I encountered many problems:
*When I picked up the key only one was provided. I asked about a second key for my wife and was told I would need to walk almost a kilometre to the Readyset office on King Street to obtain a second key. A second key should be a standard arrangement for any hotel or apartment rental.
Only one of three globes in the bathroom was working. Shaving, for example, was impossible as there was no lighting over the vanity basin. I asked on my first day for this to be rectified but nothing was done about it.
There was only one bedside lamp and it had no globe in it. I also asked for this to be fixed but nothing was done about that.
There were large white stains on the bedroom floor – see attached picture.
The space between the end of the bed and the bedroom wall was so narrow that we had to shuffle sideways to move from one side of the bedroom to the other.
The balcony lounge chairs were severely soiled and some had multiple cigarette burn holes in the upholstery full – see attached pictures.
The chairs in the apartment were dilapidated and the surface material was peeling off.
Only one 200ml container of milk was provided for two people to use over five days for tea and coffee.
We attempted to wash something in the washing machine but it did not appear to be working, and was full of water.
A sign in the kitchen asked us to load the dishwasher before leaving. However, there was no dishwasher. Surely that should be standard equipment in any apartment rental.