Cynthia
April 1, 2024
We got the suite because of the fridge and stove. The stove was broke and we told them about it, nobody came to fix it nor seemed to care. The microwave sounded like it was going to explode and had no glass plate inside. Adult swim is supposed to be in the later hours and there were little kids running and jumping into the pool and throwing a ball across the pool. We went to the hot tub and one of the kids literally jumped in the hot tub and splashed us twice. We left the hot tub to go sit on the chairs. When the children all finally got out of the hot tub there was something brown floating in it and we called it a night after that and just went back to our room and stood there the rest of our stay. I don’t think younger children should be in a hot tub, especially not unattended. I get it’s a family fun hotel, but it needs structure.