Hotels near SM Hypermarket North Harbour in Manila

During my recent 3-day, 2-night stay at Swiss-Belhotel Blulane in Manila, the overall experience left much to be desired. While the hotel had potential, the importance of providing quality service to guests seemed inconsistent. Firstly, there was a noticeable discrepancy in the service provided by the on-the-job trainees. While some displayed genuine warmth and eagerness to assist, others seemed hesitant, particularly when they perceived that a guest might not offer a tip. This attitude detracted from the overall guest experience and contradicted the essence of hospitality, which should prioritize genuine care and assistance regardless of gratuity. Additionally, the functionality of the elevators was a significant inconvenience. With only one elevator in operation, guests frequently experienced delays and overcrowding, resulting in frustration and inconvenience. This issue significantly impacted the efficiency of guest movement within the hotel and should be addressed promptly to enhance overall satisfaction. In conclusion, while this hotel in Manila has potential, there are notable areas for improvement, particularly in ensuring consistent and genuine guest service and addressing operational inefficiencies such as elevator functionality. By instilling in all staff members, including trainees, a genuine commitment to hospitality and service excellence, the hotel can elevate the overall guest experience and distinguish itself as a premier destination for travelers.

Stayed on this hotel for one night and we love it. Loved the breakfast buffet so much. I suggest arriving early in the hotel for check-in as there is long lines and it takes us almost 2hrs before we can get to our room even though this is a reserved booking but all in all smooth stay no problems encountered aside from the check-in. It's also good that there are not so much restrictions for example we can go out of the hotel at night or bring outside foods.

This hotel stands out as the ultimate choice for travelers seeking seamless access to the airport. Its unparalleled convenience, with just a brief 15-minute stroll to reach the terminals, sets it apart as the prime accommodation for those with flight schedules to meet. While I didn't indulge in the breakfast offerings or take advantage of the pool facilities, the room itself exuded cleanliness and comfort without any qualms. Such a remarkable stay leaves me pondering that even if proximity to the airport weren't a factor, I'd still strongly contemplate returning to this exceptional establishment.

We recently stayed here and celebrated our Birthday and Wedding Anniversary and had an exceptional experience. The staff was incredibly friendly and polite, going above and beyond to ensure our comfort. From the warm welcome at check-in to the attentive service throughout our stay, their professionalism was outstanding. We truly appreciate Mr. Jason (pool area attendant) for taking care of us and offering drinks even though we were the only ones at the pool at that time. We also commend Ms. Marivic and her team, especially their dining area supervisor, for serving our food. Special mention to Ms. Sheila, who serenaded us during dinner. The rooms were luxurious, well-maintained, and offered stunning views. Every interaction with the staff left a positive impression, making our stay truly enjoyable. I highly recommend this hotel for its top-notch service and welcoming atmosphere.

From the moment we left the vehicle to our room, we were welcomed and assisted by the staff. Our 3rd time and for sure we’ll be back for another stay.

🌟🏨 We would like to express our utmost appreciation to the incredible team at Sofitel Philippine Plaza Manila and their outstanding buffet restaurant. Our stay at Sofitel was made even more memorable by the delightful dining experience we had at their buffet restaurant. From the moment we entered the restaurant, we were greeted by the welcoming staff who exuded warmth and professionalism. Their attentiveness and genuine care for the guests made us feel valued and ensured that our dining experience was exceptional. The buffet spread at Sofitel’s Spiral restaurant was a true feast for the senses. The selection of dishes and cuisines was extensive, catering to every palate and preference. From international delicacies to local specialties, each dish was expertly prepared and beautifully presented. The variety and quality of the food were truly impressive, and we found ourselves indulging in a culinary adventure like no other. The service provided by the restaurant staff was commendable. The waitstaff were attentive, ensuring that our glasses were never empty and our plates were always cleared promptly. They were knowledgeable about the dishes on offer and readily provided recommendations and explanations, making our dining experience even more enjoyable. The ambiance of the restaurant was simply enchanting. The elegant decor, soft lighting, and comfortable seating created a soothing and inviting atmosphere. Whether we were dining with friends, family, or colleagues, the restaurant provided the perfect setting for a memorable and relaxing meal. What truly sets Sofitel’s buffet restaurant apart is the commitment to excellence and quality. The food was consistently fresh, and the buffet was meticulously maintained, ensuring that guests were treated to a delightful dining experience from start to finish. We left Sofitel with lasting memories of an exceptional stay, and the buffet restaurant played a significant role in making our experience truly unforgettable. We highly recommend Sofitel's buffet restaurant to anyone seeking a remarkable dining experience. Whether you are a guest at the hotel or simply looking to indulge in a culinary adventure, Sofitel’s buffet restaurant is a must-visit destination. Once again, we extend our heartfelt gratitude to the entire team at Sofitel for their dedication, professionalism, and commitment to providing guests with an outstanding dining experience. We look forward to returning to Sofitel and savoring the delectable offerings at their buffet restaurant in the near future. 🍽️🏨✨ 🌟 Shoutout to Ms. Fragile from the front desk. Her exceptional service, attentiveness, and warm personality made our stay unforgettable. Thank you for going above and beyond! 🌟

The place is pretty clean. Tha staffs and are very approachable and accommodating. I genuinely enjoyed my stay there.

It was easy to locate the Residence and it feels like home. I enjoyed my stay overall. and I will definitely recommend to others Work a bit more on the payment system for gaining access to the pool. I had to wait for about 30mins just to pay a fee

There are not enough words to describe the excellence that this hotel offers its guests! From the moment you walk in, you feel so welcome, specially at the lobby lounge bar special mentioned to Dome he welcomed us with genuine smile he is the one assist on us during that night, He did a good job from suggesting the food and also thier drinks from their bartender Arjo everything is perfect, It was very comfortable and convenient. Perfect for our time for relaxation and with some business in the process. It was at the center of everything. We will definitely return.

Stayed one night after visiting Boracay. I emailed them in advance and asked them to pick me up at the airport. It was room of coral wing of bottom category that stayed, but area and comfort are enough, too. There were 2 toilets. When I checked in, I was asked if I wanted a room on the sea side or the fountain side, so I chose the fountain side. After 6:00 p.m., we could see the fountain show that was held every hour from the living room and bathroom of the room. I can't hear the sound that much. The good points of the room are the large space for luggage, where you can go directly from the entrance, where there is a dresser with bright lights, where there is a non-slip at the bottom of the wide bathtub, where there is a bench in the shower room, And so on. The amenity has a good scent and the air volume of the dryer is sufficient. The touch of the bathrobe was also good. I had an early flight the next morning, so I asked the concierge to arrange a grab for me. . It was a reliable service.