121 Sheikh, Shaikh Hamad Causeway, Manama, Capital Governorate, 322, BahrainView Hotel Details
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Novotel Bahrain Al Dana Resort Guest Reviews
3.7/5
79 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.9
Amenities3.7
Service3.5
Cleanliness3.6
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All reviews(79)
Positive reviews(50)
Reviews with photos/video(11)
Negative reviews(2)
SAUD M ALNEFAIE
Superior Twin Room with Balcony Beach or Pool
Checked in Jun 2023
Travel with friends
8 Reviews
4.0/5
Very Good
Posted on Jul 26, 2023
The staff was really professional and very helpful the location was great we had a room with see view the pool was nice but not so lit the room looked really nice but the furniture is really old and the room cleaning was not 100% good I found so many insects 
Response from Property: Dear Valued Guest,Thank you very much for your review.It was a pleasure to note how much you have enjoyed your stay . We always try our best to make sure our guests have an excellent experience. Thank you for your recommendation and we are looking forward to welcoming you back to Novotel Bahrain Al Dana Resort .Kind regards,
Nobhead
Superior Room with Balcony Sea View
Checked in Aug 2023
Family
7 Reviews
1.7/5
Posted on Sep 27, 2023
Dirty room. Broken sofa bed. Noisy neighbours. 3 hour wait to check in. Whole place is in need of a refurb. Won’t be coming back.
Response from Property: Dear Valued Guest,We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort We have searched in our system record for any registered complaint under the above mentioned name unfortunately we were not able to find in our data base, we are kindly requesting you to contact us directly by email with your more details in order to take all the necessary measures to identify the above mentioned issues and find the means to elevate the quality of service.We are committed to providing our guest with the highest level of service simply because our guests deserve the very best.Look forward to receive your email in order to take the necessary actions Thank you and best regards
Hanan
Standard Room
Checked in Sep 2022
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Dec 6, 2022
I enjoyed my stay at NOVOTEL
Response from Property: Dear Valued Guest,It is always a thrill to get a feedback, particularly when it is positive as your experience was.We strive everyday to ensure our guests have a wonderful stay and marvelous time at Novotel Bahrain Al Dana Resort.Thank you so much for taking the time to share this with everyone. It really means a lot to us and our team members.Thank you again for your kind comments and patronage. We look forward to serving you again soon.Sincerely
Abdullah m
Superior Twin Room with Balcony Beach or Pool
Checked in Aug 2022
Travel with friends
1 Reviews
4.2/5
Very Good
Posted on Nov 3, 2022
Nice resort, cleane and good service.
Response from Property: Dear Valued Guest,It is always a thrill to get a feedback, particularly when it is positive as your experience was.We strive everyday to ensure our guests have a wonderful stay and marvelous time at Novotel Bahrain Al Dana Resort.Thank you so much for taking the time to share this with everyone. It really means a lot to us and our team members.Thank you again for your kind comments and patronage. We look forward to serving you again soon.Sincerely
BenH
Standard Twin Room
Checked in Jun 2023
Family
2 Reviews
5.0/5
Outstanding
Posted on Sep 29, 2023
Greate for family, good services.
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Guest User
Superior Room with Balcony Pool View
Checked in May 2023
Business travelers
1 Reviews
4.2/5
Very Good
Posted on Jul 4, 2023
It was so excited trip to there.
Response from Property: Dear Valued Guest,We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you.I am really happy to read that the accommodations and services were up to your expectations, as complete satisfaction is our goal.Together with my team, would very much appreciate to welcoming you as a regular guest and we are looking forward for your next visit.We wish you all the best in your business and personal endeavors.Sincerely,
kimmS2319KG
Checked in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 9, 2024
Every month we stay in this hotel. Thank you for reception at Bhagya and sana. We have been struggling to join the membership of Accor and they assisted to solve this issue. And I really appreciated to allow to check out late flexibly. Those two ladies are very kind and helpful. Wish to see them again in the next visit. Happy new year. Thank you
Response from Property: Dear Kim, Thank you for your kind words about our hotel and the dedicated service provided by Bhagya and Sana. We are delighted to hear that you enjoy our facilities, including the swimming pool and beach, and that our team was able to assist with your Accor membership. Your appreciation for their efforts truly motivates us to continue delivering exceptional service. We look forward to welcoming you back on your next visit and wish you a happy new year as well.
Judy A
Checked in Oct 2024
Couples
3.0/5
Posted on Nov 17, 2024
Hotel is as 3stars hotel. Absolutely did not answer about my question before our traveling after booking and payment. No communication and not nice staff behind the check in or check out. Philipino woman very sassy! Hotel is old and giving not bottle of water nothing after your long traveling. They said the tap water is ok and they are about ecoligy. All Bahrain except one street is about garbagges and dirty areas. This hotel has a pool for adult people where the water is over 2 meters only!!! They don't care also must ask please can I got some clean towel? The hotel is expensive. They also do not care about people who has some allergies of food. I have and plus lactose intolerance I sent many emails before traveling and calling such expensive to Bahrain but they were rude in the falling and emails...never got answer. I forgot the name of that chef who was in that restaurant for breakfast. Only he told me sorry and brought some lacto.se fre chees..Ismail the name ? . And boys for cleansing those rooms also cared well. But staff in the desk 3 women there !! But for nothing. The beach was ok and of sand. They seems as they prefer russians tourists only. I do not tecomende for EU!
Response from Property: Dear Jitulle Thank you for sharing your feedback with us. We are truly sorry to hear that your experience did not meet your expectations and apologize for any inconvenience caused during your stay. We deeply regret that we did not receive your pre-arrival inquiries via e-mail, our communication our staff should have been more responsive if we have more details about your food preference. We also apologize for any unpleasant interactions with our check-in/check-out staff. Please note that our priority is always to assist guests who are present at the time, we will address this with our team to ensure that all guests are treated with the respect and attention they deserve. We also sincerely apologize for not better understanding your dietary restrictions, as we take allergies and intolerances seriously, and that is why we have a clear poster in the restaurant reception counter advising each guest to identify if they need a special type of food. We are grateful to hear that you found the cleaning staff attentive and that you enjoyed the beach, but we understand that other areas of your experience were disappointing. Rest assured; your feedback will be used to make necessary improvements. We genuinely hope that you'll consider giving us another chance in the future. Sincerely,
if4hd
Checked in Oct 2024
Travel with friends
4.0/5
Very Good
Posted on Nov 15, 2024
The rooms are clean, beds are comfortable. I had a note about the late check out policy as you can go as far as 2PM which is weird as they are a five hotel resort and a lot of other resort/ hotels give you until 5 with no charge but they explained to me that this is with all hotels in Bahrain
Response from Property: Dear Fahad Moh, Thank you for sharing your experience at Novotel Bahrain Al Dana Resort. We are pleased to hear that you found our rooms clean and comfortable. Regarding the late check-out policy, we appreciate your feedback. Please note that our check-out time aligns with the standard practice in Bahrain hotels. We hope to welcome you back for another enjoyable stay. Best regards,
eros f
Checked in Oct 2024
Family
5.0/5
Outstanding
Posted on Nov 15, 2024
Excellent hotel. Best cost and benefit for guests with family. The room is huge and accommodate a family of 4 easily. Special thanks for the pool bar service, specially Mr. Ravindu who was very kind with my both daughters and me. I wish to return to this hotel very soon.
Response from Property: Dear Eros, We are delighted to hear that you had an excellent stay with us at Novotel Bahrain Al Dana Resort. It's wonderful to know that you found our hotel suitable for families with kids. We are glad you enjoyed the spacious room and the pool bar service, especially Mr. Ravindu's hospitality. We look forward to welcoming you back soon for another memorable experience. Warm regards,
BB8251
Checked in Aug 2024
Family
3.0/5
Posted on Sep 28, 2024
The Novotel Al Danu hotel has the potential to be a top-notch hotel, but unfortunately, it is not. The beginning and arrival were fantastic, an older gentleman gave us a room right by the beach with a superb view. American marines are staying at the hotel, otherwise, the hotel is empty, the beach is deserted, the loungers are empty. The beach is excellent, and the sea is right there, which is a big advantage for the hotel. We had a half-board service, which is rare. The room is large and spacious, which is a plus. What I liked the least was the staff in the Zeytoun restaurant, who were rude, cold, and uninterested. The breakfast was repetitive and monotonous, and for dinner, since no one dines, we had to choose between two dishes. The hotel is heavily advertised on social media, but it’s always empty, and Bahrainis come over during the day to swim or dine at the restaurant. Otherwise, everything is empty. Sometimes disco parties are organized, giving the hotel a different vibe. The reception staff, especially a receptionist from the Far East, was completely unfamiliar with the city of Manama and generally uninformed. During our stay, the air conditioning unit leaked, and the cleaning staff only cleaned the room around 5 p.m., which is unacceptable, and we had to ask the reception twice to clean the room. The advantages of the hotel are that it is directly on the beach, and the rooms are spacious. the downside of the hotel is the staff, especially in the restaurants, and the food is average. special greeting for male staff at the reception and for Sadik, he is he is very polite and great worker.
6/11
Response from Property: Thank you for taking the time to share such a detailed review of your recent stay with us at Novotel Al Dana Resort. We appreciate your honest feedback and are pleased to hear that you enjoyed the beach, spacious rooms, and the excellent service provided by our front desk team, your kind words will be shared with him and the rest of the team. We are, however, very sorry to learn that several aspects of your stay did not meet your expectations. Your feedback regarding the service in the Zeytoun restaurant is concerning, please rest assured that your comments will be addressed with the restaurant team to improve both the quality of service and the dining experience. Regarding the variety of food at breakfast and dinner, we understand how important meal options are, especially for guests with half-board services. We will review the menu to ensure more variety and a better dining experience for future guests. We genuinely value your observations about the hotel atmosphere. While we strive to create a lively and welcoming environment, we are mindful of maintaining a balance that meets the expectations of all our guests. Thank you once again for your feedback and for recognizing the efforts of our hotel staff. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience
Nawaf_fahad22
Checked in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 2, 2024
The resort was so good and clean, ı’m happy to say that this will not be the last time visiting this amazing place. …………………………………………………………………,…………………,,,,,,,,,,,,,,,,,,…………………….,,,………………,……….,,..,,.,,…………………………………………………………..
Response from Property: Dear Nawaf Fahad, We are thrilled to hear that you had an amazing experience at our resort. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you back soon! Warm regards,
Guest User
Checked in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 10, 2025
Hotel is in the perfect location! The food is delicious, the facility is clean and the pools are beautiful. AMAZING BEACH. I recommend the hotel and the holiday. We would like to thank Mr. Ibrahim from the hotel staff. He is very nice, smiling and always helpful.
Guest User
Checked in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 10, 2025
I highly recommend this hotel, the hotel stuff was very nice, in particular Ibrahim- the lifeguard. The room was really clean and the food delicious. The localization was perfect too- really close to the city center. And the view- absolutely gorgeous.
H3436AUdanielm
Checked in Jun 2024
Family
3.0/5
Posted on Jul 5, 2024
Came to this Novotel lured by its beach-front location and apparently large pool, but ended up disappointed by almost every service. While the hotel has a very nice traditional design, with a lot of green, its location is a curse rather than a blessing. Speed boats and jetskis rev up their engines early morning to late evening on the museum-side of the hotel, making rest a challenge. The noise level is almost unbearable, as the sound insulation of windows and doors is zero. Thus, avoid block 1001, the right wing of the building. Rich french-style breakfast, but only filter coffee available; espresso or cappuccino at additional cost. The pool is probably the best feature, with a somewhat large kids area and a pool bar for adults. However, the pool bar service is slow; they took 20 minutes to deliver an orange juice and a gin tonic. The italian and french restaurants are very good in all aspects: beautiful design, very clean, tasteful setting, quick and friendly service, excellent food.
Response from Property: Dear Mr. Dan Thank you for taking the time to share your experience at Novotel Bahrain Al Dana Resort. We are sorry to hear that you were disappointed with your stay and apologize for any inconvenience you may have experienced. At Novotel Bahrain Al Dana Resort, we pride ourselves on providing a comfortable and convenient experience for all our guests. We would like to remind you that we are an opened-façade family-oriented resort & we are sorry to hear that our open area was uncomfortable for you, we have taken a note for sound insulation and will be implemented as future plan for renovation. We are glad to hear that you enjoyed the quality and the service Italian Restaurant. We strive to improve our service every day, so we appreciate your feedback regarding the pool bar service. Once again, thank you for taking the time to share your feedback with us, which helps us serve our guests better each day. We hope that despite this stay, you will choose Novotel Bahrain Al Dana Resort again when travelling in Bahrain in future. Sincerely,