Gems Hotel and Conference Center

The last time I've been here was 2023 I'm glad they are improving their services now the WiFi is functional now and the facilities are clean the room smells fresh they even offer coffee on front desk .. hope this hotel will continue improving since I like the location of this hotel its accessible to everything lots of restaurants choices near by..

An absolute nightmare of a hotel. Nothing seems to work in this very old rundown hotel. When I checked into my room, the WIFI, TV and water heater was not working. I insisted on them giving me another room since I paid for a 3-night stay, which was extremely costly. After a while, I was given another room. Since it was late, I checked the heater and wifi and both were working. I slept and woke the next morning. To my horror, the air-con was not working. I was happy that the room was cool but did not realise that after a while, the rom was hot and stuffy and a bad smell came out. I insisted in changing into another room. I was finally given another room. the aircon was working, the wifi was working and the tv was working. However, the water from the tap trickled. I was tired of complaining and decided to check out of the hotel as i had enough of this bad hotel. It was a terrible experience and I will NEVER recommend anyone to stay here. The hotel is old and needs major repairs. The swimming pool, not to mention, was dirty and unused. I took a dip and saw that the pool was dirty and had lumps of dirt, not sure what they were, and I left. The rooms that i was given was poorly ventilated too.