Rte Golf Royal, Marrakech, Marrakesh-Safi, 40000, MoroccoView Hotel Details
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Mandarin Oriental, Marrakech Guest Reviews
4.8/5
Amazing
54 Reviews
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Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(54)
Positive reviews(41)
Reviews with photos/video(18)
Guest User
Atlas Suite
Checked in Dec 2024
Travel with friends
31 Reviews
5.0/5
Outstanding
Posted on Feb 4, 2025
Very good! We upgraded to a villa room, and the room was like a palace. The hotel garden was more beautiful than the scenic spot. The free airport shuttle cars were very luxurious. The flight luggage was delayed, and the butler and the front desk helped to call the airport to urge the luggage. Finally, we got it smoothly. Thank you very much! If you catch the right price, I really recommend experiencing Mandarin Oriental!
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jalalf2015
Checked in Feb 2025
Family
5.0/5
Outstanding
Posted on Mar 19, 2025
While God created heaven and earth, mandarin Oriental MO created a small heaven on earth in Marrakech with beautiful architecture, comfortable 1100 sf Riad (private villas) with private pools and jacuzzi in each Riad. Exceptional landscaped area filled with palm, bamboo and olive trees. The resort is next to Royal Golf Marrakech for the golf lovers. Kids club offer pottery, painting, ping pong, play area, outdoor mini zoo of goats, chicken, rooster, peacock and sheep next to small garden of vegetables education and entertainment. Managed by Mr. Thomas Briere and his many assistant managers including Fiona, Nada and over 300 associates MO provides an unparalleled experience of comfort, leisure and exclusivity you can’t find anywhere else. Staff are standby to assist with anything you desire. Attention to detail makes all the difference. From the moment you check in, to the moment you check out, you can see every detail no matter how small has been taken care of.
6/12
Response from Property: Dear Mr. Farzaneh, It was an absolute pleasure meeting you during your stay and I’m truly touched by your poetic and generous praise of Mandarin Oriental, Marrakech. Your words "a small heaven on earth" capture exactly the essence of what we strive to create for our guests. I’m delighted you and your family appreciated the privacy of your villa, the serenity of our gardens, and the thoughtful touches from our team, especially Fiona and Nada. Your recognition of their dedication, along with that of our colleagues, means a great deal to us. We take immense pride in crafting these moments of magic and guests like you inspire us to keep perfecting every detail. The next time your travels bring you back to Marrakech, I’d be honoured to welcome you personally, until then, thank you for being such a wonderful ambassador for our resort. With warmest regards, Alain-Thomas Brière General Manager Mandarin Oriental, Marrakech
Goldeelocks2980
Checked in Jan 2025
Couples
5.0/5
Outstanding
Posted on Feb 28, 2025
Beautiful resort with wonderful and warm service. We will definitely be back. Our butler Samad was spectacular. Everything you could think of he was ahead of. Food was great. Total relaxation as the staff sets everything up for you. We had several excursions booked and they were all great. Highly recommend this resort.
Response from Property: Dear goldeelocks, Thank you very much for your glowing review. We are absolutely delighted to hear that your stay with us was nothing short of perfect. It brings us great joy to know that Samad provided such exceptional service and anticipated your every need. Your kind words and recommendation mean a great deal to us and we look forward to welcoming you back for another memorable experience. Warmest wishes, Alain-Thomas Brière General Manager Mandarin Oriental, Marrakech
Flora_Andriany
Checked in Nov 2024
Family
5.0/5
Outstanding
Posted on Dec 20, 2024
Our family celebrating my husband’s 60th and my son’s 24th birthday with a trip to Morocco. We decided to stay 1 night at the family suite at the Mandarin Oriental Marrakech on the birthday (my husband and my son share the same birthday). The whole process from the booking until check out, has been nothing but easy. Everyone was very helpful and warm. They responded promptly to multiple emails I sent with questions and requests and they did their very best to accommodate. The hotel is so beautiful : the architecture, the landscape, the pool, the facilities,… We booked a 2 bedroom villa with a pool. And it was amazing! Very cozy and comfy. The bed, the linen, the amenities all are top products. For birthday dinner we booked a barbeque in the villa. The food all were delicious from starter to dessert. We even have a soloist entertaining during the dinner. The breakfast buffet also delicious. You have everything from local dishes, western and Asian. To sum it up, our 1 night and birthday celebration at the Mandarin Oriental Marrakech has been perfect and magical. Thank you all the staff. You guys amazing!
Response from Property: Dear Flora, The words used in your message demonstrate all the pleasure you had while staying with us at Mandarin Oriental, Marrakech. We are extremely happy we could provide so much pleasure in all aspects of your stay. To us, every moments count, every smile give a chance to connect at a personal level and every meal should be an enjoyable time. All our team would be delighted to read that you have enjoyed every aspect of all that we offer to our guest. We will be delighted to welcome you again for another memorable experience in our "little paradise". Alain-Thomas Brière General Manager Mandarin Oriental, Marrakech.
Inesfogelman
Checked in Nov 2024
Family
5.0/5
Outstanding
Posted on Dec 12, 2024
The Mandarin Oriental Marrakech is a stunning place with outstanding service. I regularly use their spa, which is world-class, and the breakfast is exceptional in both variety and quality. Our daughter also loves the kids’ club with its fun daily activities. It’s the perfect spot for relaxation and family time!
Response from Property: Dear Inesou, The words used in your message demonstrate all the pleasure you had while staying with us at Mandarin Oriental, Marrakech. We are extremely happy we could provide so much pleasure in all aspects of your stay. To us, every moments count, every smile give a chance to connect at a personal level and every meal should be an enjoyable time. All our team would be delighted to read that you have enjoyed every aspect of all that we offer to our guest. We will be delighted to welcome you again for another memorable experience in our "little paradise". Alain-Thomas Brière General Manager Mandarin Oriental, Marrakech.
PNK18
Checked in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 1, 2024
My partner and I went to the MO for dinner on Saturday night at their Ling Ling restaurant which absolutely blew us away ! The service was exceptional the cocktails were some of the best I’ve ever had anywhere in the world….. lost for words ! A beautiful place with beautiful food and drink ! Thank you MO we WILL be back
Response from Property: Dear PNK, What a pleasure to read your wonderful review following your recent stay at Mandarin Oriental, Marrakech. We are delighted to read that you appreciated our service and facilities and had a great stay at our resort. Our team will definitely be happy and thrilled to read your compliments. Thank you for taking the time to share your feedback, it motivates us to give the best of us more and more. We hope to have the pleasure of welcoming you very soon in our "little paradise". Warm Regards Alain-Thomas Brière General Manager Mandarin Oriental, Marrakech.
Kevin W
Checked in Oct 2024
Family
5.0/5
Outstanding
Posted on Nov 2, 2024
We recently concluded a five-night stay as a family of four. The hotel, villa, staff, and food were exceptional. Having experienced many prestigious hotels, I can affirm that this ranks high up there. The premises were impeccably clean, and the staff provided service akin to royal treatment, displaying an unwavering commitment to guest satisfaction. Huge shout out to Yessir and all his colleagues for this. I would highly recommend this hotel.
Response from Property: Dear Kevin, The words used in your message demonstrate all the pleasure you had while staying with us at Mandarin Oriental, Marrakech. We are extremely happy we could provide so much pleasure in all aspects of your stay. To us, every moments count, every smile give a chance to connect at a personal level and every meal should be an enjoyable time. All our team would be delighted to read that you have enjoyed every aspect of all that we offer to our guest. We will be delighted to welcome you again for another memorable experience in our "little paradise". Alain-Thomas Brière General Manager Mandarin Oriental, Marrakech.
Carmen R
Checked in Mar 2025
Family
5.0/5
Outstanding
Posted on Apr 5, 2025
A wonderful stay. Highly recommended in all respects. The villa was beautiful, comfortable and well kept. The food and service in the restaurants was top notch and the villa’s wonderful butler , Oussama, was so attentive, kind and thoughtful! A great place!
Kristina M
Checked in Feb 2025
Couples
5.0/5
Outstanding
Posted on Mar 25, 2025
Super beautiful place, tasty food, lovely people, everything was perfect. The hotel itself is a piece of art. We will definitely go back soon and this becomes one of our favourite places. The villa is big and stylish with unique design, super comfortable
Response from Property: Dear Kristina, What an absolute joy to read your wonderful feedback! Your enthusiasm is contagious, we’re thrilled to know that every aspect of your stay, from our beautiful setting to the delicious food and warm service, left such a lasting impression. It’s especially rewarding to hear that yMandarin Oriental, Marrakech is one of your favorite destinations. Your praise for our team means the world to us and we can’t wait to share your compliments with everyone. It would be our distinct privilege to welcome you back whenever your travels permit. With warmest wishes, Alain-Thomas Brière General Manager Mandarin Oriental, Marrakech
Audrey H
Checked in Feb 2025
Couples
5.0/5
Outstanding
Posted on Mar 25, 2025
Absolute Paradise. We stayed in a Pool Villa which was heaven. Every bit as lovely as the photos online. Hakassan Restaurant was delicious.... Superb food and friendly professional staff, nothing was too much trouble. The site is sumptuously planted with hundreds of roses, majestic olive trees and palms; the orange blossom wafts the most beautiful perfume as you walk through the grounds.
Response from Property: Dear Audrey, Reading your review felt like walking through our gardens with fresh eyes, your appreciation for our roses, olive trees and the scent of orange blossoms reminds us why we cherish this magical place. We're so pleased Ling Ling by Hakkasan exceeded expectations and your villa proved a true sanctuary. It was our privilege to create this idyllic escape for you and I would be honoured to welcome you back to our little paradise. With scented regards from Marrakech, Alain-Thomas Brière General Manager Mandarin Oriental, Marrakech
Guest User
Checked in Feb 2025
Other
4.0/5
Very Good
Posted on Mar 18, 2025
Great resort hotel just outside the centre. Beautifully landscaped with excellent service. Our butler Oossama Wydady was superb and anticipated our needs beautifully with some excellent recommendations for both restaurants and guides.
Guest User
Checked in Feb 2025
Other
5.0/5
Outstanding
Posted on Mar 14, 2025
As many have said before, the Mandarin Oriental Marrakesh, is an exceptionally luxurious hotel in a very beautiful and tranquil setting that evokes a great sense of peace, tranquility and privacy. The grounds are abundant and beautifully planted and the villas are luxurious, well appointed, spacious and have absolutely everything you could possibly need in them. It’s wonderful to have so much space to yourself and so much privacy in a city hotel. There is an incredible level of attention to detail and the housekeeping team are fantastic. Every member of staff we came across, without exception was extremely friendly and courteous and service driven. However the highlight of our stay was our butler Amine. Through his warmth, kindness, good humour, efficiency and can do attitude he truly provided an exceptional level of service and really is a credit to what is a wonderful hotel. Thank you Amine for a wonderful trip.
Liana D
Checked in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 8, 2024
Great hotel, recommend! The villa is huge, clean, luxurious and very quiet. The food is delicious, the staff is kind and helpful in everything! It is also suitable for people with children and couples. wheels and a spa area are available. The best hotel in Marrakesh
Response from Property: Dear Iliana, The words used in your message demonstrate all the pleasure you had while staying with us at Mandarin Oriental, Marrakech. We are extremely happy we could provide so much pleasure in all aspects of your stay. To us, every moments count, every smile give a chance to connect at a personal level and every meal should be an enjoyable time. All our team would be delighted to read that you have enjoyed every aspect of all that we offer to our guest. We will be delighted to welcome you again for another memorable experience in our "little paradise". Alain-Thomas Brière General Manager Mandarin Oriental, Marrakech.
Nathalie H
Checked in Feb 2025
Travel with friends
5.0/5
Outstanding
Posted on Mar 9, 2025
The most stunning hotel where you feel you are in Morocco but it's not rammed down your throat! Stayed in Suite 2 which was enormous and had amazing views of the Atlas mountains. The staff were so kind and genuinely friendly especially Oussama who was so very helpful and professional. Highly recommend. The only downside is you have to rob a bank before considering staying there!!
Response from Property: Dear Natalie, Thank you for your kind and thoughtful review. We are so pleased to hear that your stay was such a wonderful experience. Oussama and our team are committed to creating memorable moments for our guests and it’s heartening to know their efforts made such a positive impact. We look forward to welcoming you back for another exceptional stay. Warmest wishes, Alain-Thomas Brière General Manager Mandarin Oriental, Marrakech
buzzbear09
Checked in Feb 2025
Couples
5.0/5
Outstanding
Posted on Mar 2, 2025
Incredible experience from start to finish. We booked a Villa with a pool. The room was absolutely amazing, the pool is way more than a plunge pool with separate hottub. The staff are amazing nothing is too much trouble. We had in room dining on our last night and it was out of this world. Our Host Reda was beyond exceptional. It's an experience that will stay with my wife and I forever. Thank you to everyone at hotel for making this stay truly magical. We will return next year for longer.
Response from Property: Dear Buzzbear, Thank you so much for your heartfelt and glowing review. We are delighted to hear that your stay was such an extraordinary experience and that our team, especially Reda, made such a lasting impression. Your kind words mean the world to us and we are already excited to welcome you and your wife back next year for another exceptional stay. Warmest wishes, Alain-Thomas Brière General Manager Mandarin Oriental, Marrakech