Hyatt Regency Manchester

Reviews of Hyatt Regency Manchester

Hyatt Regency Manchester

55 Booth St W, Manchester, M15 6PQ, United KingdomSee Hotel Details
Hyatt Regency Manchester
Hyatt Regency ManchesterHyatt Regency ManchesterHyatt Regency Manchester
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1 night

Guest Reviews

9.2/10
Great
266 Reviews
Verified reviews
Location9.3
Amenities9.0
Service9.0
Cleanliness9.3
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All reviews(266)
Positive reviews(256)
Reviews with photos/video(50)
Great service(52)
Classy environment(13)
Easy to get around(8)
Poor air conditioning(7)
Near shopping area(7)
Convenient for shopping(7)
Many amenities(6)
Perfect for business trips(5)
Negative reviews(10)
Guest User
King Room
Stay Date Jul 2025
Couple
8 Reviews
10/10
Outstanding
Posted on Sep 1, 2025
Good location near to the University and carpark. The quality of the cotton quilt cover is full mark. The service team is excellent.
Response from Property: Dear hok on, Thank you so much for your lovely feedback!We're delighted to hear that you enjoyed our convenient location near the University and parking facilities. It’s also wonderful to know that you appreciated the quality of our cotton quilt covers — comfort is something we take great pride in.Your kind words about our service team mean a lot to us, and we’ll be sure to share your compliments with them.We hope to welcome you back again soon!Kind regards, Guest Relations
Lily
King Room
Stay Date Jul 2025
Family
18 Reviews
10/10
Outstanding
Posted on Aug 30, 2025
It was exceptionally clean and had facilities for preparing simple meals. It truly felt like a Manchester University dorm, being entirely surrounded by the campus. Strolling through Manchester Uni's grounds, just outside the building, was incredibly pleasant. Highly recommended, and the surrounding area felt very safe.
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Response from Property: Hello Lily,Thank you for your thoughtful review! We're glad you found the space very clean and convenient for simple cooking. Many guests also enjoy the student dorm-like atmosphere and the great location near The University of Manchester. It’s wonderful to hear that you felt comfortable walking around and found the area safe. We truly appreciate your recommendation and hope to welcome you back soon!Kind regards, Guest Relations
Alfred GR
Family Room
Stay Date Jul 2025
Family
18 Reviews
9.0/10
Great
Posted on Aug 19, 2025
The location is close to the university of Manchester and not too far away from the town. The room is clean and large enough. Will book this hotel again when visit Manchester next time.
Response from Property: Hello Alfred, Thank you for taking the time to leave us feedback from your recent stay with us. We are delighted to read that you liked the room and will come back in the future. We hope to see you again again.Kind regards, Guest Relations
Hefengxiting
King Room
Stay Date Jul 2025
Couple
7 Reviews
10/10
Outstanding
Posted on Aug 27, 2025
The location is fantastic, very close to the University of Manchester and directly opposite student accommodation, making it incredibly convenient for getting to campus. The environment is lovely, the service was excellent, and the rooms feature large floor-to-ceiling windows. Everything was also spotlessly clean.
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Response from Property: Dear Hefengxiting, Thank you for taking the time to leave us feedback from your recent stay with us. I am glad to read that you liked the room in Hyatt House and my teams impressed you with their warm hospitality. We are always here to enhance the experience for our guest and hope to see you again in the future. Kind regards,Guest Relations
Guest User
King Room
Stay Date Oct 2025
Traveling with friends
4 Reviews
10/10
Outstanding
Posted on Nov 8, 2025
Nice view and excellent equipment
MajorLyu
King Room
Stay Date Jul 2025
Business traveler
37 Reviews
10/10
Outstanding
Posted on Aug 30, 2025
Pretty good. The room was clean and tidy, and the breakfast service was excellent.
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Response from Property: Hello MajorLyu,Thank you for your feedback! We're glad to hear you enjoyed your stay. We hope to make the rest of your experience just as satisfying on your next visit!Kind regards,Guest Relations
Guest User
King Room
Stay Date Jul 2025
Couple
4 Reviews
10/10
Outstanding
Posted on Aug 28, 2025
Not bad but still have room for improvement. Will try it again
Response from Property: Hello,Thank you for your honest feedback! We're glad to hear you'll be giving us another try and we appreciate your suggestion that there's room for improvement. We're always working to enhance our guests' experience and hope to exceed your expectations on your next visit.Kind regards,Guest Relations
118224****
King Room
Stay Date May 2025
Traveling with friends
58 Reviews
8.0/10
Very Good
Posted on Jul 3, 2025
Great location, right next to the University of Manchester! It's incredibly convenient for visiting both the university and nearby museums. The room features a wealth of modern and new amenities, and public transport links in the area are excellent.
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Response from Property: Hello, Thank you for your kind review! We're glad to hear that you enjoyed the convenient location near the University of Manchester and the museum. It's great to know that you found the room well-equipped with modern facilities and appreciated the easy access to transportation. We hope to welcome you again soon!Kind Regards, Guest Relations
Shinsina
King Room
Stay Date Apr 2025
Traveling with friends
16 Reviews
9.5/10
Amazing
Posted on May 26, 2025
Really enjoyed my stay, decent view from my room and location was easy to get to
Response from Property: Hello, Thank you for your kind feedback! We're glad to hear you enjoyed your stay and found the view and location to your liking. We hope to welcome you back again soon!Kind Regards, Guest Relations
Guest User
King Room
Stay Date Sep 2025
Family
26 Reviews
10/10
Outstanding
Posted on Oct 19, 2025
Great place to stay if you visit Manchester university, service is very efficient and super friendly
Response from Property: Hello,Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind regards,Guest Relations
Guest User
King Room
Stay Date Aug 2025
Family
1 Reviews
3.5/10
Posted on Sep 30, 2025
I am very disappointed with my recent stay at your hotel. The room we were given was described by reception staff as an “upgrade,” but it was far from it. The bathroom had a persistent sewage smell every time we entered, and the shower only provided cold water. When we raised these issues with staff, the only response we received was that we would be given an upgrade on our next visit. Frankly, this is unacceptable, as we will not be returning to this hotel. For a brand as reputable as Hyatt, this experience was extremely disappointing and well below expectations.
Response from Property: Hello,Thank you for taking the time to leave us feedback from your recent stay with us. We’re sorry to hear about your experience. This is not the standard we aim to uphold, and your feedback has been shared with our team for review. We are always here to enhance the experience for our guests and surely we take your feedback seriously.This has been our pleasure to have you with us and have a good weekend ahead. Kind regards, Guest Relations
7917****
Twin Room
Stay Date Jul 2025
Family
3 Reviews
10/10
Outstanding
Posted on Aug 23, 2025
The room was good, and breakfast was decent. The price was reasonable when booked in advance. However, when I tried to add just one extra day and extend my stay in the same room on short notice, the cost doubled. Therefore, it's best to plan your stay thoroughly and book all your nights at once.
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Response from Property: Hello,Thank you for your feedback! We're glad to hear you were satisfied with the room and found the breakfast enjoyable. We understand your concern about the price difference for last-minute extensions. Booking in advance does offer the best rates, and we always recommend planning ahead when possible. We hope to welcome you again in the future!Kind regards, Guest Relations
Anonymous User
King Room
Stay Date Jul 2025
Couple
2 Reviews
9.5/10
Amazing
Posted on Aug 5, 2025
Great hotel, makes you feel like home from the moment you enter the hotel. Really friendly staff, great amenities. Location wise, just outside of city centre but easy access with plenty of transport links.
Response from Property: Hello, Thank you so much for your kind words!We're delighted to hear that you felt at home from the moment you arrived – that's exactly the experience we aim to create for every guest. It's also great to know you enjoyed our amenities, friendly team, and convenient location with easy access to the city.We truly appreciate your feedback and hope to welcome you back again soon!Warm regards,Guest Relations
Guest User
King Room
Stay Date Aug 2025
Family
1 Reviews
8.0/10
Very Good
Posted on Sep 24, 2025
Pretty casual approach to guest service and detailing for things missing
Response from Property: Hello, Thank you for taking the time to share your feedback. We hope you had a pleasant stay with us. We are always here to enhance the experience for our guests, your feedback will be sure to share with our teams. Have a good weekend. Kind regards, Guest Relations
M18693****
King Room
Stay Date May 2025
Couple
5 Reviews
10/10
Outstanding
Posted on Jul 7, 2025
An absolutely perfect hotel. Comfortable, clean, with excellent service and a convenient location.
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Response from Property: Hello, Thank you for taking the time to leave us feedback from your recent stay with us. We are delighted to read that you had a perfect stay, and my teams delivered an enjoyable experience during your stay. We hope you see you again in the near future and hope you have a wonderful week ahead. Kind Regards,Guest Relations