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Hilton Goa Resort Guest Reviews
4.4/5
Very Good
57 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(57)
Positive reviews(40)
Reviews with photos/video(10)
Negative reviews(2)
Prateek Dahiya
QUEEN FAMILY PATIO ROOM - 2 QUEEN BEDS
Checked in Jan. 2024
Family
1 Reviews
4.0/5
Very Good
Posted on 20. Jan. 2024
Recently stayed at the Hilton Goa and had a pleasant yet inconsistent experience. The room itself was excellent - very spacious with a large king bed, beautiful furnishings, and sparkling clean bathrooms. The location was also ideal.The breakfast spread was nice.
However, the swimming pool was a major disappointment. There seemed to be an overabundance of chlorine or other chemicals in the water that made it uncomfortable to swim in. My eyes stung badly after just a few minutes in the pool … it was basically unusable throughout my stay which was unfortunate.Also there is scope of improvement in the healthclub as well!
The hotel staff were courteous and professional but lacked some warmth and hospitality I would expect from a high-end resort. I wouldn't call them rude by any means, but they stuck strictly to business with little smiling or engaging conversation. I was hoping for staff that went the extra mile to create a more welcoming environment.
Overall, the Hilton Goa has a lot going for it in terms of room and location. They need to address the pool chemical imbalance and inject more hospitality into their service to excel as a premier 5* hotel. The foundation is there but some tweaks could make this a truly worldclass hotel dest.Thanks
DEVPOSITIVE21
QUEEN FAMILY PATIO ROOM - 2 QUEEN BEDS
Checked in Juli 2023
Family
1 Reviews
4.5/5
Great
Posted on 27. Juli 2023
GOOD HOTEL WITH VIEW
Francis1110
Checked in Aug. 2024
Family
5.0/5
Outstanding
Posted on 26. Aug. 2024
It's always a delight to stay at the Hilton in Candolim. The staff and must I say every one are really helpful and amazing. We stayed at the hotel for 6 nights and have done so last year. Apologies, I did not write a review the last time. Ankush, the food and beverage was lovely and always approacble, as well as all his team members. Sorry, we forgot the bengali girls name (Aisha). The pastry Chef Vignesh is very knowledgeable, and I wish him and his team the best of luck in his future endeavours, an absolute diamond of a gentleman.
Response from Property: Dear Francis1110, Greetings from Hilton Goa Resort! Thank you for the five-star rating and the great review. I am delighted to know that you had a great stay in our resort and enjoyed all the amenities we have to offer. We are also happy to know that you loved the stay, the spacious room, our service standards and the food. I will surely pass on the special mention to Ankush, Chef Vighnesh and Ishani, they will be thrilled to read this. We look forward to welcoming you back again with family and friends. Thank You Amandeep Grover General Manager Hilton Goa Resort
Pooja_gupta008
Checked in Aug. 2024
Family
5.0/5
Outstanding
Posted on 24. Aug. 2024
Stay was amazing !! To add to our pleasure it was rainy and the hotel looked beautiful and serene at the same time … we were served by Kajal for our meals and she made it further more comfortable! Rooms are spacious for a family for 3-4 to stay ! ☺️☺️
Response from Property: Dear Pooja_gupta008, Greetings from Hilton Goa Resort! Thank you for the five-star rating and the great review. I am delighted to know that you had a great stay in our resort and enjoyed all the amenities we have to offer. We are also happy to know that you loved the stay, the spacious room, our service standards and the food. I will surely pass on the special mention to Kajal, she will be thrilled to read this. We look forward to welcoming you back again with family and friends. Thank You Amandeep Grover General Manager Hilton Goa Resort
Sightsee59284608973
Checked in Aug. 2024
Couples
5.0/5
Outstanding
Posted on 15. Aug. 2024
Beautiful property. Our stay there was even more memorable because of the caring staff. Excellent service from Avinash and Sejal. It was busy at breakfast but the wait time for service was short. They have a Goan food counter so you can try Goan food. Food was tasty!
6/7
Response from Property: Dear Sightsee59284608973, Greetings from Hilton Goa Resort! Thank you for the five-star rating and the great review. I am delighted to know that you had a great stay in our resort and enjoyed all the amenities we have to offer. We are also happy to know that you loved the Goan breakfast section. I will surely pass on this special mention to Avinash and Sejal, they will be delighted to read this review. We look forward to welcoming you back again with family and friends. Thank You Amandeep Grover General Manager Hilton Goa Resort
KrutikaU2
Checked in Juli 2024
Family
5.0/5
Outstanding
Posted on 9. Juli 2024
The stay was very good and comfortable. My family loved the food and service. As it was my birthday we had a cake complimentary. All employees are welcoming and the service is 5/5. Fabiola thank you for the service during breakfast and chef uttam the breakfast was good. Zuali serviced our table and she was very kind. Hoping to see come for a staycation soon.
Response from Property: Dear KrutikaU2, Thank you for the 5* rating. We are delighted to hear that you had a great experience at our resort. We are elated to learn that you chose to celebrate your birthday with us. We are pleased to know that you liked our overall service standards. I will surely pass on your feedback to Fabiola, Zuali; they will be happy to read this review. We look forward to welcoming you back soon. Thank you, Amandeep Grover General Manager Hilton Goa Resort
Rahul B
Checked in Juni 2024
Other
5.0/5
Outstanding
Posted on 30. Juni 2024
Simply fantastic! Loved every minute that we spent here. The entire team - from front office to reception to f&b all are well trained, highly professional and extremely courteous. The property itself is well located and beautiful. Just loved everything. Special mention to Dhruv the restaurant manager, Kamaljeet, Poyali, Priya, Arpan, Pranab, Krishna, Sidharth. We were very well taken care of by these remarkable people. The food and the spread was spot on & finger licking. Will visit again soon.
Response from Property: Dear Rahul B, Thank you for the 5* rating. We are delighted to hear that you had a great experience at our resort. We are pleased to know that you liked our overall service standards including the food, pool and views. I will surely pass on your feedback to Dhruv, Kamaljeet, Piyali, Priya, Arpan, Pranab, Krishna and Siddharth; they will be happy to read this review, to say the least. ` We look forward to welcoming you back soon. Thank you, Amandeep Grover General Manager Hilton Goa Resort
RajatJohri
Checked in Mai 2024
Other
5.0/5
Outstanding
Posted on 8. Mai 2024
Excellent Hospitality by the Entire Team of Hilton, Candolim, Goa. Thanks to Dhruv from F&B.Special Mention: Ishani Paul from Restaurant for prompt service. Stuti from front desk team was also very nice. We will definitely visit again.. Kudos Team !!!!
Trek63429723714
Checked in Apr. 2024
Travel with friends
5.0/5
Outstanding
Posted on 30. Apr. 2024
The staff was really polite Really nice property w amazing views The bartenders were also too good Special shoutout to staff members samir and sanjit
Guest User
Checked in Sept. 2024
Other
5.0/5
Outstanding
Posted on 9. Sept. 2024
Had a good stay at Hilton Goa resort we took 3 rooms and also given all together on same floor . View of room was good cleaning was up to mark . The restraunt service was best Priya Vrinda All were good at reception . Pool was amazing. Checkin was on time amenities were good
Guest User
Checked in Sept. 2024
Other
1.0/5
Posted on 9. Sept. 2024
No way this is a 5 star hotel, and I say so because of the following reason - 1. No lift. They expect guests to climb 2-3 floors. My mother started complaining of knee pain. Even I started feeling fatigued due to repeated climbs. 2. Rooms are not clean. There are patches on the room floor which tells us that rooms are not cleaned well. 3. The staff is a bit unresponsive. At least 4-5 calls have gone unresponsive.
Guest User
Checked in Sept. 2024
Other
5.0/5
Outstanding
Posted on 5. Sept. 2024
We visited the Hilton Resort Goa for brunch and had an incredible experience. The atmosphere was lively, and we had a fantastic time. A special shoutout to Samir Sahu for taking such great care of us. Thank you, Hilton Resort Goa, for creating such memorable moments.
Guest User
Checked in Sept. 2024
Other
5.0/5
Outstanding
Posted on 3. Sept. 2024
The property itself is stunning, with beautiful views, well-maintained facilities, and a serene ambiance that made us feel like we were in a paradise away from home. Our room was spacious, comfortable, and had all the amenities we needed for a relaxing holiday. One of the highlights of our stay was the incredible staff. Every member we interacted with was courteous, helpful, and always ready to assist with a smile. We would especially like to thank Anupam, who went above and beyond to ensure that our stay was nothing short of perfect. Anupam’s dedication to guest comfort is truly admirable; he checked in on us regularly and made sure that every aspect of our stay was smooth and enjoyable. The dining experiences were equally delightful, with a variety of options that catered to all our tastes. The food was delicious, fresh, and served with the utmost care.
Guest User
Checked in Sept. 2024
Other
5.0/5
Outstanding
Posted on 1. Sept. 2024
The Staff, the property and the vibes of Goa long with Hilton was an amazing experience for me and my family. Special thanks to Mr Vighnesh for making us bestest of the food and Mrs Piyali and Sejal for showing us around also Mr Waseem for extraordinary room service. Overall an outstanding and great time that me and my family had. Would love to visit you guys again
Guest User
Checked in Aug. 2024
Family
5.0/5
Outstanding
Posted on 31. Aug. 2024
"Outstanding breakfast experience at Hilton Hotel! Piyali's exceptional service, warm hospitality, and expert recommendations made our morning unforgettable. Delicious dishes, generous portions, and elegant atmosphere. Piyali's attention to detail and dedication to customer satisfaction impress. 5 stars, highly recommended! Piyali truly made our breakfast special."