Reviews of Room Mate Collection Valeria, Málaga

Response from Property: Dear Noel Carpio,Thank you so much for your perfect feedback and your recommendation to book here when in Málaga! It means the world to us that you had such a positive experience.We strive to provide all our guests with a memorable stay, and your comment is a wonderful affirmation of our efforts.We hope to have the pleasure of welcoming you back to Room Mate Valeria whenever you return to Málaga!Warm regards,Roberto FreitasFront Desk Agent

Response from Property: Dear Adilanor,Thank you for taking your time sharing your experience with other travelers and thank you as well for you kind words to me, it has been a pleasure hosting you at Valeria.We are really happy to know you really enjoyed your stay at the hotel and the city.We are looking forward to welcoming you back soon!Kind regards,Johan PalmaFront Desk | Room Mate Valeria

Response from Property: Dear Christina M Giuffre,Thank you for your fantastic feedback! We are absolutely thrilled to hear that you had such a wonderful stay.It's a pleasure to know that you felt the hotel was upmarket and enjoyed your comfortable room with its high-end feeling.We hope to have the pleasure of welcoming you back to Room Mate Valeria Collection again soon!Warm regards,The Room Mate Valeria Collection Team

Response from Property: Dear Guest,Thanks for writing a review about your stay in Room Mate Valeria. We treasure that you liked our hotel and our awesome staff.We hope to see you soon again in your home in Málaga.kind regards,Ramón BellasFront Desk Agent

Response from Property: Dear _TIPLrjs6yuy****,Thank you so much for taking the time to share your wonderful experience at Room Mate Valeria. We are thrilled to hear that you had such a positive stay with us and that you found our location, staff, rooftop terrace, and breakfast to be exceptional.Your kind words about our team, especially Javier, mean the world to us. We strive to provide our guests with the highest level of service and hospitality, and it is always gratifying to know that we are succeeding.We are delighted to hear that you felt welcomed and appreciated throughout your stay. Our goal is to create a warm and inviting atmosphere where our guests feel like they are at home.Thank you again for choosing Room Mate Valeria for your recent stay in Malaga. We hope to have the pleasure of welcoming you back soon.Sincerely,Ramón BellasFront Desk Agent

Response from Property: HelloWe cannot thank you enough for your kind words about our Hotel Room Mate Valeria.Your review means a lot to us and makes us see that we are on the right track!Thank you once again and we would be delighted to welcome you again.All the bestRoberto FreitasFront Desk

Response from Property: Thank You for Your Feedback, HaluogaiteanlushanWe appreciate you taking the time to share your experience at Room Mate Valeria. We're happy to hear that you found our front desk service good and the room facilities acceptable. We're also glad you enjoyed the pretty little balcony.However, we're truly sorry to learn about the inconveniences you faced during your stay. We've noted your concerns about the tissue box being nearly empty, the shower water wetting the floor, and the coffee machine malfunctioning after the first cup. These are important details, and we'll address them immediately with our housekeeping and maintenance teams to ensure these issues are corrected.We understand your frustration regarding parking. We recognize that not having on-site parking can be a challenge for guests traveling by car, and we sincerely apologize for the time you spent looking for a spot. Your feedback, especially your advice against traveling by car, is very valuable and will help us better inform future guests.We hope that despite these issues, you were still able to enjoy your visit to Málaga. We'd love the opportunity to provide you with a more comfortable experience in the future.Kind RegardsRoberto Freitas Front Desk Agent