Sonesta Simply Suites Memphis

The worse hotel I ever stayed at. They had to change my room 2 times. First room was extremely dirty. The second room full of bed bugs and I have pictures. I don’t recommend nobody to stay here!!

The room had roaches in the toilet and our room card scanner barely worked but it has a stove and full fridge.

Don’t Stay Here! No staff upon arrival. Waited 15 minutes, got dinner and returned. The place reeked of ********* and stale cigarettes. The clerk showed us 3 rooms, all in various stages of unkempt and/or broken items. We took option3. It only had a filthy microwave, burner on, falling curtains, no smoke detector and missing closet rod, so it seemed to be the best choice. We were to be here 2 nights. We cancelled the 2nd night’s stay and after speaking to the manager the next day, she agreed to refund the 2nd night.

Terrible This place is horrible. After going in the first room where nothing worked, they gave me another room and things didn’t work in it either. The guy at the desk was rude and I wanted my money back he refused. The appliances was rusty and roaches everywhere. I would tell anyone to find you any place but here to stay.

This was the worst experience I've had and I will never stay at this hotel ever again.The advertisement and pics of the place are false and misleading. The 1st room we were in the refrigerator, stove and lights didn't work. The 2nd room the curtains were falling down, there were red spots all over the walls, the TV remote had something that looked like someone threw up all over it. And the bathroom was invested with roaches. If you come across this property don't believe the pics, the rooms and property doesn't look any like the pics.

This is by far the worst property I’ve ever stayed in. Rooms were messy, staff was inconsiderate nor understanding and the showerhead was acting up. Also the check time process was very very slow when leaving. I wouldn’t recommend this place to anyone that is trying to stay here.