Harper Wahid Hasyim Medan by Aston

Harper Wahid Hasyim Medan by Aston Reviews

Harper Wahid Hasyim Medan by Aston

Jl. K.H. Wahid Hasyim No.53 / 72, Babura, Kec. Medan Baru, Kota, Medan, North Sumatra, 20154, IndonesiaView Hotel Details
Harper Wahid Hasyim Medan by Aston
Harper Wahid Hasyim Medan by AstonHarper Wahid Hasyim Medan by AstonHarper Wahid Hasyim Medan by Aston
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Harper Wahid Hasyim Medan by Aston Guest Reviews

4.6/5
Great
117 Reviews
Verified reviews
Location4.5
Amenities4.6
Service4.5
Cleanliness4.7
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All reviews(117)
Positive reviews(116)
Reviews with photos/video(48)
Clean and tidy(29)
Awesome stay(28)
Great service(22)
Awesome rooms(21)
Delicious breakfast(20)
Convenient location(8)
Negative reviews(1)
Jeff8786
Superior Room
Checked in thg 11, 2024
Travel with friends
37 Reviews
4.0/5
Very Good
Posted on 26 thg 11, 2024
nice hotel near town good breakfast good staff see for next trip
Response from Property: Dear Mr. Jeff,Thank you for sharing your wonderful review and for choosing Harper Wahid Hasyim Medan during your stay. We are thrilled to hear that you enjoyed our convenient location, delightful breakfast, and the hospitality of our staff. It’s always our priority to ensure our guests have a memorable experience.We look forward to welcoming you back on your next trip. Please do not hesitate to reach out if there’s anything we can do to make your future stays even more enjoyable.Warm regards,Edi SuprayetnoHotel Manager
Guest User
Superior Room
Checked in thg 11, 2024
Business travelers
1 Reviews
2.0/5
Posted on 10 thg 11, 2024
Hotel had really bad facilities, was not given any special treatment. No pool, bad internet connection and room to small
Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us. I am truly sorry to hear that your experience did not meet the expectations we aim to deliver. We understand the importance of providing high-quality facilities and a comfortable experience, and I apologize for the areas where we fell short, including the internet connection and room size. For your information we already provide 200MBps bandwidth for internet and 24m2 for room size.While our property does not feature a pool, we are continually working to improve our offerings for next project to extend our facilities to meet guest needs. We would be grateful for another chance to serve you, as we are dedicated to enhancing each guest's experience.Thank you once again for your valuable input.Warm regards,Edi SuprayetnoHotel Manager
ed.amd
Superior Room
Checked in thg 8, 2024
Solo travelers
10 Reviews
4.2/5
Very Good
Posted on 16 thg 9, 2024
Very nice & affordable hotel. A bit far from center. However, recommended nearby cafe ‘habitat coffee’. Quite a number of eateries nearby.
Response from Property: Dear ed.amd,Thank you for choosing to stay at Harper Wahid Hasyim Medan and for taking the time to share your experience. We are delighted to hear that you found our hotel to be both pleasant and affordable. Your kind recommendation of nearby cafes and the local eateries is greatly appreciated.We acknowledge your comment regarding the distance from the city center, and we are glad that the nearby amenities added to your overall convenience and enjoyment. We continuously strive to provide a balance of comfort, affordability, and accessibility for all our guests.It was a pleasure to have you with us, and we look forward to welcoming you back on your next visit to Medan!Warm regards,Edi SuprayetnoHotel Manager
Live like a Traveller
Superior Room
Checked in thg 1, 2024
Travel with friends
12 Reviews
5.0/5
Outstanding
Posted on 12 thg 1, 2024
Fulfilling amazing breakfast selection, top tier Javanese massage, modernly designed room, helpful polite staff
Response from Property: Dear Our Valued Guest.Thank you so much for your wonderful review. We're thrilled to hear that you enjoyed the amazing breakfast selection, the top-tier Javanese massage, and the modernly designed room during your stay. It's always rewarding to know that our guests appreciate the efforts we put into providing a great experience.We're also pleased that our staff could contribute to making your stay enjoyable with their helpful and polite service. If there's anything more, we can do for you or if you have any specific preferences for your next visit, please don't hesitate to let us know.Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic experienceWarm regards,Edi SuprayetnoHotel Manager
Tarnisujani
Superior Room
Checked in thg 1, 2024
Couples
3 Reviews
4.0/5
Very Good
Posted on 15 thg 1, 2024
Not too good, the way to this hotel are bad. Bad the receptionis are friendly to us
Response from Property: Dear Tarnisujani.Thank you for sharing your experience with us.I'm sorry to learn that you faced challenges with the road leading to the hotel. Currently, there are ongoing government projects addressing city-wide road improvements, and we understand the inconvenience this may cause. We hope that these projects will be completed soon, resulting in more comfortable city roads.Regarding your experience with our reception, it's disheartening to hear that it was not up to your expectations. We sincerely apologize for any inconvenience caused. Your feedback is crucial to us, and we would appreciate more details so that we can address the issues promptly.Your insights are valuable, and we are committed to ensuring that your future experiences with us are more positive.Thank you once again for bringing these matters to our attention. We look forward to the opportunity to better serve you in the future.Warm regards,Edi SuprayetnoHotel Manager
Masniah007
Superior Room
Checked in thg 1, 2024
Couples
4 Reviews
4.7/5
Amazing
Posted on 12 thg 1, 2024
Thisvis a good hotel and a good staff and i enjoy this vacation in this hotel
Response from Property: Dear Miss Masniah,We're delighted to hear that you had a good experience at our hotel. Thank you for your kind words about the hotel and our staff. It's always our goal to provide a pleasant and enjoyable stay for our guests.If there's anything specific you enjoyed or if you have any feedback on how we can make future stays even better, please feel free to share. We appreciate your choice to stay with us and hope to welcome you back for another enjoyable vacation in the future.Safe travels and thank you for your positive review.Warm regards,Edi SuprayetnoHotel Manager
LucaKL
Superior Room
Checked in thg 11, 2024
Travel with friends
11 Reviews
5.0/5
Outstanding
Posted on 17 thg 11, 2024
Customer Service and cleanliness are excellence.
Response from Property: Dear Mr. LucaKL,Thank you for taking the time to share your review and for highlighting our customer service and cleanliness. We are thrilled to hear that these aspects met your expectations, as we strive to provide exceptional hospitality and maintain the highest standards of cleanliness for all our guests.Your kind words motivate our team to continue delivering excellent service. We truly value your feedback and look forward to welcoming you back for another outstanding stay. Should you need any assistance during your next visit, please do not hesitate to reach out to us.Warm regards,Edi SuprayetnoHotel Manager
YsYunita
Deluxe Room
Checked in thg 6, 2023
Family
11 Reviews
5.0/5
Outstanding
Posted on 2 thg 7, 2023
Deluxe Room spaces and Bed amazing comfort 👍🏼.. Near Mosque to perform pray in Hari Raya Aidil Adha 🥰.. recommended to stay here with good breakfast too.. location near Ucok Durian and Wijaya Kesuma Bakery with delicious local kuih and cake.. for sure will come again to stay here with family and bestie.
Response from Property: Dear Miss, Ys. YunitaThank you for your wonderful review. We're thrilled to hear that you found our Deluxe Room spacious and the bed amazingly comfortable. We're also glad that Harper Wahid Hasyim Medan is conveniently located near a mosque, allowing you to perform prayers during Hari Raya Aidil Adha.We appreciate your recommendation to stay at Harper Medan and are delighted that you enjoyed our good breakfast. It's great to know that our location is near popular attractions such as Ucok Durian and Wijaya Kesuma Bakery, where you can indulge in delicious local culinary and cake.We look forward to welcoming you back for another stay with your family and best friends. If you have any further requests or if there's anything we can assist you with, please don't hesitate to reach out. Thank you once again, and we can't wait to host you on your next visit.Warm regards,Edi SuprayetnoHotel Manager
Guest User
Superior Room
Checked in thg 11, 2024
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on 26 thg 11, 2024
Okay for stay in this hotel
Response from Property: Dear Our Valued Guest,Thank you for sharing your feedback regarding your recent stay at Harper Wahid Hasyim Medan. We are pleased to know that your experience met your expectations. Your satisfaction is our priority, and we are committed to continuously enhancing our services to ensure every stay is even more enjoyable.We hope to have the opportunity to welcome you back in the near future. Should you have any specific requests or suggestions for your next visit, please do not hesitate to let us know.Warm regards,Edi SuprayetnoHotel Manager
Faexanord
Superior Room
Checked in thg 8, 2024
Family
3 Reviews
4.0/5
Very Good
Posted on 8 thg 8, 2024
It’s a comfortable and spacious room.
Response from Property: Dear Faexanord,Thank you for choosing Harper Wahid Hasyim Medan and for taking the time to share your feedback. We are delighted to hear that you found our rooms comfortable and spacious.At Harper, our priority is to provide our guests with a pleasant and relaxing experience. Your positive comments serve as a great encouragement to our team, who continuously strive to improve our services.We look forward to welcoming you back for another wonderful stay.Warm regards,Edi SuprayetnoHotel Manager
Guest User
Superior Room
Checked in thg 7, 2023
Couples
1 Reviews
4.0/5
Very Good
Posted on 16 thg 7, 2023
Rooms are clean as always, amenities are more than sufficient
Response from Property: Dear Valued Guest.Thank you for taking the time to share your positive review. We're delighted to hear that our rooms have consistently met your cleanliness expectations. Maintaining a clean and comfortable environment is crucial to us, and we appreciate your acknowledgment of our efforts.We're also pleased to know that the amenities provided were more than sufficient for your needs. We strive to offer a range of amenities that cater to the comfort and convenience of our guests, and it's gratifying to hear that we succeeded in doing so during your stay.Thank you for your continued support, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm Regards,Edi suprayetnoHotel Manager
soarbeyond
Superior Room
Checked in thg 3, 2023
Solo travelers
15 Reviews
4.2/5
Very Good
Posted on 2 thg 6, 2023
Room was very comfy. Perhaps might be the best designed room in Medan in terms of accessibility, good beds and sheets, good Amenities and cool air conditioning. Very happy with my stay and will be back. Service is really good too.
Response from Property: Dear Mr. Soarbeyond.Warm greeting from Harper Wahid Hasyim Medan. Thank you for taking a time to write such wonderful review. We are delighted our product and services meet to your expectation. The picture you are share and also your experiences will help other customer to have clear description of our product and services. We are always ready waiting for your visit in the near future. Once again, thank you very much for your review. Warm regards,Edi SuprayetnoHotel Manager
Anonymous User
Superior Room
Checked in thg 3, 2023
Business travelers
19 Reviews
4.5/5
Great
Posted on 5 thg 4, 2023
strategic location, excellent staff, delicious breakfast
Response from Property: Dear T,Thank you for sharing your reviews and pictures to other customer. We are very happy to hear you have good stay experience with us. Yes it is, as many guest mention that our location very strategic area which is in culinary area. And of course for best services we always share the customer feed back to all staff to make sure that all staff understand the customer needs. And we are very happy you can feel our best services from all the staff. Also our chef must be very happy to read your review that you enjoy the breakfast we provide. Hope to see you again soon in your next visit.Warm regards,Edi SuprayetnoHotel Manager
Etha
Superior Room
Checked in thg 12, 2022
Solo travelers
17 Reviews
4.5/5
Great
Posted on 14 thg 12, 2022
Nice small city hotel, location is good. Breakfast is delish, no american breakfast provided.
Rachman Arief
Superior Room
Checked in thg 7, 2023
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on 30 thg 7, 2023
Well done, and keep the good consistency. Only parking area seems to be improved
Response from Property: Dear Mr. Rachman Arief.Thank you for your positive review and kind words. We truly appreciate your feedback and are delighted to know that you had a satisfactory experience during your stay with us. Your compliments on our consistent service are highly motivating for our team.Regarding the parking area, we acknowledge your observation and understand the importance of a well-organized and accessible parking facility. At the moment for the convenience in vehicle parking we already provide free valet service. We assure you that we are actively looking into ways to improve this aspect of our hotel. Your valuable input will guide us in implementing necessary changes to enhance our parking arrangements and ensure a smoother experience for our guests.At Harper Wahid Hasyim Medan, we are committed to continuously improving our services and facilities to meet and exceed the expectations of our valued guests like you. We value your patronage and hope that you will consider staying with us again in the future.If you have any further suggestions or concerns, please do not hesitate to reach out to us directly. Your feedback is instrumental in our ongoing efforts to provide exceptional hospitality to all our guests.Once again, thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back for another enjoyable stay.Warm regards,Edi SuprayetnoHotel Manager