The Palms Resort of Mazatlan
0 nights
Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Mazatlan
The Palms Resort of Mazatlan
Health Protected
Av Camarón Sábalo 696, Zona Dorada, Mazatlan, Sinaloa, 82100, Mexico
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With a stay at The Palms Resort of Mazatlan in Mazatlán (Zona Dorada), you'll be a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlan International Center. This beach resort is 2.9 mi (4.7 km) from Playa Norte and 3.2 mi (5.1 km) from Mazatlán Aquarium.Show More
We Price Match
4.2/5Very Good·Cleanliness: 4.2
All 103 Reviews
Amenities
Outdoor Swimming PoolBeach VolleyballSpaMassage RoomPublic ParkingFreeBarRestaurantMeeting RoomMulti-Function RoomLuggage Storage
All Amenities
Surroundings
Landmarks: Letras de Mazatlán
(2.5 km)
Landmarks: Teodoro Mariscal Baseball Stadium
(3.5 km)
Landmarks: Acuario "Mar de Cortés"
(4.4 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Superior Queen Room with Ocean View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Connecting Room
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Superior Room with Mountain View
1 Queen bed
Has window
Non-smoking
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11
Standard Two Double Room with Mountain View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Entrance
Private Toilet
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11
Standard Two Double Room with Ocean View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Sea View
Private Entrance
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9
Suite with Ocean View
1 King bed and 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Sea View
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4
Superior Queen Room with City View
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Connecting Room
Check Availability
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Guest Reviews(103)
4.2/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Guest User
February 20, 2024
Bad experience since I booked 2 adults and 2 children and when I arrived at the hotel they charged me extra for the children... also no one informed me that the hotel pool is being remodeled and the beach around it is full of rubble stones due to the remodeling...
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Guest User
July 30, 2023
Good service from all hotel staff, clean, comfortable, good location
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Franco Murrieta
February 22, 2024
A great experience
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Monica
December 23, 2023
The pool was closed and will be for months. They are understaffed and really shouldn’t be in the hospitality industry. The restaurant Panama bought the hotel….they are extremely thrifty and it shows. What a shame as this was such a gem in the past.
Alex
December 23, 2023
Great experience! The best staff and the best food!
Unfortunately, the pool was under repairs
David
December 1, 2023
The in House Restaurant was fantastic .The room service is the Restaurant and very affordable.Overall 10 and they arange transportation if need.
Richard
August 21, 2023
My wife and I booked a room at this property for 8/17 - 8/20. Hurricane Hillary sort of came out of nowhere and we needed to cancel our trip at the 11th hour. When I asked if we could simply receive a credit (vs. a refund), I was informed by the front desk that there was no hurricane in Mazatlan and therefore they wouldn't work with us. There is video of people in Mazatlan walking through the hurricane later that day.
I understand that they are running a business, but it seems like they had a chance to gain a lifelong guest and, unfortunately, they blew it. Oh well.
Armando
August 16, 2023
I was there last week our flight arrived early was not able to check in until 3PM not 15-20Minutes early it had to be 3PM which was super annoying traveling with 2 kids they didn’t even offer to take our luggage staff wasn’t nice at all, half of the pool was closed they said because ocean was way too strong but we noticed there was a super big crack on the cement next to the pool so my guess is making an excuse up. The humidifier was leaking a lot of water also When we would shower it smelled like sewer. Will definitely not be staying here.
Ricardo
August 10, 2023
Everything was good, the beach, location, service, the food at the restaurant was great, but the main pool was closed during the days we stayed.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Mex$155 (approx. US$9.07) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.2/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 109
With a stay at The Palms Resort of Mazatlan in Mazatlán (Zona Dorada), you'll be a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlan International Center. This beach resort is 2.9 mi (4.7 km) from Playa Norte and 3.2 mi (5.1 km) from Mazatlán Aquarium.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this resort include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy a satisfying meal at Restaurant Panama serving guests of The Palms Resort of Mazatlan. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Mazatlán? This resort has 7973 square feet (741 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 190 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this resort include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy a satisfying meal at Restaurant Panama serving guests of The Palms Resort of Mazatlan. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Mazatlán? This resort has 7973 square feet (741 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 190 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Beach Volleyball
SpaAdditional charge
Massage Room
Public ParkingFree
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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