Best Hotels in Matosinhos

Booked for a week long stay in this hotel, & was disappointed on arrival. Receptionist was rude, the room was completely visible from the street with no privacy curtains, so we could either keep the blackout curtains completely closed or have absolutely no privacy from a very busy intersection. Also, the toilet seat, bathroom door & air conditioning were all broken or faulty. We didn’t make a fuss because we were planning to spend our days out & at the beach, which is 10 min walk away. But we then had a family emergency back home & had to cut our trip short, & rearrange our flights urgently. We asked about getting a partial refund for the days we couldn’t stay, offering to pay a cancellation fee, as we were trying to pay for last minute flights home. The receptionist was INCREDIBLY rude & dismissive. He not only refused to help, but told us to “go away” for a few hours, saying he would call management but refused to do so on the spot, for no reason. We told him we were in a hurry trying to arrange flights home & he simply shrugged, annoyed. He didn’t try to call anyone or suggest he couldn’t at that time, he was simply refusing to & told us to go away for a few hours, when we were trying to make urgent arrangements. I called Urban Hotel offices seven times with no response, emailed about the situation & got no assistance, no refund, no credit, no basic help. An utterly subpar hotel, but the lack of politeness, basic respect & compassion was appalling. Would advise against staying here.

The hotel is a modern hotel with large rooms, light and comfortable. It is recommended because it is near the airport, if you have to stay**** one night do not hesitate to choose this hotel.

We stayed at this hotel in October 2022. We had room #303. The good : Check-in was fast. The staff at the lobby is great. Friendly and helpful. The room was very clean, there is a mini-fridge and a safe in the room. No carpet. Nice bathroom with good water pressure in the shower, but water temperature varies a lot. The room has a small balcony and big windows that let the light in the room. The bad : Not a real king bed, just two single beds next to each other so it was not a very comfortable arrangement. There are no USB ports available in the room. Wi-Fi was not reliable at all in the room. The TV volume was blocked at 10 (out of 60) so we could not really watch TV because volume was so low. We call the front desk and they sent somebody to check and since there was really a problem he told us that they would have to replace the TV, which could take some time. Since it was already late we simply declined and went to bed! The location of this hotel is not the best. Nothing much around, the neighborhood seems a little sketchy and the view from the room is simply depressing.

Fantastic hotel 10 minutes drive from the airport. 20 minutes walk to the beach. Supermarket close by and cafes/restaurants start after 5/10 minute walk. Bed was comfy. Air con very good. WiFi ok. Breakfast was amazing with plenty of choice. All staff very friendly and helpful. The pool and sun lounge area was fantastic. 25 minute walk to the tram to the city center. All in all a great hotel if you're happy not being in the city center.

Hotel located on the edge of a very noisy national road but the location is very convenient to get to the airport which is 10 minutes away and parking is free. The staff was very smiling and very welcoming. We had to leave at 4am for our plane and despite the hour they offered us coffee, orange juice and homemade cake before leaving. The room is ”in its own juice” but very clean and with a balcony overlooking the pool. The evening menu is very extensive and reasonably priced.

Second time in this hotel, very close to VCI and highway. Very convenient for business or tourism trip. Clean and peaceful, very good and fresh breakfast. Great service/value.

We got very cozy house with own bathroom and it was really good. You get everything you need there. Good equiped kithcen area, indoor dinner place and outdoor terrace, bathroom is also good for this type of accomodation. Pool was already open in May, but it was a little bit cold for it, but it looks nice. Cozy territory makes you feel in a forest. We stayed there for night on our Camino Way, but I wish I could stay there for longer.

Apartment located in the outskirts of the center of Porto, ideally located to enjoy the Atlantic coast The staff is top, and listen to you if necessary. The rooms are in accordance with the descriptions and the service is done daily. With regard to breakfast, there are for all the tastes, sugars, salts, different kinds of bread, cereals, fresh fruit juices... briefly, the embarrass of choice.

The hotel is very comfortable and comfortable. The indoor hall is contemporary with a bar where you can take cocktails. The staff have informed us well about the restaurants around. We had a room next to the city, so calmly despite the restaurants in this street. The hotel is located 5 minutes from the beach. And the metro is not very far too to make a excursion in Porto. Beautiful indoor swimming pool heated. We enjoyed our stay.

What a fabulous little find, brilliant location, beautifully done rooms and Sara and the staff are so friendly, we’ll defiantly be back, as the sign in reception says we arrived as guests but will leave as friends- loved it 😍