Hotels near Metropolitan Museum of Manila, Manila

The room was clean, and its location was ideal, being close to all the areas I wanted to visit. I'd like to rate their service as more than excellent. The staff were incredibly accommodating, from the entrance guards who genuinely helped us with our luggage to the team that assisted us in booking a Grab car. The guards even kindly told us to wait inside, shielding us from the heat, and offered to call us when the car arrived, asking only for the plate number. What struck me most was the warm hospitality displayed by all staff members, who consistently greeted us with happy faces. Their simple smiles made my stay truly special and peaceful. ❤️ One suggestion I have for improvement is to provide an iron in each room or make it easily accessible for guests. This would be a convenient addition, especially for travelers who need to iron their clothes. Overall, I thoroughly enjoyed my time at this hotel and appreciate the exceptional service provided by the staff.

I love the service and friendliness from the various staffs in Diamond Hotel, concierge, lift lobby staffs, gym staffs, restuarants staffs, doormen. I love the cleanliness of the room, from the bed to the desk to the toilet as well as the closet. I love the gym as well, the equipment was pretty adequate, there's tv for extra entertainment and also water dispenser to quench my thirst during workout. I will definitely come and stay in Diamond Hotel again in the future.

Friendly and personal service The staff were all very friendly and helpful and no request for assistance was a problem for them. The hotel is well situated, being close to shopping, transport, and the tourist sites. We would definitely stay here again.

Downside - the staffs do their cleaning very early in the morning that caused such noise to those who are still resting / sleeping. I understand that they want to finish early their tasks but the hotel wasn’t sound proof that i can hear their chatting and even pulling out of furnitures while they’re cleaning. Pls give consideration to other guests that are still taking their rest before their flight.

Long time renovation, 1+++ no Pool etc availble, no entrance Hall, dringend renoviert, minimum Rezeption, Too expensive dringend renovation. Room, Bed, Aircon, TV 5*****

The room was spacious enough for two people and clean. All basic amenities are ready for you, including slippers, hairdryer, toiletries, kettle, and there is a water dispenser machine (hot and cold) on each floor. The location is easy walking distance to the shopping mall and restaurants, convenience stores etc. The staff were friendly and the breakfast is different each day. Rooftop has cool view of the city. Would recommend to stay here.

Its really a good place to stay i stayed here for 3rd time but i just dint like what happen in the restaurant we come down there to eat breakfast but i forget that my room i book not included breakfast we enter the restaurant told my room number then the staff say nothing then when we are about to take the food they stop us why not stop us in the door before we proceed its annoying and disappointing

I very much enjoyed my stay at ola , the breakfast is simple and the other travelers are absolutely a pleasure to speak to. I had a wonderful stay , the rooms are comfortable and the bathrooms clean

checking in was smooth. The room is clean and the bed sheets smell clean and fresh. The shower area has molds in between grouting that needs to be brushed. The location is near the us embassy, intramuros and robinsons manila. The aircon works as expected. Overall, it was a good stay. Thanks!

The room appeared clean, but upon entering, I was hit with a bad smell. On the other hand, the location was extremely convenient, close to all the areas I wanted to visit. However, our experience was marred by poor service. Upon arrival, no one assisted us with our luggage. The reception staff on duty was unaccommodating and intimidating. I believe that working in the hospitality industry requires a high level of customer service, even on difficult days. If someone is unhappy in their role, it's better for them to leave rather than jeopardize the company's reputation with rude behavior. Unfortunately, this lack of service continued throughout our stay. No one helped us with our luggage when we departed, unlike other hotels I've recently visited, where staff were eager to assist. I also noticed that most staff members didn't smile, and it seemed that they provided preferential treatment to foreign guests. In terms of amenities, the hotel needs to improve its swimming pool. We were surprised by how small it was, contradicting the hotel's description of having both a swimming pool and a children's pool. In reality, there was only one tiny pool. So, some of my relatives didn't even bother swimming due to the crowds and limited space. In terms of food, my family stayed there for two days, and I noticed that the breakfast options lacked vegetables. It's essential to include vegetables as a choice. This hotel’s restaurant don’t cater to vegetarians.