Best Spa Hotel in Mannheim

This was a real surprise, we booked last minute a good price. The staff were 1st class smiley and efficient. The room modern and clean. The breakfast was outstanding. Plenty of vegetarian choices but ham on the bone and whole salmon for the meat eaters. We got a tram from the station which took 5 minutes.

Das Hotel kann mit Qualitäten glänzen wie kein Anderes. Zumal darf man bei einer Wahrscheinlichkeit, dass eine Stehlampe funktioniert, von 50 Prozent ausgehen. Des Weiteren wiesen die Handtücher nicht nur Flecken und Löcher, sondern auch einen köstlichen Duft von Arsch auf. Neben der architektonischen Missgestaltung des Hauses, besaß mein Bad eine stilistisch, klug, falsch eingesetzte Fliese. Ebenfalls traf ich, in diesem 10.000 cm^2 Bad, auf zwei weitere wunderschöne Überraschungen. Zum Einen durfte ich eine nutzlose, herausgeschraubte Armatur begutachten, zum Anderen traf ich in der Dusche auf vereinzelte entzückende Schimmelkolonien, welche mir ein Lächeln aufs Gesicht zauberten. Als ich mein Zimmer betrat war ich erleichtert, dass ich nicht der Einzige mit einem Schaden bin, sondern auch die Wand meines Zimmers erquickte mich mit einem vorzüglichen Wasserschaden. Zugute kam dem Hotel einen, an meine Stube angeschlossenen Balkon, welcher mir einen Ausblick des Grauens bescherte. Denn der Innenhof, auf den ich blicken durfte, war von einer durchgehenden Grundbeschissenheit ausgestattet. Aber nicht nur negative Aspekte beschatten das Hotel, sondern auch ein einziger guter, nämlich das Personal. Dieses wies eine überdurchschnittliche Freundlichkeit auf, welche wahrscheinlich auf einer regelmäßigen Drogeneinnahme basiert. Durch die liebevollen Worte „ Danke Bruderherz“ des Personals und der wahrscheinlichen Drogenabhängigkeit, schließe ich auf einen Wohnsitz nahe des Frankfurter Hauptbahnhofs. So kann ich dieses Hotel nur jedem empfehlen, zumindest jedem der von seinen niedrigen Erwartungen enttäuscht werden möchte. Vielen Dank Best Western!

Facilities: The facilities are complete and the details are in place. Appliances are German brands. Hygiene: very clean. Environment: Located in the city center, travel is very convenient. Service: very friendly. There are no slippers in the room, you can contact the front desk if you need them.

Friendly staff and hotel was great you went all the way back in time and location couldn't be better !! Breakfast was also tasty and good!

On a trip to Czech Republic from France we stayed at this hotel on both legs. Going to Czech we were impressed with the room and our only niggle was the fact that we had to go to the bar to order a meal in the restaurant on the opposite side of the floor. We were informed that this was because of the fact that they were catering for conferences!! Apart from that our room on the second floor was lovely. Fast forward 6 days and a different picture! Room 126 was allocated to us but when I wanted to contact Reception I found that the telephone didn’t work. Then when I went into the bathroom to find that there was an unrecognisable sticky substance on the door handle. I then learnt that a hotel such as this didn’t have its restaurant open on a Sunday night!! What is going on?? Not impressed with Paula, the receptionist, who, although was prompt to rectify the room faults by immediately moving us to another one, certainly wasn’t too impressed with her guests, judging by her voice!! Certainly not a warm welcome!!

We arrived at the hotel after a long travel day in the early evening and the receptionist was very friendly, listened and gave us two nice rooms with views towards the city (rather than the station and rail-tracks). The rooms were clean and had amenities such as a kettle. What really rocked was the breakfast. An excellent choice of cold and warm, a very good handmade fruit-salad and bircher musli. As I am someone using the stairs rather than the elevator to do some steps, I really enjoyed the motivating messages on each floor of the staircase. Good idea! Overall great value for our money. Thank you so much for this wonderful stay, we will come back when the opportunity arises.

Still very nice hotel Relative to this price, the hotel room is not small, quite large, and ample. The hotel’s breakfast is very recommended, 8.9 Euros every day, full variety, and very well managed. The room is fairly clean and the bathroom layout is reasonable. The location is not close to the train station, not too easy to find, but not far from the Mannheim water tower. The staff is very welcoming.

The hotel swimming pool is good and the water quality is relatively clean. The front desk service is enthusiastic, but parking is inconvenient. In the barbecue restaurant downstairs, you can eat some dishes that have been grilled in advance, and the beer tastes good!