Quality Inn & Suites

Not interested

The hot tub was not working, the bathroom was clean but definitely needs some repair and painting completed. No one was ever at the front desk which made me feel this was a very unsecured building.

A case of you pay for what you get. We went with a cheaper hotel and we got cheap quality. Hotel is dirty and not well-kept. Breakfast was pitiful but still free I guess. The shower rod in our bathroom was broken and we couldn’t use our shower curtain. The bed is lumpy and uncomfortable. If you can spend more, I’d recommend staying elsewhere.

Hot tub broke, ran down, had to get or room keys reactivated twice. Hardly any food out for breakfast; no cereal, no hot food except at 6am.

The front desk receptionist was completely disrespectful it seemed to be significantly mentally insufficient to be the appropriate candidate as the front desk receptionist or manager. As he claimed. He suggested to me to not use *******, and that it caused more problems than actually being convenient which at the time Was true because my reservation had got messed up when I had made another one for that day. I was checking out to just recheck. In back into the same room, except my my arrival date was submitted for the next day. Which he couldn't help me extend my current reservation into the new reservation. So that I wouldn't have to pa pack up and leave just to come back which is now totally inconvenient. I would have paid for that day. 2 stop all of this inconvenience. But hew wanted to charge me twice as much then, ******* refusing at least the price match especially after he suggested to not use *******. So with that being said he later then comes to my room forces me out with little time I had to pack up my things. And try to get out there as fast as possible leaving my stuff and negative 32° weather outside Ultimately leaving me having to sleep in my car until I can get the refund back of what money I had left to make this reservation so yes, I am highly upset. They were highly unprofessional and should be highly shut down.

Breakfast was average, rooms could use updates and cleaning bathrooms had mold and rust. Stains on coverings on bed. Needs maintenance and cleaning.

The bathroom door fell off the hinges and it “was not to be fixed right now” The toilet ran all the time The desk chair was so bad it flaked black on anything it touched The cloth chair was so filthy we had to put a towel on it to sit on it fully dressed. And we received no room service at all between the two days of our stay. The breakfast was fake eggs and luke warm coffee. This place was the worst hotel I have ever stayed in. It should be fined for its poor service. I can’t believe ******* allows it to be on their list. And the worst thing is not being compensated for all of this by ******* or the hotel.

Check-in was fine, it was quick and simple. The room was fine upon check-in, aside from the room door being warped and difficult to close. The beds are fine, sheets clean, sufficient pillows. Tv works, as does the mini fridge. The desk chair and sitting chair in the room are quite shabby, with faded and cracked fabric on the seats. Our oldest child accidentally clogged the toilet, causing water to overflow. My husband borrowed a plunger from the manager and unclogged the toilet. Due to water on the floor, my husband askd for extra towels. The manger said they had no more towels and gave my husband a mop and bucket. After cleaning up the bathroom floor, my husband dumped the dirty mop water into the tub. In doing so, he accidentally bumped the tub faucet head. The facet head broke off, much to my husband's surprise. My husband then spoke to the manager who was quite rude and told my husband he was a liar, he broke it on purpose. The manager did not offer to move us to another room so I guessthe rest of us won't be showering. Not a great experience overall, will not stay here again. Terrible service, very rude manager who is lacking in hospitality.

Great staff and can tell they work VERY hard to maintain the place. Natural wear from the years but does not mean it is not a great place to stay. They were on top of pool testing and cleanings. Great breakfast!!