5 Heeren Museum Residence

Reviews of 5 Heeren Museum Residence

5 Heeren Museum Residence

5, Jalan Tun Tan Cheng Lock, Taman Kota Laksamana, Melaka, Melaka State, 75200, MalaysiaSee Hotel Details
5 Heeren Museum Residence
5 Heeren Museum Residence5 Heeren Museum Residence5 Heeren Museum Residence
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Guest Reviews

9.6/10
Amazing
44 Reviews
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(44)
Positive reviews(16)
Reviews with photos/video(5)
Friendly host(6)
Awesome stay(5)
Great location(5)
Guest User
Mandarin Suite (No Window - Extra Quiet Room)
Stay Date Apr 2026
Family
8 Reviews
10/10
Outstanding
Posted on Jun 9, 2026
Brought the family to Malacca for a weekend and we had the loveliest stay at 5 Heeren. Location was right beside Jonker street, which makes it convenient to go around. The room was clean and the service was great. We had a full peranakan breakfast included in our stay as well, and was spoilt for choice with the wide variety of food (with the best ondeh ondeh I’ve ever tried). 100% would recommend
Guest User
Cheng Ho And Hang Li Poh Suite
Stay Date Apr 2026
Family
2 Reviews
10/10
Outstanding
Posted on May 13, 2026
I was incredibly impressed by The Majestic Malacca Hotel. It's so different from other hotels I've stayed in, with its unique style that makes you feel like you've stepped into a grand family home from the民國 era (Republican China period). The owner has collected a lot of antique furniture, which looks very distinctive and I absolutely loved it. The hotel service was also excellent; in particular, we left a piece of clothing in our room, and the hotel staff went out of their way to contact me to confirm if I wanted it sent back. All in all, it was a fantastic experience! I'll definitely choose this hotel again if I visit Malacca in the future!
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Guest User
Cheng Ho And Hang Li Poh Suite
Stay Date Feb 2026
Family
10 Reviews
10/10
Outstanding
Posted on Mar 22, 2026
FEEL LIKE ROYAL HOME. STAFF IS VERY CORDIAL. LOVE THE STAY.
Michael_Teo
Cheng Ho And Hang Li Poh Suite
Stay Date Apr 2025
Family
3 Reviews
9.0/10
Great
Posted on May 17, 2025
Location is very good, within 5 mins walk to Jonker Street. It is also about 15 mins walk to A Formasa, St Paul's Church at hill top etc. There are many good restaurants especially nonya food. Overall, we have a wonderful stay. The hotel served great breakfast!
Guest User
Imperial Suite
Stay Date Mar 2024
Solo traveler
3 Reviews
8.5/10
Very good
Posted on Apr 11, 2024
I enjoyed the experience, but to be honest, this place is not for me or solo travelers. I found it very expensive for what it was! Very comfy bed, amazing breakfast, but i personally not a big breakfast person.
Luca 1991
Oriental Suite
Stay Date May 2024
Solo traveler
20 Reviews
10/10
Outstanding
Posted on Jun 16, 2024
Amazing and quiet place !
Response from Property: Thank you for your valuable comments, we hope we will have the opportunity to receive you in the future! :)
Womwom
The Grand Heeren Suite
Stay Date May 2026
Family
4 Reviews
9.5/10
Amazing
Posted on Jul 7, 2026
We stayed as a group of four, but it was a little disappointing that there weren't enough amenities for all four of us. This was our third stay, and as always, the furnishings, which give you a sense of stepping back in time, are wonderful. 😊 It's conveniently located, so I'd like to stay here again when I go to Malacca.
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amonro
Victoria Suite
Stay Date Jan 2026
Couple
6 Reviews
10/10
Outstanding
Posted on Feb 26, 2026
The restaurant has a strong Southeast Asian vibe, the owner is a very romantic lady, and the service is very attentive.
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Yongseok Choe
The Grand Heeren Suite
Stay Date Apr 2025
Family
1 Reviews
8.0/10
Very good
Posted on May 12, 2025
It was okay to stay one night at the Antique Hotel. However, I wouldn't recommend it for more than one night.
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Shandiqinghuaizhuqing
The Grand Heeren Suite
Stay Date Jul 2024
Family
69 Reviews
6.0/10
Posted on Aug 26, 2024
Right by the Malacca River, definitely in the center of the scenic area, an old house, recommended by Owl, suitable for checking in, old objects, old furniture, but not amazing, just piled up. But it is not suitable for tourism and living. You have to wear slippers when going upstairs. It is uncomfortable to walk. It is extremely inconvenient and completely uncomfortable. There are no windows. It faces the street and is very noisy. You can't fall asleep before 11:30. The wooden floor has no sound insulation at all. When you walk, the floor makes a bang. The furniture in the room is basically unusable. They are all decorations. There is also a risk of bumping and shaking... The stairs are very narrow and steep, which is quite dangerous. There are three people in my family. The century-old bed is crooked... It is very uncomfortable to sleep on it, and the air conditioner can't blow in. It's hot. When people leave, the air conditioner is turned off. There are no windows (actually there are, but they are locked and can't be opened facing the street). The air is not good. The quality of the bedding is that of a small hotel. All the switches and electrical appliances are old switches, which are difficult to use. There are only two power supply locations, and they are all in inconvenient locations... In short, it is a very impractical room, suitable for **, not suitable for human habitation. It is a failed experience and seriously unworthy of the price. It is recommended to find a modern and comfortable hotel for Malacca tourism, because the city is very small and there is no problem of inconvenient transportation. For later reference, learn from my lessons, especially not suitable for families with children! Remember!
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Response from Property: Thank you for your detailed review of our hotel. The suite you are staying in has two windows that can be opened. If you have a chance next time, you can call our service front desk for relevant consultation at any time when you stay. We attach great importance to your views on historical preservation. Since our location is in the World Heritage Cultural District, our hotel needs to retain the wooden floor design. As for our staircase, it is an antique staircase from a Nyonya house that is nearly 300 years old. Maybe use It will look a little different from modern stairs, but it is definitely the most important part of our Nyonya Antique Museum Hotel. We do excel in historic preservation and it's refreshing to know that this place maintains its old world charm, prioritizing authenticity over modern amenities. We appreciate your advice to guests who prioritize comfort and practicality to choose a more modern hotel rather than a venue seeking a truly immersive historical experience. We are always striving to provide a comfortable stay while retaining our historic charm and your feedback is invaluable in helping us further improve our service. We regret that you did not have the opportunity to experience our carefully prepared Peranakan breakfast. We hope you can enjoy the sandwiches and some dry food we specially prepared for you when you leave the store. We look forward to the opportunity to serve you again in the future and hope that you will have an even more satisfying experience during your next stay. Thank you again for your valuable feedback.
pelican_hk
Imperial Suite
Stay Date May 2024
Couple
19 Reviews
10/10
Outstanding
Posted on Jun 9, 2024
A hotel with local characteristics, the public space and rooms are filled with ancient furniture and furnishings. You don't even need to go to the Nyonya Museum to see it haha. It's just because it's an old house, so you have to be more careful when using it. It's a bit inconvenient to carry large luggage because it's not easy to drag on the ground. The location is first-class, right in the center of the scenic spot, it's convenient to go anywhere, and you can come back to rest halfway. The breakfast is also very local and delicious. The restaurant is not open to the public, only for customers to have breakfast, otherwise I think it should be on the must-eat list of reviews. 
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Response from Property: Thank you for your valuable comments and I hope we have the opportunity to receive you again in the future! :)
Guest User
Imperial Suite
Stay Date Oct 2023
Family
1 Reviews
9.0/10
Great
Posted on Nov 13, 2023
A very special Nyonya hotel. There are many antique furniture on display. The environment is clean, the security is strict, and it feels very safe! The hotel owner was warmly received, the staff were courteous, and the breakfast here was worth trying. It was all Nyonya special food. We are very happy to have chosen this hotel to stay!
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Response from Property: Thank you for your valuable comments and I hope we have the opportunity to receive you again in the future! :)
Anonymous User
The Grand Boulevard Suite
Stay Date Jun 2024
Solo traveler
9 Reviews
10/10
Outstanding
Posted on Jul 7, 2024
Very good experience, excellent service
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Response from Property: 感謝您寶貴的意見,希望我們以後還有機會接待您!:)
Shuibuxing
Cheng Ho And Hang Li Poh Suite
Stay Date Sep 2023
Traveling with friends
139 Reviews
10/10
Outstanding
Posted on Oct 30, 2023
The location is strategic and the hotel has the best service. It’s great that the ancient traditional architecture has been preserved and carried forward. During breakfast, the proprietress personally explained the origin of the hotel. I bought Malacca’s souvenirs because they were not convenient to carry, so the little brother in the store also helped with express delivery. Very attentive service. I will definitely come again during the Chinese New Year.
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Response from Property: Thank you for your valuable feedback. We hope to have the opportunity to host you again in the future! :)