Comfort Inn & Suites Airport-American Way Memphis
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
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Comfort Inn & Suites Airport-American Way Memphis
Health Protected
4225 American Way, Memphis, Tennessee, 38118, United States
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Located in Memphis, Comfort Inn & Suites Airport - American Way is within a 15-minute drive of University of Memphis and Graceland. This hotel is 8.5 mi (13.6 km) from Memphis Zoo and 8.7 mi (14 km) from Beale Street.Show More
We Price Match
3/5Location: 3.1
All 102 Reviews
Amenities
Private ParkingFree24-Hour Front DeskWake-up CallAirport Pick-up ServiceFreeAirport Shuttle ServiceFreeWi-Fi in Public AreasFreeSmoking AreaMeeting RoomBusiness CenterFax/Copying Service
All Amenities
Surroundings
Airport: Memphis International Airport
(11.4 km)
Airport: West Memphis Municipal Airport
(39.5 km)
Train: Memphis Central Station
(19.9 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Suite Non-Smoking
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
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1
King Suite - Accessible/Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Shade Curtain
Bedding: Duvet
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6
King Room - Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Refrigerator
TV
Doorbell/ Phone Alerts
Phone Accessibility for People with Hearing Loss
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3
Queen Room with Two Queen Beds
2 Queen bed
Free Wi-Fi
Non-smoking
Refrigerator
TV
Doorbell/ Phone Alerts
Phone Accessibility for People with Hearing Loss
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5
Queen Room with Two Queen Beds - Mobility Accessible - Non-Smoking
2 Double bed
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Shade Curtain
Bedding: Duvet
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5
King Room - Mobility Accessible - Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Shade Curtain
Bedding: Duvet
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4
Jacuzzi Suite - Non-Smoking
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
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Guest Reviews(102)
3/5
Verified Reviews- Cleanliness3
- Amenities3
- Location3.1
- Service3
Jennifer L
August 15, 2023
Good hotel for near the airport. A free shuttle took us to the airport at 4 in the morning. The front desk was nice and always ready to answer questions.
Guest User
June 8, 2022
First off we had to way an extra hour and a half to check in because they were busy that weekend. Just to check into dirty rooms. The shower and toilet seat had hair from previous guests. The coffee maker still had the used coffee pods left in it. The sheets definitely hadn't been changed it was still make up on the pillow cases. The iron board was soaking wet for whatever reason. There was a alarm clock that didn't work so the only way i kept up with the time was from my phone. We had a phone without a phone cord which didn't make since. Then the smell in the room was funky. The breakfast was horrible. I even explained my guests and i worked at a hotel so just give us clean linen and we could've cleaned the rooms ourselves, which they told us No... We were told that we could gladly find another hotel and believe me had the other hotels not been sold out we would have. I've never known an establishment to speak to there guests in this manner.
Erica
January 3, 2024
This property is dirty and in a very weird area. Not near the airport. The workers also will charge your card extra when you check out please check your transaction history when you leave here or only pay in cash.
Aaron
December 8, 2023
The stay was fine. The water came out of the faucet and the shower brown for a short amount of time. it was very gross.
Verified traveler
December 1, 2023
Friendly staff, clean facility and room. Gracious breakfast buffet and an indoor heated pool. we enjoyed our stay. Soft bed/sheets/pillows. Refrigerator and microwave in the room. Comfortable seating and ottoman, nice double door wardrobe, three drawer dresser, a desk and wheeled chair, plenty of lamps/lighting, a full length mirror and a flat screen tv all in our standard king room were all acceptable/nice. Nice big grassy area for the dogs to get some exercise around the back/side. (only a partial fence) Only downsides were that the hot tub wasn't working during our stay, the seating in the breakfast area needs to be replaced and some overall deterioration and updating needed to be done in some areas like bathroom doors discolored from rigorous cleaning and curtains with stains. Overall we were pleased with our stay. Loved the waffles, fresh fruit and yogurt! We will stay again.
Chelsie
November 27, 2023
Our vehicle was almost stolen back window broke into crack heads knocking on our window smoking ***** outside the window while my little boy was there, I immediately went to the front desk and complained cigarettes being smoked the room was nasty and not clean we tried to get a full refund to go some place else we were refused and had to stay and didn’t have a good thanksgiving. Horrible customer service I asked for the manager several days and were lied to. I would never stay here again
Reid
October 23, 2023
Room did not smell good—strong musty odor. Carpet was coming apart. A very small lizard lived in the bathroom—did not bother us. Bedding was excellent, staff was helpful and friendly. Seems that some reinvestment is due for the property.
EVAN
October 12, 2023
Very dirty. Had to stay the first night due to time of night, but canceled 2nd night and got a refund.
Madison
July 16, 2023
I will never stay there again. I felt very unsafe in that area. The lady that was helping in the kitchen for breakfast was very rude and gave me an attitude just because I refused help, and she thought I really needed help because I am blind. When she was guiding me to the elevator, her and another guy started giving me demands like I was nothing. I'm a normal human being. I deserve to be treted just like everyone else. I put in a complaint, and they supposedly talk to that lady about what she did. I don't think they did anything. They didn't seem to care. My room smelt absolutely disgusting. The trash can was disgusting and there were a few scrapes on the head board. I'm pretty sure if my room smelt they probably didn't even clean or wash my bedding. Once again, I will never stay there again with such ableists.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:30
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 108
Located in Memphis, Comfort Inn & Suites Airport - American Way is within a 15-minute drive of University of Memphis and Graceland. This hotel is 8.5 mi (13.6 km) from Memphis Zoo and 8.7 mi (14 km) from Beale Street.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Memphis? This hotel has 1000 square feet (93 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 109 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Memphis? This hotel has 1000 square feet (93 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 109 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Services & Amenities
Most popular business facilities
Private ParkingFree
24-Hour Front Desk
Wake-up Call
Airport Pick-up ServiceFree
Airport Shuttle ServiceFree
Wi-Fi in Public AreasFree
Smoking Area
Meeting RoomAdditional charge
Business Center
Fax/Copying Service
Meeting Room
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