The Merchants Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Manchester

The Merchants Hotel

31 Back Piccadilly, Manchester, United Kingdom
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Just off Piccadilly Gardens in Manchester city centre, this hotel offers budget rooms a 3-minute walk from the main shopping district. Piccadilly Rail Station is a 5-minute walk away. Some rooms at Merchants Hotel have a TV or overlook Piccadilly Gardens and all include facilities for making tea coffee. Many have en suite facilities, while there are shared toilets and washbasins on each floor of the hotel, and a shared shower room on the third floor. The bed and breakfast has an on-site internet facility for guests, which is open till late. A continental breakfast is served in the morning, or alternatively a range of restaurants and cafés can be reached in under 10 minutes’ walk. Secure public parking is located opposite Piccadilly Train Station. There is no lift at The Merchants Hotel.Show More
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hotel overview picture
1.2/5
Cleanliness: 1.2
All 17 Reviews
Amenities
All Amenities
Surroundings
Airport: Manchester Airport
(15.4km)
Train: Manchester Piccadilly
(610m)
Train: Manchester Victoria
(1.1km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Single Room Shared Bathroom
4

Standard Single Room Shared Bathroom

1 Single bed
Has window
Non-smoking
Room Amenities
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Standard Twin Room Ensuite
4

Standard Twin Room Ensuite

2 Single bed
Has window
Non-smoking
Room Amenities
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Standard Double Room Shared Bathroom
3

Standard Double Room Shared Bathroom

1 Double bed
Has window
Non-smoking
Room Amenities
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Standard Double Room with Shower
2

Standard Double Room with Shower

1 Double bed
Has window
Non-smoking
Room Amenities
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Single Room with Shower
1

Single Room with Shower

1 Single bed
Has window
Non-smoking
Room Amenities
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Standard Room Ensuite
3

Standard Room Ensuite

1 Double bed or 2 Single bed
Has window
Non-smoking
Room Amenities
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Standard Double Room Ensuite
3

Standard Double Room Ensuite

1 Double bed
Has window
Non-smoking
Room Amenities
Check Availability
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Guest Reviews(17)

1.2/5
Verified Reviews
  • Cleanliness1.2
  • Amenities1.2
  • Location1.2
  • Service1.2
Guest User
February 9, 2023
First they took my payment after booking online- not as stated would be on arrival. They then cancelled my booking and charged me again - not refunding me. After staying somewhere else they have now charged me again for a no show!!! Am now awaiting another refund...
Guest User
February 9, 2023
they have cancelled my booking this April because of payment error. They have already taken the money out. There is no active e mail or telephone contact. i am in the middle of reporting them to my bank for fraud.
Guest User
October 4, 2022
DO NOT book here- took over £ 1000 off my credit card over three months before the actual booking date- thankfully I had paid with a CC so disputed charges- booked somewhere else. Absolute fraudsters. 🤬 Tried contacting them to give them some grace as we needed the room for Parklife. I was totally ignored. I don’t know how they thought they would get away with it???
Guest User
April 23, 2022
This hotel is a scam, booked for June for one night and they have taken 3 payments from my credit card. Should be £29.99 but they have taken £327.52. Do not book. I’m currently fighting to get my money back and I booked through **********. You cannot get hold of the hotel either.
Guest User
April 19, 2022
HORRENDOUS DO NOT BOOK WITH THIS HOTEL! Haven’t even stayed there but booked it for Parklife accommodation. Took the money out of my account as soon as the booking was made which was NOT agreed then have gone on to make over £2300 of payments out of my bank account. SCAM DO NOT BOTHER, PLEASE DONT BOOK HERE
Guest User
April 6, 2022
Booked with ******* for just 1 night april 2nd in april 3rd out, to run Manchester Marathon 2022. The hotel charged 109 euros in advance (I asked why the wrote me that was very full so they granted themselves). It was march 8th. I did not protested. Then on march 23rd they cancelled my reservation and kept all money!! I tried to call them and wrote to them with no results. Also ******* wrote them with no results. I had to spend more than 200 euros to arrange another last time accomodation ...I was damaged. Then the crazy news: instead crediting me they again devited me 107 Euros on march 25th!!! I had to block my card and get to policeman in Italy to file a claim against them. So that ViSA can get back the money and credit me ... I also tried to speak with them in Manchester down the door was closed and nobody answered the bell nor the cellular phone indicated in the poor door. The building is ruined ...really in bad conditions and it seems closed since years. Some english boys were with me sayiing they were robbed their money, too. Incredible this happens in UK yeae 2022 and nobody control them
Guest User
April 3, 2022
My son booked this hotel for three days in August 22 through ********** for £198 with free cancellation. He was meant to pay at the property. On 11th and 25th March, the hotel took two payments totalling nearly £400 from his bank account. He cancelled through ********** immediately and has yet to revieve a refund of either payment. We will be taking them to the small claims court. DO NOT TRUST WITH YOUR MONEY. All attempts to contact the hotel have failed, e mails have gone unanswered and the phone is permanently engaged. ********** are adamant that the hotel is to blame.
Guest User
March 30, 2022
this is literally just a scam, please do not give them any money. ********** said that I would pay £73.44 on arrival. A few days after booking, The Merchants hotel took £147.99 out of my account. Neither myself nor ********** can get in contact with the hotel (i don't believe there even is a hotel) and so cannot issue a refund. My bank account has now exceeding an overdraft and so the bank are charging me, through no fault of my own.
Guest User
March 29, 2022
Do not book this hotel. I booked through **********. For august! they take your money even though it is meant to be cash on arrival. 24th feb my trip was cancelled I have had no refund and my bank have had no joy either. No phone number to get hold of them it's off. They don't respond to emails either. CAB have advised to start proceedings for small claim courts. Other than that there is nothing I can do about this I have to just accept that the scamming gits have robbed me. First time I have ever booked with ********** and it will be the last surely they should do more than they have done to help it was booked through them after all maybe they shouldn't share card details until they actually need them

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
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Property Description

  • Number of Rooms: 23
Just off Piccadilly Gardens in Manchester city centre, this hotel offers budget rooms a 3-minute walk from the main shopping district. Piccadilly Rail Station is a 5-minute walk away. Some rooms at Merchants Hotel have a TV or overlook Piccadilly Gardens and all include facilities for making tea coffee. Many have en suite facilities, while there are shared toilets and washbasins on each floor of the hotel, and a shared shower room on the third floor. The bed and breakfast has an on-site internet facility for guests, which is open till late. A continental breakfast is served in the morning, or alternatively a range of restaurants and cafés can be reached in under 10 minutes’ walk. Secure public parking is located opposite Piccadilly Train Station. There is no lift at The Merchants Hotel.

Services & Amenities

Public Areas
Languages Spoken

Frequently Asked Questions

How much does it cost to stay at The Merchants Hotel?

Prices at The Merchants Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Merchants Hotel?

The closest airport is Manchester Airport. It is 15.42km from the hotel and approximately a 26minutes journey by taxi.

What are the check-in and check-out times at The Merchants Hotel?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does The Merchants Hotel provide airport transfer services?

No, the The Merchants Hotel doesn't provide airport transfer services.

What amenities and services does The Merchants Hotel have?

The Merchants Hotel has the following amenities and services: Parking not available, Languages Spoken at Front Desk, Non-Smoking in All Rooms.

Does The Merchants Hotel have a swimming pool?

No, The Merchants Hotel doesn't have a pool.

Does The Merchants Hotel have fitness amenities?

No, The Merchants Hotel doesn't have fitness amenities.

Does The Merchants Hotel provide Wi-Fi?

Please view the amenity list on the hotel page.

Does The Merchants Hotel have non-smoking rooms?

Yes, The Merchants Hotel has non-smoking rooms. Please view the hotel listing for details.

Does The Merchants Hotel have a restaurant?

No, The Merchants Hotel doesn't have a restaurant.

About This Property

Nearest AirportManchester Airport
Distance to Airport15.88KM
Nearest Train StationManchester Piccadilly
Distance to Train Station0.61KM
Hotel Star Rating2