Loyalty Inn Maryville

Reviews of Loyalty Inn Maryville

Loyalty Inn Maryville

2701 Maryville Rd, Maryville, Illinois, 62062, United StatesSee Hotel Details
Loyalty Inn Maryville
Loyalty Inn MaryvilleLoyalty Inn MaryvilleLoyalty Inn Maryville
Choose dates to check available rooms
We Price Match

Guest Reviews

5.0/10
25 Reviews
Verified reviews
Location5.0
Amenities5.0
Service5.0
Cleanliness5.0
Filter by:
Sort by:
All reviews(25)
Reviews with photos/video(1)
Negative reviews(2)
Cherrygee3
2 Double Bed Room
Stay Date Feb 2025
Solo traveler
2 Reviews
2.0/10
Posted on Mar 27, 2025
You don't want to stay here. I wouldn't want my pets to stay here. I booked this place online because it was affordable. I think it said $43 with taxes less than $50 for sure. I have been living in hotels on and off for 10+ years or so. Been through a lot of them. The loyalty inn here in Maryville Illinois is by FAR the worst experience I've had with hotel stays. I've never seen anything like this! I spent my first night here 12 hours just cleaning my room! Didn't get to relax at all! I was afraid I would catch something just by sitting down. It smelled like bug spray when I opened the door. The floors had NOT been vacuumed. There is a giant stain either brown or red that actually comes out of the carpet when cleaned up! No one ever even tried to clean the stain. I did! I definitely cleaned the room from top to bottom! If anyone ever stayed here with their kids, they should be put behind bars! Because it's definitely not clean, nor kid friendly. If a child would have came and choose a room that I'm in and did anything picked anything up walked around on anything I would not walk around barefoot in here or on socks that kid would be probably since the hospital there's too much stuff on the floor there's too many things to get hurt on things are broken down I got a lamp being held up with the tube sock right now I got cords cut on my lights the beds aren't the same size this cover your own fit the beds they don't match there's holes all over the walls there's a hole in the back bottom of the toilet big enough for an animal to come through there was mushrooms growing in my wall whenever I got here mushrooms growing out of the wall out from underneath the trim. The bathroom vent was so clogged up with dust I'm surprised it even came on still I did clean that out. I'm having issues with my heater sometimes it's warm sometimes it's not you got to tweak it to make it work. The first night I got here I checked in at 10:00 p.m. and check out 10:00 a.m. that's 12 hours he charged me $76 for 12 hours actually I paid online pay $56 online and that was all I thought I had to pay but when I got here my ride dropped me off he's out to my ride was staying and went outside and conned my ride out of $20 more without me knowing. Which is b******* because that was just my ride and they didn't even stay. And then the next day he did the same thing to me. I paid $76 for 12 hours at the loyalty inn. Then the next day I paid $73 then $60 the next two days after that. And when you tried to get the 20 out of me I actually argued with him about it and he's ready to call the cops on me even though I wasn't breaking the law I was just telling him that I had already paid for it online why am I paying extra $20? Even though I wasn't refusing to leave I was just telling him that the extra $20 was unnecessary because I'd already paid for the room he said if I don't pay him that I have to get out and I said fine then I'll just go he goes you won't be doing this on my property I said well I got to get my stuff and he's trying to rush me he said if I didn't give him $20 he's calling the cops. So he's purposely threatening people to get more money from them.
6/12
Guest User
Stay Date Oct 2025
Other
2.0/10
Posted on Nov 7, 2025
This place was a joke. I booked online and they charged me $17.99 without disclosures until I got there. He said I paid for pets $10 and when I got there the lady said no you must pay $30 plus a $50 deposit. Being extremely exhausted I paid and then get to the room!! FILTHY FULL IF GARBAGE BAGS, unmade beds. I went to office and they gave me another room, filthy also and unmade beds. We left and reported to credit card company. Do not use!! Also lied about the room rates.