Reviews of Constance le Chaland Iko Mauritius

Response from Property: Thank you

Response from Property: Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay and that we could make your experience even better by accommodating an early check-in. It’s always our goal to ensure our guests feel welcome and comfortable from the very beginning.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future!Ahmed BronjiFront Office Manager

Response from Property: Dear guest,Thank you for sharing your feedback. I'm sorry to hear that your experience didn't meet your expectations, especially regarding the language barrier and service quality. It's important for us to ensure our guests feel taken care of. I appreciate your comments and will pass them along to the management for review. Your satisfaction is important, and we hope for the opportunity to improve your experience in the future.Best regards,Ahmed BronjiFront Office Manager

Response from Property: Dear Guest, Thank you for taking the time to share your feedback on your recent stay at Anantara Iko Mauritius Resort & Villas. We appreciate your valuable insights as they assist us in enhancing our services.However, we sincerely apologize for the inconvenience you faced with the service efficiency and the delayed response to your request for an umbrella. We will thoroughly investigate this matter and address the shortcomings in our staff training to ensure a more prompt and efficient response to guest requests in the future.Your comments are invaluable to us, and we are committed to making the necessary improvements to create a better experience for our guests. If there are any additional details or specific areas you believe need attention, please feel free to share them with us.We genuinely appreciate your feedback and hope to have the opportunity to welcome you back, providing you with the high standard of service that reflects the true essence of Anantara hospitality.Warm regards,Pascal BertrandGeneral Manager

Response from Property: Dear Likas1997 Thank you for your feedback and highlighting the positive aspects of your stay. We apologize if the breakfast did not meet your expectations of Asian tastes. Your comments are valuable and we will use them to improve our offerings. We understand the inconvenience caused by the hotel's distance from the market and will consider various measures to enhance the dining experience of our guests. We hope that you will visit again and have a more pleasant stay. Warm regards, Pascal Bertrand General Manager

Response from Property: Dear leibiubiu, Thank you for your kind words. We are delighted to know that we have exceeded your expectations and we made you leave with amazing stories to tell. A warm welcome always awaits you at Anantara Iko Mauritius! We can't wait to have you back. Kind regards, Pascal Bertrand General Manager