Guest User
January 31, 2023
We stayed in this structure for a week... We had booked (paying the total one month in advance of our arrival) a two-room apartment with kitchenette, sofa bed for third and fourth place, air conditioning, wi fi, breakfast .. Upon our arrival we find a simple double room without a kitchenette and without a sofa bed, the wi fi worked very badly and I would spread a pitiful veil on the air conditioning .. for almost two days it broke down and for the remaining time it was managed by the reception so it could happen that it started when we were out and was turned off when we came back and needed it. No one had warned us that we would not have found the kitchenette and our complaints were answered that they had compensated by offering us a room with a sea view... Which didn't interest us because "I don't eat" a sea view... This meant that we had to have all meals at the restaurant causing a higher expense than expected ... Above all, no one communicated the disservice to us, let alone asked if it was okay ... Two days before departure we received emails confirming the reservation. A pity because the area is beautiful, the rooms clean and the breakfast satisfactory. I definitely wouldn't go there again due to the way the situation was handled
Original TextTranslation provided by Google