Explore Guest Reviews of Hotels in Marseille

Novotel Suites Marseille Centre Euromed
4.1/570 Reviews
Stayed here for six nights. The room was spacious and clean with plenty of space for three people. Beds were comfortable and the balcony was a bonus. Nice for having our evening drinks. The only thing We found confusing was why leave tea and coffee but only small paper cups, a microwave but no plates or cutlery and water but no glasses? We rang reception and they gave us all of the aforementioned items. So all is forgiven.
Novotel Marseille Centre Prado
4/553 Reviews
Chanot - Stade Velodrome
Close to the subway station, the service staff at the front desk of the hotel are very good. When I left, because I couldn't eat breakfast early, they packed it for us, super satisfied
Novotel Marseille Vieux-Port
3.9/550 Reviews
Vieux Port - La Canebière
The standards are not meet any expectations for 4 stars, especially for such a big chain like Accor it should be much higher than this. Everything in the classic room category is old and super dated: furniture is broken, the bed sheets are yellow from the numerous washings, sagging mattress, chipped doors, walls, wholes in the curtains, dirty chair and sofa (literally with the stains and scratches). Frankly speaking, don’t feel like to touch the surfaces. It feels like in a hostel room, 2 light spots in the room only, so just go to sleep after the sunset. Shower tap has an issue with the water mixer: it’s cold then suddenly it is very hot. Maybe it was a normal hotel with adequate level of cleanness, but it was 15 years ago, maybe more. The hotel desperately needs to be renovated asap. I got checked-in and went to my room, after first glance I realized there is completely nothing, only towels and liquid soap available. No bathrobes, no slippers, no simple electric kettle. AC doesn’t work (outside temperature is +23 C). Reception button on the phone not working. The number of reception written on the fire-alarm sign is wrong (just for another hotel). In case of emergency just help yourself. To make the story short, the reception offered me upgrade to Sofitel (next door 5-star-hotel, under the same hospitality group). They called me in 10 min and informed me that this “upgrade” will cost me 300€ per night instead of regular 400€. Basically, I was offered upgrade for my own money. Brilliant solution and after-sales service! Just a quick note I pay for my current stay in Novotel 186€ per night (special rate for Accor members fully prepaid 1 month in advance). After that I got a traditional excuse that all hotels in the city are fully booked. The next excuse was that the country where I came from has higher standards for the same category hotels :) and the French standards are like this. I love France and I know very well what I can expect. Firstly, I am not first time in France, secondly, even during this trip I stayed 4 nights in Cannes, but these two stays are completely different like night and day. Also I was offered to get a refund and just go and look for another hotel. Speechless. I am on my holidays, and my stay at M****ille is ruined completely.
Novotel Marseille Est Porte d'Aubagne
3.4/544 Reviews
We spent 2 nights August 29 and 30). I have been a Gold Accord member for over 20 years and this is the first time I have faced such a situation. I find it unacceptable not to warn your customers when booking that certain categories of customers are allowed to bathe fully clothed, whether they are men or women. While your hotel is ALLSAFE labeled, how can you ensure that the water is clean, how can you make sure that clothes have not been worn for hours or even days. As much as it shocks me less in the sea, but that is not acceptable in a swimming pool. We were therefore unable to take advantage of your facilities even though we had chosen your hotel for its swimming pool. Was this decision made on your own or is it a group decision?

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More about Novotel, Marseille

Book hotels in Marseille via the Trip.com website or app, it's easy and hassle-free. Book your hotel on Trip.com for an amazing travel experience. Located in France, Marseille is a well-known and vibrant city. Marseille is a city with tons of tourist attractions. You'll never want to leave!

For those traveling for business and tourism, Marseille Provence Airport is the preferred choice when visiting Marseille. Besides flying, taking a train to Gare Maritime is one of the other major methods of transportation.

Trip.com offers discounts of up to 20% on 223 boutique hotels in Marseille. Marseille has high quality and low-priced hotels. You can spend one night at a nice hotel for only 120 USD. There are 9 five-star hotels in Marseille at an average price of 181 USD per night. There are 24 four-star hotels in Marseille at an average price of 127 USD per night. There are 47 three-star hotels in Marseille at an average price of 97 USD per night. There are 29 two-star hotels in Marseille at an average price of 83 USD per night. Marseille has many well-known chain hotels which are suitable for both business trips and vacations. Hotels under the Novotel brand are a good choice. In Marseille, chain hotels such as Novotel are one of the top choices among travelers. Radisson Blu Hotel Marseille Vieux Port in Marseille is a favorite among Trip.com users. Residhome Marseille Saint-Charles is also one of the most frequently chosen hotels.

There are quite a few famous attractions in downtown Marseille, such as Museum of Old Marseille, La Vieille Charité, Vieux Port. You can choose attractions in Marseille that are perfect for a weekend getaway, such as Tiboulen Mayor Island, Fondation Monticelli. The most famous attractions locally are Cathédrale Sainte-Marie-Majeure de Marseille, Le Musée Regards de Provence, Gare de Marseille St.Charles. Commercial areas like La Maison du Pastis, savon de marseille, Compagnie de Provence are ideal places to buy souvenirs.

Average Temperature

• January to March: 10.85°C during the day, 6.48°C at night

• April to June: 19.59°C during the day, 14.77°C at night

• July to September: 25.41°C during the day, 20.22°C at night

• October to December: 13.63°C during the day, 9.54°C at night

Average seasonal Rainfall

• Spring: 45.83 cm

• Summer: 41.5 cm

• Autumn: 34.87 cm

• Winter: 62.67 cm

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