Quality Inn Memphis Downtown

Shortened my stay and still got charged for the extra night. Place was a 1 star out of 5. Fridge didn’t work, TV from another person said wasn’t working. Was under pool construction and getting painted so windows had plastic on them. Wyndham should be ashamed to be associated with this place.

No latch lock and bolt lock extremely loose. Room smelling like smoke but visually clean. No other room options were available.

Checkn in was fast. Not a single towels in the king suite room no 507. Room phone is also not working. Had to go to front desk to request towels but was told by the front desk staff that there's no clean towels available so she offered a different room instead, which is a double room 505 instead of the king suite that we reserved. She also gave us her cell number to call since thevroom phone is not working. We went to the 2nd room but there is no towel there either. We had to go to front desk again to get towels, which she eventually took from the laundry room.

Ordered a suite room, got a standard room. Got charged for price. Decided to go somewhere else was suppose to get “refunded” the 91.95 ended up being charged double asked about it was basically told “oh well sorry for your loss” still no refund to this day.

The Tv was broken the shower was also broken. The chair flipped when set in and cause me to fall. Sent to the wrong hotel. Lady was rude about it when ask about it. There were peices of plastic from the bed with stars sticking up to be steped on. Very bad location

My car window was smashed, along with three others. This is apparently a common occurrence. With regard to the stay itself, the sheets smelled strongly of body odor and the room was dirty. Great waffles for breakfast though.

no room service no clean linen towels wash clothes elevator broken no paper towels in downstairs bathroom across from gym

It was not downtown it was changed over from another hotel. Should not be open until everything is in working order. Elevator out for two days was on the 5th floor. I explained I had knee surgery this year. Offered to help they took two luggage and refuse to get the rest of my things down 5 flights of stairs. Frigerator went out so I could not keep my insulin cold. Had to use my own phone to call for towels instead of there phone. Wi-Fi was out my first few days. Due to construction at night time not safe.

Francesco was very nice and pleasant. The african american lady ( no disrespect intended) seem as if she had a little attitude. But was tolerable. The room was very pleasant. Comfortable beds and all. My only issue is housekeeping. Upon arrival there was no clothes in our room. The next day I went to the front desk and ask Francesco f9r towels. He said he "would have housekeeping bring them". After waiting 2.5 hours I went back down to the front desk. Another clerk was there who had just came in duty and gave me 2 bath towels. He said thats all he had and he didn't know the towel situation. Understandable. I thanked him. Left the room Saturday for the day to return to find out housekeeping never brought towels again. Sunday morning I asked the African American lady as I mentioned earlier for towels. Received the same response. Housekeeping will bring them. They never did. So we used the same towels Friday, Saturday, and Sunday. Breakfast was ok but no one tended to the area. Patrons had to ask for more milk. Or if items ran out no refilled them. And there's no meat with the hot breakfast. I know the hotel is under construction but certain things such as these can be avoided.