Verified traveler
September 16, 2023
The hotel is nice, but I wouldn’t say it’s 5*. There’s not much to fault but I wouldn’t recommend an early arrival or a late checkout. There was no option to check in early, whilst you can go and sit by the pool or elsewhere while you wait, if you’re going to the pool there’s no where appropriate for you to change save for a small communal toilet. We had a late flight on our return and we were advised that the hotel did not have facilities for us to shower and get changed after waiting around at the pool all day, as most people do in these circumstances. We were therefore compelled to pay an extra £30 for a late checkout to have the luxury of a shower after sitting by the pool all day. Other than that, the staff were generally very nice except on our first day some of the pool bar staff were a bit inattentive. The food is also not really the best, I didn’t enjoy the breakfast buffet at all, whilst there was a lot of option it just didn’t look appealing at all. The hotel gym is pretty good and much larger than what you’d usually get in a hotel. Lastly, it is a great location. Walking distance from the medina and most attractions and there is a taxi rank right outside if needed. Most of the drivers are reliable, and after using 2 of them, we ended up sticking with the same driver for the remainder of the trip who was exceptional and trustworthy. Overall a pleasant stay.