Patricia
November 25, 2023
The desk clerk was quite rude. We had 2 rooms. She said we only had one. I tried to show her the orbitz reservation and she very rudely told me “ we do not contract with Orbitz”. She would not look at the phone reservation at all or help in any way and kept saying “ that is your problem not mine”.
I finally figured out that even though i booked the rooms, there was different names per room.
One of the rudest people ever at a hotel.