.Warm Regards,Team Sterling
Keenakitty
Superior Double Room
Stay Date Feb 2025
Family
2 Reviews
9.5/10
Amazing
Posted on Mar 21, 2025
We booked 2 superior double rooms on 19- 21 March 2025. We stayed at level 2 (highest floor). Location : The hotel is located conveniently about 5 mins walk from the Jonkers street. Amenities: The room is equipped with basic hotel items such as bathroom towel, shower gel, shampoo, toothbrush/toothpaste set, refrigerator, hairdryer, bedroom slipper. Very spacious shower area. It does not come with face towel so bring yours if you need it. Only 2 hangers given, but okay with us. The aircon had some vibration sound. We called the front desk and they quickly responded by sending someone up to check on the aircon. Parking: The hotel provides complimentary parking lots and there were plenty of lots in there. Checkout was fast. Generally pleased with the price we paid. May book again.
Anonymous User
Executive Family Suite
Stay Date Feb 2025
Family
5 Reviews
7.5/10
Posted on Mar 19, 2025
Pro: - This hotel is strategically located within the Little India, and also within walking distance to the Dutch Square and Jonker Street. - There is plenty of F&B options available nearby. - It has a private gantry carpark for guests, which is good and safe. - The room is spacious with 2 queens and 1 single, the aircon is cool and also comes with a ceiling fans. Cons: - There is no bellboy to welcome you or carry your luggage to the room. - The exterior of the hotel is nice. However, the lift is old and stuffy, the corridor and interior of the room are outdated, need some refurbishment. - Open carpark subject to rain and shine.
6/8
Guest User
Superior Family Suite
Stay Date Mar 2025
Family
5 Reviews
8.5/10
Very Good
Posted on Apr 28, 2025
Good location walking distance to tourist attractions
Yan Yan
Deluxe Family Suite
Stay Date Jan 2025
Family
2 Reviews
7.0/10
Posted on Feb 11, 2025
Location is near to Jonker street, 15 mins walking distance with young children. Room deco is a bit outdated. Walking after dark in the surrounding is not safe. Have to pass by the little India shop area to get back to hotel. Parking is available but limited lot. Drinking water dispenser is available at the lobby.
BabyBubu
Deluxe Double Suite With Jacuzzi
Stay Date Jan 2025
Couples
4 Reviews
10.0/10
Outstanding
Posted on Feb 7, 2025
Overall the room is very clean. Location is very good, with parking at the premise available and around 10 minites walk to Jonker Street. The staff is also very friendly, greeting is everytime they saw us. There is also a filter water machine right outside our room which is a big plus. However, I think the wall is not that good with noise, can help a bit on the neighbour room. But overall, we had a very nice and comfy stay. Will definiyely come back if ever visit Melaka again.
Anonymous User
Deluxe Double Suite With Jacuzzi
Stay Date Feb 2025
Couples
12 Reviews
8.5/10
Very Good
Posted on Mar 8, 2025
The location is very friendly and save my time for looking parking.
Anonymous User
Deluxe Family Suite With Bathtub
Stay Date Dec 2024
Travel with friends
1 Reviews
8.5/10
Very Good
Posted on Feb 7, 2025
We booked a room with bathtub. Bathtub so big and the room also big. Comfortable to fit 4pax. Overall everything is good. A lot parking space and secure location
Farhansyukry
Superior Double Room
Stay Date Jan 2025
Travel with friends
3 Reviews
10.0/10
Outstanding
Posted on Mar 1, 2025
Very nice place . just near town. love this hotel i will stay again here
EdxxT
Superior Family Suite
Stay Date Nov 2024
Family
8 Reviews
10.0/10
Outstanding
Posted on Dec 27, 2024
Excellent service and wonderful room, it's spacious. Just mins walk to Jonker Street. Highly recommended and will definitely return again.
The Pearl
Superior Double Room
Stay Date Nov 2024
Travel with friends
12 Reviews
7.5/10
Posted on Jan 2, 2025
I recently had a delightful 2-day, 1-night stay at The Sterling Boutique Hotel Melaka, where the blend of comfort, elegance, and the city's charm made it an unforgettable experience.
I. Wu
Superior Family Suite
Stay Date Nov 2024
Family
6 Reviews
7.5/10
Posted on Dec 29, 2024
Facilities are a bit old. Toilet floor is wet when we checked in and there are crack on the sink. Location is very convenient as Jonker street is just across the beach. Staff are friendly and helpful although when we arrived before check in time there is no one at the reception.