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5 star

Sheraton Mendoza Hotel
4.2/5100 Reviews

Sheraton Mendoza Hotel

Mendoza City Center Mendoza|0.04km from Plaza Independencia
Partner and I celebrating with what was supposed to be a trip of a lifetime for a 10 year anniversary. Due to COVID-19 overreaction I've never seen a stay go from so great to absolutely terrible in such a short space of time. On check-in and first day, it was perfection; staff were really friendly, we were upgraded to a club level mountain view room, provided with a complementary bottle of Chandon, breakfast excellent, executive lounge with free savory snacks & wine, great room and location. However found this good news was to be extremely short lived as things rapidly deteriorated that we couldn't wait to get out - not just the hotel but Mendoza in general. We had been following the news closely so knew of developments and the country entry limits /14 day quarantine etc. As Canadian residents with UK passports (haven't been back in 3 yrs) and being in South America for over 3 weeks we were fine under the current criteria. However we got back from a tour on the 2nd day with a note in our room saying that we need to be confined to our room for the rest of our stay despite no questions prior, using all hotel facilities and having the passport as proof. The note also asked us to send a random immigration phone number pictures of our entry stamp /passport as proof. Before breakfast we Whatapp'd the pictures as asked then went downstairs, however almost immediately some burly, meathead security guard pounced on us as soon as we left the elevator, saying we needed to go back to our room asap, to have breakfast in our room and wasn't allowed in the breakfast area limiting to only 50 people (yet letting in all other Spanish speakers without even a word - it was clear xenophobia). We eventually resolved with the guest svs mgr fortunately when the immigration number confirmed we were fine after a lengthy exchange. All of this would have been cleared up had they looked at our entry stamps from the start instead of jumping to conclusions based on Passport issuing country alone. For the remainder of the stay service was stripped down completely (e.g. select from menu instead of buffet), staff may as well have worn hazmat suits and place felt deserted. Who knows how many people were locked up in their rooms. For the rest of our stay it was absolutely terrible, Argentine's stare a lot, but you could see they had nothing to do but gossiping about us like a walking virus everywhere we went - seeing a hundred eyes from housekeeping to the lobby staff. It was so unpleasant and felt completely unwelcome. I'm not fully pinning the blame on Sheraton, as a lot was out of their hands - but made the situation 10 times worse and should realize who the source of their wages are when treating customers. We invested a lot of money into Argentina but based on this experience not sure if I want to visit ever again.

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Explore Guest Reviews of Hotels in Mendoza

Searching for hotels near Plaza Independencia? Compare room rates and reviews to find your ideal stay.
Park Hyatt Mendoza Hotel Casino and Spa
4.3/558 Reviews
Mendoza City Center
Beautiful environment and high quality of service
NH Mendoza Cordillera
3.7/565 Reviews
Mendoza City Center
Very good hotel well located, with very friendly and helpful staff
Sheraton Mendoza Hotel
4.2/5100 Reviews
Mendoza City Center
Partner and I celebrating with what was supposed to be a trip of a lifetime for a 10 year anniversary. Due to COVID-19 overreaction I've never seen a stay go from so great to absolutely terrible in such a short space of time. On check-in and first day, it was perfection; staff were really friendly, we were upgraded to a club level mountain view room, provided with a complementary bottle of Chandon, breakfast excellent, executive lounge with free savory snacks & wine, great room and location. However found this good news was to be extremely short lived as things rapidly deteriorated that we couldn't wait to get out - not just the hotel but Mendoza in general. We had been following the news closely so knew of developments and the country entry limits /14 day quarantine etc. As Canadian residents with UK passports (haven't been back in 3 yrs) and being in South America for over 3 weeks we were fine under the current criteria. However we got back from a tour on the 2nd day with a note in our room saying that we need to be confined to our room for the rest of our stay despite no questions prior, using all hotel facilities and having the passport as proof. The note also asked us to send a random immigration phone number pictures of our entry stamp /passport as proof. Before breakfast we Whatapp'd the pictures as asked then went downstairs, however almost immediately some burly, meathead security guard pounced on us as soon as we left the elevator, saying we needed to go back to our room asap, to have breakfast in our room and wasn't allowed in the breakfast area limiting to only 50 people (yet letting in all other Spanish speakers without even a word - it was clear xenophobia). We eventually resolved with the guest svs mgr fortunately when the immigration number confirmed we were fine after a lengthy exchange. All of this would have been cleared up had they looked at our entry stamps from the start instead of jumping to conclusions based on Passport issuing country alone. For the remainder of the stay service was stripped down completely (e.g. select from menu instead of buffet), staff may as well have worn hazmat suits and place felt deserted. Who knows how many people were locked up in their rooms. For the rest of our stay it was absolutely terrible, Argentine's stare a lot, but you could see they had nothing to do but gossiping about us like a walking virus everywhere we went - seeing a hundred eyes from housekeeping to the lobby staff. It was so unpleasant and felt completely unwelcome. I'm not fully pinning the blame on Sheraton, as a lot was out of their hands - but made the situation 10 times worse and should realize who the source of their wages are when treating customers. We invested a lot of money into Argentina but based on this experience not sure if I want to visit ever again.
Grand Hotel Balbi
3.7/53 Reviews
Mendoza City Center
The hotel is located in the centre of Mendoza. It is many years old and is very careful everything. Breakfast is very complete and all the good good quality. The pool is impecable.Como suggestion would have q modernize it a little. Perhaps starting x resters, the uniforms of the gastronomic staff (use a box and a powder board color), the TVs who are over 15 years old and some tapeted that although not scrapped are from the last century. The hotel is a very good hotel, and it is a very good hotel.
Hotel Cordon Del Plata
3.4/545 Reviews
Mendoza City Center
The hotel Cordón del Plata is in a disappointing state!!! It is not worth paying one cent for that place! The bathroom was rough, the bathroom was horrible (all jumped) we had to ask 20 times to rest toilet paper and towels because when we entered the room there was no. All was rained in my room TV ... The towels were all out of the ground: you hang the towel and the towel dropped down to the floor. A shame. The Internet service was like the demon. Pessimous. The hotel was very comfortable and very comfortable. At the beginning, I didn't get a lot of cheese. They're all kind boys, but too young those in the shower. I never saw a more adult and better placed manager. Until I had to ask you to change our room, or to send us to the Hotel that they have just in front (HOTEL M) because I couldn't make my children sleep in a room with a cucumber!!! Finally, I managed to pass us the last two nights to Hotel M, which is a little better, more modern. I humbly suggest you look for another better alternative and the tourism companies do NOT send passengers to the Silver Cordón, because I think it is an hotel to close, close, smoke and re-model urgently. I don't think how a so stupid place can be enabled and functioning as if nothing. And I don't think people can enjoy that place I describe objectively and without exaggeration. We have a very bad memory of the 2 nights we spent in such immunity. MUY FOO. I hope the tourist operators can find better options for tourists. I am not going back to Hotel Cordon del Plata.
Portillo Apartments
4.1/54 Reviews
Mendoza City Center
Excellent location, very close to everything, and very clean everything

Frequently Asked Questions

Mendoza Travel Guide

Looking for hotels in Mendoza? Trip.com is a great place to start. On Trip.com, it's easy to search for hotels in Mendoza. While traveling to Argentina, Mendoza is one of the most popular destinations. Located in Argentina, Mendoza is a well-known and vibrant city.

For those traveling for business and tourism, Mendoza Airport is the preferred choice when visiting Mendoza.

There are 171 hotels in Mendoza on Trip.com, including luxury, boutique, and budget hotels. When looking for hotels in Mendoza, there are likely good options at a nightly budget of just 48 USD. There are 4 five-star hotels in Mendoza at an average price of 122 USD per night. There are 10 four-star hotels in Mendoza at an average price of 87 USD per night. There are 30 three-star hotels in Mendoza at an average price of 52 USD per night. There are 11 two-star hotels in Mendoza at an average price of 37 USD per night. Mendoza has many well-known chain hotels which are suitable for both business trips and vacations. In Mendoza, chain hotels such as Ibis are one of the top choices among travelers. Hotels under the Ibis brand are a good choice. A popular hotel in Mendoza, Casa de Uco Vineyards and Wine Resort is also one of the highest rated. Many tourists also stay at Finca Terrada.

If you stay at a hotel in downtown Mendoza, nearby attractions like Mayas Viajes y Turismo, Museo Fundacional, Plaza Independencia can be your first stop. For short trips in Mendoza, Memorial de la Bandera, Parque Provincial Aconcagua are all good options.

Average Temperature

• January to March: 26.74°C during the day, 20.2°C at night

• April to June: 16.05°C during the day, 9.55°C at night

• July to September: 14.38°C during the day, 7.72°C at night

• October to December: 25.31°C during the day, 18.26°C at night

Average seasonal Rainfall

• Spring: 40.3 cm

• Summer: 8.3 cm

• Autumn: 10.23 cm

• Winter: 15.57 cm

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