Riverside Apartments Melbourne (Formerly Best Western Riverside Apartments)
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Rooms and Guests
1 room, 2 adults, 0 children
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Riverside Apartments Melbourne (Formerly Best Western Riverside Apartments)

Health Protected
474 Flinders Street, Melbourne, Victoria, 3000, Australia
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The 4-star Best Western Riverside Apartments offers comfort and convenience whether you're on business or holiday in Melbourne. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Free Wi-Fi in all rooms, daily housekeeping, grocery deliveries, laundromat, luggage storage are on the list of things guests can enjoy. All rooms are designed and decorated to make guests feel right at home, and some rooms come with cleaning products, locker, complimentary tea, television in bathroom, towels. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Melbourne has to offer are three great reasons you should stay at Best Western Riverside Apartments.Show More
We Price Match
hotel overview picture
3.1/5Cleanliness: 3.1
All 21 Reviews
Amenities
Private ParkingAirport Pick-up ServiceAirport Shuttle ServiceLuggage StorageWi-Fi in Public Areas
All Amenities
Surroundings
Metro: Southern Cross
(650m)
Metro: Flinders Street
(850m)
Airport: Essendon Airport
(17.4km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Two Bedroom Riverview Apartment
9

Two Bedroom Riverview Apartment

1 Queen bed and 1 King bed
98m² | Floor: 3-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Room Amenities
Check Availability
Deluxe Two-Bedroom Apartment
7

Deluxe Two-Bedroom Apartment

1 King bed
98m² | Floor: 3-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
Check Availability
Three-Bedroom Apartment-Penthouse
1

Three-Bedroom Apartment-Penthouse

1 King bed and 1 King bed and 1 Queen bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
Check Availability
Two-Bedroom Penthouse
1

Two-Bedroom Penthouse

1 King bed and 1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
Check Availability
Standard Two-Bedroom Apartment
1

Standard Two-Bedroom Apartment

1 Queen bed and 1 King bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
Check Availability
Three-Bedroom Apartment with City View
1

Three-Bedroom Apartment with City View

1 King bed and 1 Queen bed and 2 Single bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
Check Availability
One Bedroom Deluxe king Apartment
4

One Bedroom Deluxe king Apartment

1 Queen bed
85m² | Floor: 3-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Room Amenities
Check Availability
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Guest Reviews(21)

3.1/5
Verified Reviews
  • Cleanliness3.1
  • Amenities3.1
  • Location3.1
  • Service3.1
Guest User
February 14, 2022
Very misleading. I have been taken to a completely different building & placed into this disgusting apartment that stinks. I wouldn’t feel comfortable allowing my dog to stay here
Guest User
June 5, 2023
1 out of 5. Will not be staying here again. Very disappointed! There are no staff on site. Our apartment has had no maintenance, shower was filthy! Cupboard doors don’t close, hanging of their hinges. Laminate peeling of cupboards in kitchen. Decor at least 25 years old, that’s when we first stayed here and decor is exactly the same. Very tired. Bedroom carpets dirty.
Guest User
November 16, 2023
We have had this venue booked since 29/9/22 (well over 12 months from travel dates) and 2 weeks out from our stay date we got an email to say that they had cancelled our accommodation (2 apartments) due to a major renovation project which actually started the week before we were notified by ***********🤷🏻‍♀️ not even the hotel had the courtesy to let us know when they must have known of this ‘Major renovation’ taking place well before it started.. Not good enough & extremely BAD customer service👎🏼
Guest User
November 9, 2023
We had a booking for 17 flying in on the Friday but the Monday prior they cancelled our booking? This is a place that we have loyally supported for over 20+ years! No excuses offered and no assistance in sourcing alternate accommodation. The standard has been steadily dropping and it appears that maybe lockdowns were the final straw? Either way the Poor Boys have moved on and the Riverside joins the Waterside as being dead to us!
Guest User
March 26, 2023
Do NOT stay at this hotel. Absolutely filthy dirty can't believe booking sites have this property on their books. Carpets filthy dirty, Mould in bathroom, filthy dirty lift, the whole place needs to be bulldozed
Guest User
March 5, 2023
No face to face reception - all email contact Got put in separate "annex" Lift filthy, only goes up two floors , we were on 3rd floor so had to walk up fire stairs with luggage. Room didn't feel clean and very dated. Not like photos at all. Tiny shower, mould on ceiling and walls. Lounge had lumps and bumps uncomfortable to sit on. No window in bedroom, no ac or fan in bedroom so very stuffy. Fly screens on window torn. No pillowcases on spare pillows. Only positive is the location.
Guest User
March 2, 2023
They cancelled our booking the day before. Maybe cause Ed Sheeran is in town this weekend. Stated they had plumbing issues on the 17th floor. We booked 6 months ago and surely there would be a room for us on another floor. But after reading other reviews looks like we dodged a bullet.
Guest User
February 27, 2023
The location was very good, however ,a little noisy with trains outside window. There is no reception for you to speak with any individuals or ask questions regarding Melbourne or your stay. On arrival you try to find the apartments in Flinders Street but the entrance is in the lane, then you log in a code into a box and your key drops down, and you now need to find the entrance to the building. The address indicates Flinders Street, but this is not the case, it is back in the laneway. Directions are there but not clear, especially if you arrive late at night or are traveling on your own. Air-conditioning broke down, ensuite bathroom had no shelf in shower for incidentals, window winder broken so couldn't open window, information suggested room would have sheets changed day 4, we were there a week and nothing was done. Decor needs an update to be competitive with others in same price range. A shame but all of this needs attention.
Guest User
February 10, 2023
I wish we’d seen the trip advisor reviews beforehand. Agoda only shows glowing ones. If you book a 1 bedroom apartment, you stay out the back of the main hotel behind the lane. Dodgy entrance, filthy glass lift. On entry, we discovered the table was so broken it swung sideways when I put my handbag on it (we contacted management and they promised to fix, but we didn’t see or hear from them again ) . Carpet filthy, windows filthy, curtains stained. The shower was mouldy in the corners so you just wanted the briefest of showers, there was nowhere to put soap or shampoo so you had to hold them when showering, Remote didn’t work on one of the tvs, the tiny couch had broken springs and smelled bad. I think there were permanent tenants in other units (sign on stairs addressed guests, residents and transients!) they were noisy and the foyer smelled of frying fish. To be fair, the bed was ok, rooms big and location to Southbank and trams were good. But there seemed to be a group of gang members living somewhere in the building, they were constantly yelling aggressively at one another, doing *********s in the street and urinating in the car park opposite. When they weren’t doing this, they were playing doof doof music until 2am. We felt very unsafe. At a special price of $150 a night, we didn’t expect the Ritz but this was ridiculous. Never stay here.

Property Policies

Check-in and Check-out Times
Check-in: 14:00–23:00
Check-out: 09:30–10:00
Child Policies
Children of all ages are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast not provided.

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Health Protected

Cleanliness
  • 3.1/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company

Property Description

  • Opened: 1994
  • Renovated: 2015
  • Number of Rooms: 25
The 4-star Best Western Riverside Apartments offers comfort and convenience whether you're on business or holiday in Melbourne. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Free Wi-Fi in all rooms, daily housekeeping, grocery deliveries, laundromat, luggage storage are on the list of things guests can enjoy. All rooms are designed and decorated to make guests feel right at home, and some rooms come with cleaning products, locker, complimentary tea, television in bathroom, towels. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Melbourne has to offer are three great reasons you should stay at Best Western Riverside Apartments.

Services & Amenities

Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Riverside Apartments Melbourne (Formerly Best Western Riverside Apartments)?

Prices at Riverside Apartments Melbourne (Formerly Best Western Riverside Apartments) are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Riverside Apartments Melbourne (Formerly Best Western Riverside Apartments)?

The closest airport is Essendon Airport. It is 17.36km from the hotel and approximately a 27minutes journey by taxi.

What are the check-in and check-out times at Riverside Apartments Melbourne (Formerly Best Western Riverside Apartments)?

The check-in time is after 14:00 and the check-out time is before 10:00.

Does Riverside Apartments Melbourne (Formerly Best Western Riverside Apartments) provide airport transfer services?

Yes, Riverside Apartments Melbourne (Formerly Best Western Riverside Apartments) provides airport transfer services.

What amenities and services does Riverside Apartments Melbourne (Formerly Best Western Riverside Apartments) have?

Riverside Apartments Melbourne (Formerly Best Western Riverside Apartments) has the following amenities and services: Parking, Airport Pick-up Service, Airport Shuttle Service.

Does Riverside Apartments Melbourne (Formerly Best Western Riverside Apartments) have a swimming pool?

No, Riverside Apartments Melbourne (Formerly Best Western Riverside Apartments) doesn't have a pool.

Does Riverside Apartments Melbourne (Formerly Best Western Riverside Apartments) have fitness amenities?

No, Riverside Apartments Melbourne (Formerly Best Western Riverside Apartments) doesn't have fitness amenities.

Does Riverside Apartments Melbourne (Formerly Best Western Riverside Apartments) provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Riverside Apartments Melbourne (Formerly Best Western Riverside Apartments) have non-smoking rooms?

Yes, Riverside Apartments Melbourne (Formerly Best Western Riverside Apartments) has non-smoking rooms. Please view the hotel listing for details.

Does Riverside Apartments Melbourne (Formerly Best Western Riverside Apartments) provide breakfast?

No, Riverside Apartments Melbourne (Formerly Best Western Riverside Apartments) doesn't provide breakfast.

About This Property

Nearest AirportEssendon Airport
Distance to Airport17.36KM
Nearest Train StationSouthern Cross Station
Distance to Train Station0.61KM
Nearest Subway StationSouthern Cross
Distance to Subway Station0.65KM
Hotel Star Rating4