Fairfield Inn & Suites Pittsburgh North/McCandless Crossing

The hotel seems fairly new so it is clean and well maintained. It seemed to be short staffed at the front desk. Breakfast is offered although we did not eat anything so I cannot comment of the breakfast items. My only complaint is the bed pillows had a bad odor. I usually travel with my own pillow but since it was a quick overnight trip I chose not to bring it. Big mistake on my part. I ended up spraying each pillow with fragrance and sleeping with a shirt over the pillow to cover the odor. Good location with plenty of restaurants nearby. My only recommendation is to bring your own pillow!!

Upon check in I was asked if I booked with a 3rd party. After I said yes she proceed to tell the other staff member that she had to reenter my email and other information and seemed annoyed that it was an addtl step she had to do. Other than that the stay itself was fine. Room was as expected. Nice gym and breakfast the following morning.

Room and bed comfortable and warm. Staff friendly and informative. Breakfast was hot and available coffee and tea all day was great. Enjoyed my stay. Felt homey. I enjoyed my stay and definitely would stay here again

Staff was very friendly, the breakfast and area was very good. Would stay there again.

Outstanding service and customer service provided by Jay Cruz the general manager starting with the checking in .

The staff was very hospitable and pleasant to work with. I came in exhausted and check-in was a breeze. I collapsed in a very comfortable and cozy bed.. I enjoyed a lovely shower and came down for breakfast. The breakfast selection was quite good, but the food that I selected was cold. That was a disappointment. I eat it nonetheless because I had to spend the day at the hospital and I knew I wouldn’t get another meal for most of the day. Again, the staff was gracious and accommodating.

Bathroom was not very clean. Nail clippings were left in the shower and on bathroom floor.

I had a great stay here! The front desk staff was stellar. The hotel was clean, quiet, and had a great shopping center behind it with great dining and shopping options.

The breakfast was same foods every day, coffee just like the warm water. I stayed for 3 nights and they don’t have housekeeping cleaning unless I make a request,the bath tub is slippery just like it has some oil drops in there. And I have charged for the WiFi 5$ , I thought it supposed to give me free WiFi.Every time I come to visit Pittsburgh I always stay here,but this trip is very disappointed