Masseria Chiancone Torricella

We are extremely disappointed by this hotel First of all, the decoration is from another time. Whether in the rooms, in the reception or in the breakfast room, it feels like the mid 80s. A huge renovation would be in order Then the soundproofing of the rooms is terrible, you can hear the neighbors talking, flush the toilet or open the shutters. And as for the cleaning ladies who pull a metal cart at 8 am in the huge corridor, it makes an unimaginable noise, you are sure that after that, you are wide awake! Then, the breakfast is horrible: frozen bread, industrial jam and orange juice and yoghurts coming out of the machine (yes yoghurt too). For the glasses, it will be a plastic cup.... It is unworthy of a 4-star hotel.... We gave 2 stars: 1 for cleanliness and 1 for the reception in the evening and the person from the breakfast pampering breakfast. For the person at the reception in the morning, 0 because she didn't even ask if the stay went well Frankly, we don't know how this hotel can have 4 stars, we did 4 in Puglia this week, I can tell you that the others were well above this one

The farm born in the heart of the Itria Valley between the towns of Martina Franca and Crispiano (the town of one hundred farms) is huge and consists of many rooms located in the hotel garden. Obviously it is a structure designed above all for weddings, for the many dedicated spaces in the garden, but I recommend it first of all for the large swimming pool (even if all the sunbeds have no umbrellas, except for a group at the beginning; it is a handicap that weighs with the scorching sun in summer). The poolside bar is very useful, it offers some delicacies for lunch and is really nice, well organized. Beautiful restaurant inside splendid trulli. A praise for the rooms that are not part of the central body of the hotel. Very comfortable with great furniture, bed and bathroom. You just need to pay attention to privacy, because the external view is shared. The tree is thought to be essential for the summer, as it is closed in the winter. The garden offers splendid relaxation. Congratulations to the managers. We'll be back.

My daughter celebrated her communion at this renowned accommodation facility at a considerable cost... My daughter represented the only light of the day in a dark situation: - Mrs. Torricella asked me three times for a table confirmation email in progression with lots of details and precision, to then enter the room and discover that table no. 2 that of close relatives had been arranged away from everyone, only on the opposite side of the room ... yet next to me there were tables of the same capacity ... what do they ask the table number to do - the welcome cocktail served after more than half an hour compared to the arrival of all the guests, we looked at the empty glasses, obviously for 40 people only two dishes of breasts - long waiting times, the first one arrived almost an hour after the appetizer - cake asked pale blue, as per contract, arrived white and green (I have photos) few compared to the guests, a lot of them only ate the cream, I could have brought it if only I had known to make a fool of myself - in the contract, lemon ice cream was foreseen for an allergic little girl... the little girl cried because it was only when it was time for the ice cream that Signora Torricella presented me with an ice cream tiramisu, which contained milk and nuts, the ingredients read by herself despite having noted the allergens in the contract (in the three emails for the tables could tell me that he hadn't found the lemon ice cream, I would have brought it sooner) a serious renovation does not warn at the last minute - the room was cold, many of the guests had jackets or light duvets, considering the weather conditions of the last few days, a responsible room tests the heat carriers first - there was a smell of sewage and even there the room was not tested before the reception And I could go on and on. In short, the room and the treatment of series B. This special treatment for the very small sum of 60 euros each. It's not a fair deal. I'm sorry but apart from the quality of the food ... the rest is to be forgotten. I would not even recommend this restaurant to my enemy. If seriousness is demanded, it must also be returned to the customer in the form of services. And this is just to be honest. And maybe he wanted to smooth everything out with a 50 euro discount.

The staff is very friendly. The dinners are very well prepared. On the other hand, the rooms are outdated, very humid and I expected a different decoration in a masseria (more typical and less motel). In addition the pipes are to be reviewed because it is impossible to sleep because of the noise of the heating air conditioner even off. Persistent gurgling in driving all night.

Maximum satisfaction. The Masseria is surrounded by greenery a short distance from the center of Martina Franca (6/7 km.). It has very large rooms with good quality services and large and well livable environments. Each room has a large balcony with deck chairs available. The staff is always helpful and courteous. Good breakfast.

Beautiful property, in the countryside around Martina Franca. The place is quiet, but isolated. The rooms are comfortable. Buffet breakfast offering a wide choice. Beautiful restaurant room or dine in the trulli.

An oasis of well-being and comfort .... Truly enchanting Masseria! Everything perfectly maintained and clean! The swimming pool is also wonderful and the guys who run it are fabulous!! Thank you for helping to make my holiday in Puglia fantastic!!!