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Mulu Marriott Resort & Spa Guest Reviews
4.5/5
Great
58 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.7
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All reviews(58)
Positive reviews(55)
Reviews with photos/video(37)
Awesome stay(32)
Friendly owner(19)
Awesome rooms(14)
Clean and tidy(9)
Classy environment(8)
Offers pick-up/drop-offs(8)
Convenient location(6)
Delicious breakfast(4)
Negative reviews(3)
Guest User
Deluxe 2 Double Room Non smoking
Checked in Aug 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Aug 30, 2024
The front desk service was excellent and very proactive. Others did well, too, with their friendly approaches. Overall, I was really satisfied and will come back.
Chipappa
Deluxe King Room Non smoking
Checked in Aug 2024
Couples
1 Reviews
4.0/5
Very Good
Posted on Aug 22, 2024
Totally, it's nice.
Although the cost is higher than the other accommodations, relax conditions are ready here.
Dani_19
Deluxe King Room Non smoking
Checked in Aug 2024
Couples
15 Reviews
2.0/5
Posted on Aug 13, 2024
The location is beautiful and so are the rooms. However, the service is awful. It took 40 minutes to check us in.The rooms have no wifi and the hotel is in a remote location with limited food options. The food at the hotel was avarage and a lot of the options were not available. The staff wasn’t helpful, they were sometimes rude and dismissive. Overall, I wouldn’t recommend it.
Raymond TCY
Deluxe King Room Non smoking
Checked in Jun 2024
Solo travelers
81 Reviews
5.0/5
Outstanding
Posted on Jun 8, 2024
The resort is located in the rainforest, which provides free airport pickup, drop-off and the transport to the Mulu National Park entrance by mini lorry.
Check in was fast by the friendly staffs and they will bring and assist you to the room.
All the necessary amenities are provided in the room, and both the air con and water pressure are strong.
Wifi is only available in public area, SIM card with telco Maxis can be used in the room…..like me.
TeoMatthew
Deluxe 2 Double Room Non smoking
Checked in Jun 2024
Travel with friends
1 Reviews
1.7/5
Posted on Jun 5, 2024
Feedback given to the manager of Marriott Hotel that air con was not working, technician came, didn't follow up after first repair, ended up change room. No wifi or data in the room, customers need wifi and data when it's raining. No shops around. Only can have meals in the hotel. Plenty of mosquitoes around as hotel and forest are connected.
Mohamad Hadi Bin
Deluxe King Room Non smoking
Checked in May 2024
Solo travelers
5 Reviews
5.0/5
Outstanding
Posted on May 17, 2024
It was a pleasure staying at this Resort , which is the only 5 star resort in the middle of nowhere, also there free shuttle services. Marriott is a nice hotel with excellent food and service.
6/7
Anonymous User
Deluxe 2 Double Room Non smoking
Checked in Nov 2023
Travel with friends
21 Reviews
5.0/5
Outstanding
Posted on Nov 14, 2023
Complimentary free shuttle to the airport and park.. 24hours electrically.
Wan
Deluxe King Room Non smoking
Checked in Jun 2024
Couples
9 Reviews
4.2/5
Very Good
Posted on Jul 9, 2024
Despite looks old but overall great place to enjoy Mulu. Food especially great.
Morwar
Deluxe King Room Non smoking
Checked in Sep 2023
Couples
5 Reviews
5.0/5
Outstanding
Posted on Sep 27, 2023
Great hotel. Super friendly staff
Have free bus to/from airport and Mulu park as many times as you need.
Food is excellent.
Rooms very big and facilities very nice as well
Ismail
Deluxe King Room Non smoking
Checked in Jun 2024
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on Jun 3, 2024
All excellent, but it could be better experience with wifi in the room.
Ratanraj Rai
Deluxe 2 Double Room Non smoking
Checked in Aug 2023
Family
11 Reviews
5.0/5
Outstanding
Posted on Aug 20, 2023
One of the best experiences so far. Very clean and well facilitated. The staff are professional, helpful and friendly. The hotel provides a transport shuttle to the Airport and National Park every time of schedule. Which is very convenient for tourists.
Outstanding experience.
Yee Fen
Deluxe King Room Non smoking
Checked in Jul 2023
Couples
2 Reviews
5.0/5
Outstanding
Posted on Jul 25, 2023
Environment was very good. With early check in for free since we arrived early at 11am. Initially they didnt give us with bathtub. After requested they change the room with bathtub for me. Just a bit far
Goh
Deluxe 2 Double Room Non smoking
Checked in Dec 2023
Couples
7 Reviews
5.0/5
Outstanding
Posted on Jan 3, 2024
We stayed in a twin room and everything was ok until it started to rain heavily. The rain seeped through the false ceiling and landed on the side of the mattress. We called the front desk and immediately they send someone to attend to this matter. We were asked to shift to the room next door. The breakfast spread was good. Overall stay was pleasant and comfortable except for the hassle to change room.
Miaka Q
Deluxe 2 Double Room Non smoking
Checked in Jun 2023
Booked for others
15 Reviews
5.0/5
Outstanding
Posted on Jul 24, 2023
The room is spacious and comfortable. You can smell the nature surrounding the hotel. The room
Is clean and classy as well.
Lalla Latifa
Deluxe King Room Non smoking
Checked in Sep 2023
Couples
7 Reviews
5.0/5
Outstanding
Posted on Sep 11, 2023
Great! Would stay again. This is the best option to stay in mulu with a swimmingpool