Guest User
December 15, 2023
Where did the Riad described on the internet go? It's not a 3* Riad, it's a dormitory with a housekeeper who spends her time trying to scam you instead of taking care of you, under the cover of a big hypocritical smile 😡 False advertising for a Riad 3* - the rooms, the dining room, the patios, the roof top, the breakfast do not conform to the photos and descriptions on the Dar Ben Brahim website. On the agenda: General dirt, interior design and poor quality services. There was nothing authentic left in these rooms. - low-end wall painting, there was no more tadelakt or zeligge, - gray tiles on the floor - low-end shower, no storage in the shower - absence of towel dryer - absence of hairdryer - absence of bathrobe - absence of auxiliary furniture: no table, no chair, no console, no mirror - having to ring the bell and wait for someone to come and open the door - eating breakfast in an outdoor area exposed to cold and rain. We were forced to insist on breakfast in the dining room on the ground floor covered on the ceiling by a tarpaulin to avoid the rain. - breakfast not in accordance with the service sold: a glass of cold tea per person, offer of 1 hard-boiled egg per person only once during the stay, no fruit bowl, no olive oil, no homemade bread, no fresh squeezed orange juice, no olives, hard and very thin slices of baguette (inedible), the crepe (small format, 1 per person) was cold and dated, the coffee and milk served in dirty Thermoses, dirty dishes, etc. On Saturday we decided to have breakfast outside. - no luggage storage to store our suitcases after leaving our rooms on Monday at 12 p.m. We had to leave our luggage in the dining room on the ground floor accessible to all. Technical problems, damage and dirt in our rooms - lack of heating: intense cold in the bedroom and bathroom - bathroom door blocked with loud squeaking noises when opening and closing the door - damaged walls and dirty - disgusting bedside rugs - dirty headboard - dirty bathroom - under-equipped bathroom: unsuitable sink, no storage - degraded bathroom - rusty staples on the towel on which my hair got caught and scratched my cheek - faulty lighting - cleaning done after several requests claiming that the housekeeper did not have the keys. - no replacement of bath mats, having to ask for them - noisy cupboard doors The housekeeper offered us services at higher prices than the service itself, presented on a piece of cardboard. We understood that she was taking a large commission so we thanked her and went on our own. We wanted to take
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