Novotel Melbourne on Collins
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Rooms and Guests
1 room, 2 adults, 0 children
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Novotel Melbourne on Collins

Health Protected
270 Collins St, Melbourne, Victoria, 3000, Australia
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With a stay at Novotel Melbourne on Collins, you'll be centrally located in Melbourne, steps from Collins Street and 8 minutes by foot from Melbourne Central. This 4.5-star hotel is 0.6 mi (1 km) from SEA LIFE Melbourne and 0.7 mi (1.1 km) from Princess Theatre.Show More
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hotel overview picture
4.4/5Very Good·Location: 4.6
Great stay!82% Recommended
All 70 Reviews
Amenities
Indoor Swimming PoolSpaFitness RoomPrivate ParkingBarRestaurantMeeting RoomFreeCurrency ExchangeLuggage StorageWake-up Call
All Amenities
Surroundings
Metro: Flinders Street
(470m)
Metro: Melbourne Central
(850m)
Airport: Essendon Airport
(17.6 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Twin Room
5

Standard Twin Room

2 Single bed
25m² | Floor: 7,10-14
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Deluxe King Room
5

Deluxe King Room

1 King bed
26m² | Floor: 7-14
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Standard Queen Room
5

Standard Queen Room

1 Queen bed
24m² | Floor: 7-14
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Accessible King Room
5

Accessible King Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Family Suite
9

Family Suite

2 Single bed and 1 King bed
48m² | Floor: 7-14
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Deluxe Spa King Room
4

Deluxe Spa King Room

1 King bed
35m² | Floor: 13,14
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Room Details
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Deluxe Two Double Room
5

Deluxe Two Double Room

2 Double bed
26m² | Floor: 7-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Junior King Suite
6

Junior King Suite

1 King bed
35m² | Floor: 7-14
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Guest Reviews(70)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.6
  • Service4.4
Chong H
January 31, 2024
Overall stuffs r attentive and friendly. Location is the key to the hotel.
Wai Kuen
December 26, 2023
The hotel located at centralised location and very easy to walk to anywhere in the CBD area. The only regret was the sofa bed mattress is too soft for me to sleep. But overall the experience is great.
Zayden Teo
May 21, 2023
The first room we were assigned to was super disappointing and felt dirty. It was interior facing and had not been renovated. We requested to be moved to another room and thankfully was given a newly renovated room facing Collin Street.
Guest User
May 5, 2023
WORST Novotel hotel i have ever stayed in! I have stayed at novotel hotel in Europe, Asia and Australia but this is by far THE WORST shockingly for an Accor chain hotel. Worst in service, worst in room condition and worst in housekeeping. Location is about 20mins walk from the Southern Cross station. Walkable distance to most banks in the CBD area. I arranged for an Amazon package to arrive on the same day as I arrived but it turned up early and reception turned it away. Myself and seller have prompted hotel days before to expect the parcel. When i arrived and checked on the reason, 3 people gave 2 different stories to basically blame the Australian Post or seller and lied about having rejected the parcel. 1 story (Front Desk Manager and Asst Manager) to say a wrong named parcel was givne and another 1 story (Concierge Manager) denied to have ever received the parcel. When i confronted, Front Desk Manager just said they cant help at all and brushed me away. All happened right away the Receptionish demonstrated racist and discriminative behaviour. The Asian lady at first refused to accept my Debit Card which i just used to check in and out of Novotel Sydney with, then also made a comment if i had $200 on me to pay cash for the bond deposit. She even refused to provide a receipt of the deposit i have paid which i reported to the Fornt Desk Manager who also brushed the matter under carpet. Dont be deceived by the hotel room photos as the actual condition is a whole lot worse. Wallpapers coming off of the walls and musty smell on the carpet. TV is at least 20 years old that only works on basic functions. Bathroom is the only 20th century fixture in the room but very dim in light because of poor lighting fixtures. Housekeeping only replenishes the drink sachets and bed making. Doesnt even clear rubbish or change out towels that were set for a replacement. The list goes on. Definitely do not recommend to anyone. I definitely have told all my business associates at a bank just right across the street.
Guest User
February 19, 2023
Great location, modern building, stylish lobby, very clean. I would definitely stay there again.
Guest User
July 3, 2023
Staff were friendly and professional in quickly handling check in and out. The rooms are spacious, clean, comes with all essentials. Very comfortable stay at a great location.
Joko
May 26, 2023
Location was perfect. Room was spacious though furnishing look tired and worn. A renovation would be a good idea.
Guest User
April 23, 2023
Loved the location and the actual hotel, but the house keeper was very frustrating. 3 days in a row, woke me up even though I had a sign up and on one of the days I woke up to her cleaning and sorting the mini bar out. Obviously didn’t look if I was on bed or not, but clearly the do not disturb sign doesn’t work. This morning I got a knock 3 hours before my late checkout was confirmed with reception. Would have been nice if she had asked reception. Aside from her, everything else was perfect.
LeeMark
June 17, 2023
Basic hotel good location room is clean and had the necessary.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:00-10:00 Open [Sat - Sun] 06:30-10:30 Open
AgeFee
Adult
AU$35.00 (approx. US$22.65) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.3/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1992
  • Renovated: 2012
  • Number of Rooms: 385
With a stay at Novotel Melbourne on Collins, you'll be centrally located in Melbourne, steps from Collins Street and 8 minutes by foot from Melbourne Central. This 4.5-star hotel is 0.6 mi (1 km) from SEA LIFE Melbourne and 0.7 mi (1.1 km) from Princess Theatre.

Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Enjoy local cuisine at Lane Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has facilities measuring 7016 square feet (652 square meters), including a conference center.

Make yourself at home in one of the 380 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Novotel Melbourne on Collins?

Prices at Novotel Melbourne on Collins are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Novotel Melbourne on Collins?

The closest airport is Essendon Airport. It is 17.6 km from the hotel and approximately a 32minutes journey by taxi.

What are the check-in and check-out times at Novotel Melbourne on Collins?

The check-in time is after 14:00 and the check-out time is before 11:00.

Does Novotel Melbourne on Collins provide airport transfer services?

No, the Novotel Melbourne on Collins doesn't provide airport transfer services.

What amenities and services does Novotel Melbourne on Collins have?

Novotel Melbourne on Collins has the following amenities and services: Indoor Swimming Pool, Spa, Fitness Room.

Does Novotel Melbourne on Collins have a swimming pool?

Yes, Novotel Melbourne on Collins has a pool. Pool type: Indoor Swimming Pool.

Does Novotel Melbourne on Collins have fitness amenities?

Yes, Novotel Melbourne on Collins has fitness amenities.

Does Novotel Melbourne on Collins provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Novotel Melbourne on Collins have non-smoking rooms?

Yes, Novotel Melbourne on Collins has non-smoking rooms. Please view the hotel listing for details.

Does Novotel Melbourne on Collins provide breakfast?

Yes, Novotel Melbourne on Collins provides breakfast.

About This Property

Nearest AirportEssendon Airport
Distance to Airport17.61KM
Nearest Train StationFlinders Street Railway Station
Distance to Train Station0.55KM
Nearest Subway StationFlinders Street
Distance to Subway Station0.47KM
Average Price FromUSD204
Hotel Star Rating4