Paseo Montejo, Av. Colón, C. 56-A 451, Centro, Merida, Yucatan State, 97000, MexicoSee Hotel Details
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1 night
Guest Reviews
8.9/10
Very good
109 Reviews
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Verified reviews
Location9.0
Amenities8.9
Service8.8
Cleanliness8.9
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All reviews(109)
Positive reviews(8)
Reviews with photos/video(3)
Negative reviews(1)
Reisender81
Junior King Suite
Stay Date Nov 2025
Other
10 Reviews
4.0/10
Posted on Dec 8, 2025
Hotel is outdated, but the worst thing is the noise. It is surrounded by loud streets and if you hope to evade the noise by having a room oriented to the courtyard, you are damn wrong. They have terribly loud installation of aggregates for their air conditioning. And they have built it so stupidly that the noise is going against the wall and thrown back inside the complete courtyard. Even we closed windows it always sounds as if you would have a vacuum cleaner next to your bed. And the really worst thing is that I had asked about the quiet room upfront I had made it even before Booking very clear that I am a shallow sleeper and that I only want to come if they have a quiet room. And they told me that I should’ve just booked a suite with internal view and I would be fine. Of course I was not. So it’s one thing to have a hell of noise and do not use technical possibilities to not spill all your courtyard with the noise of your air-conditioning. But it’s another thing to lie about it.
At least in the bathrooms at Reception level I did observe roaches. As it is a very urban environment, this is avoidable with proper care and cleanliness.
In addition, I had called them informing them about the flight cancellation and asked for a change of my reservation which day at first said they would gladly do. And when I came there, they said it needs to be done via a trip. And went ripped did send them a respective request they did just decline it.
So dishonesty is written big in this hotel. I suggest to definitely avoid it.
Guest User
Standard Business, 2 Double
Stay Date May 2026
Family
7 Reviews
10/10
Outstanding
Posted on Jun 26, 2026
Best Beach in Cancun
미카6312
Superior King Room
Stay Date Oct 2024
Family
6 Reviews
9.0/10
Great
Posted on Nov 22, 2024
The hotel was clean and the location was good.
andyzeng1170
Fiesta Club King Room
Stay Date Feb 2025
Traveling with friends
96 Reviews
10/10
Outstanding
Posted on Mar 8, 2025
The breakfast at this hotel is really great, and they also have my favorite tripe soup. It is a great hotel for vacation, the WIFI is also very good, and the facilities are very new. I highly recommend it.
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Maria de Fatima Díaz Sansores
Standard Business, 1 King
Stay Date Jun 2026
Couple
1 Reviews
10/10
Outstanding
Posted on Jul 19, 2026
Me gustó el hotel su ubicación su atención sus instalaciones sus alimentos