Green Residences Stays by PBYY

Their services is very very bad. The number provided isn't the one you will be facing with at the hotel so their not really helpful and some of them are rude shouting at me and ended our call without asking me first. And when we arrived at the hotel it took so long before we can go to the actual room because they cannot find my reservation. Imagine I'm trying so hard to get my money refunded because I instantly knew it was a mistake so the time difference between me booking and requesting for a refund is just minutes away but they rejected then when I continued the booking they didn't expect me to arrive haha that's quite funny. The quality of the room and the view doesn't justify the price because it's a little pricey for just an ordinary room very apartment look and mind you the sheet have stains check out the photo attached even though it's not clearly seen on the photo. There's so much wrong about their unit. The electricity is loadable so you will be stressed thinking it might run out of load during your stay or while sleeping. The number provided isn't really a 24 hours service because they don't answer easily. The phone in the unit that suppose to be connected to the lobby is broken. The silding door is very hard to open. Swimming has a fee. And parking has a fee also and it's very very expensive. And when it's time to check out it also took a very very very long time almost 30 minutes of waiting for the room to be checked and them finding your ID that was surrendered during check in. They are like an agency so we will definitely look out for them and others alike to avoid. We will definitely not gonna repeat booking here. My suggestion to Trip app is to have an option to message the owner or the one created the posting ahead of time to clarify everything and ask questions before continuing to book. And another suggestion is to gave an option to pay personally to the location chosen after arriving.

The place is quite cramped but it was ok for 4 people.