Guest User
January 16, 2024
Not a great experience overall, very noisy hotel. Most staff were unfriendly and not helpful. Rooms are really small. As a family hotel it had a lot of issues, pool opened too late and closed too early, you spend most of your morning waiting for the pool to open and then there is a rush from everyone trying to get a bed. Nowhere near enough umberellas for a family hotel too . The evening entertainment started way too late which was a shame. There is a nightclub under some of the rooms at the hotel, we requested to move once we checked in due to the noise. After 4 times asking and the receptionist and the manger being rude and telling us the whole hotel is noisy and we need to deal with it, we finally got offered another room on the other side of the hotel on our second day which was a lot quieter. Food was good, hotel was nice and clean and modern. Pools were good for the kids which was the best part of the hotel. Overall wouldn't return, if you go request a room facing the pool to avoid the noise.