Guest User
January 31, 2023
I’ve just come back from Malgrat/ Luna Park hotel and honestly I spent a lovely week there. I originally wanted to stay at its sister, Luna Club, but I don’t regret opting for Park at the last minute. All amenities are the same ( restaurant, pools, bar, spa & yoga) but the rooms. The club rooms are apparently a bit bigger and they have a fridge. A fridge would have been a must if we weren’t full board but despite the heat I didn’t quite miss it as would have only used it for water and there is a water fountain near the bar where I used to get fresh water from. Our room had air con that worked very well ( many people complained in here that there wasn’t air con so there is!!!) and a modern shower room. The balcony overlooked the big swimming pool and the sea. I only used the smaller adults only pool which was quiet but my husband went for a swim in the large one and it is warm ( again many people complained in here that the large pool is cold, but it isn’t!!). It is quite noisy though, as used by families with children. Now the food! On the first five days, we went to the restaurant for lunch and dinner at opening time, so there was o queue and a lot of choice of salads, fish, meats and a good range of fruits and cakes. Dishes are well presented in baskets, wood, newspaper like sets…In the evening, there is a plancha section where meats/ fish/ vegetables are cooked on the spot. However, on the last two days, we went down a bit late and there was a long queue and found out that not all dishes were refilled so there was much less selection so go early if you are a fussy eater! The restaurant staff is amazing so a big shout out to Youcef, Ihsan and all the others that always greeted us with a smile and a nice word! My review wouldn’t be complete without a word on yoga activities led mainly by Carmen, the yoga guru! She’s fantastic, she really is a star and brought light, energy and wisdom to my stay! Thank you so much Carmen, I won’t forget you! The only negative is housekeeping. In a week, my room was only made twice. The housekeepers would come in to change towels and empty the bins every day but didn’t have time to clean the rooms. When I asked one of them at 4.40pm, one day, to clean the bathroom because no one did in 3 days, she said to me that she had already done 1.40 overtime for which she wouldn’t be paid. She did take 3 mins to swipe it quickly and told me they gave her 2 floors to do on her own and can’t possibly do all rooms. That’s a shame! Additional Staff should be hired at busy times because these girls shouldn’t be treated like this. I then asked for sheets when I knew they wouldn’t come and changed the bed myself. Would I go back to Luna? Yes, definitely!