I read the reviews but thought that any thing that bad would be out of business. I was WRONG. I paid up front for my daughter. The day of her arrival, I called and spoke with the receptionist to verify the check in process. My daughter was denied her room for the first night and again the next morning. I had to go in and "speak" with the staff. They refused to give me the managers name and refused to reimburse my paymet (for eight days). Finally allowed her to check in. I think the scam is to allow upfront paynent, then deny access and double book the room. I watch two other couples ho through the same thing. Stay away from this hotel. The GM, has six othet locations. Im will to bet that the scam is being ran at those lications.