Lopesan Villa del Conde Resort & Thalasso

Spectacular hotel with an unbeatable location. The staff was very attentive and charming.

The hotel's scenery and environment are exceptionally good and very relaxing. The seawater bath spa and the infinity spa pool facing the sea are definitely worth experiencing. The service is also on point, though it's a shame that most of the staff don't speak English. They also messed up my room service order three times. 😅

Wonderful, fantastic, exceptional. Relaxing.

As soon as I entered the room, I saw three jumping spiders crawling on the wall. How long has this room been unoccupied? The room was very damp, the walls and decorative paintings were peeling and moldy, and there was a cracked washbasin. I changed to a room facing the parking lot. The service attitude of this hotel is also very poor. The front desk will not answer the phone for more than ten minutes. The response of the hotel app is also very slow. There is no service awareness of a resort hotel at all!

First of all, the place is very big, and different accommodation units are next to each other. We arrived in the early morning that night. If it weren't for the porter's guidance, I would have gone the wrong way. There are several restaurants and swimming pools in the resort, and it is next to the beach. There is a bus terminal outside, which is very convenient to go out. Famous scenic spots and shopping centers are very close and can be easily reached on foot. The sun on the island is very strong, so you must take protective measures.

An incredible experience. Beautiful setting with magnificent pools. The stay was 10. We will stay here again.