Reviews of Hotel Ambassador Mérida

Hotel is near to city center, free car parking, walking distance. Hotel is okay if you not picky, as can see its age.

I wanted to give the hotel a try, but everything went from bad to worse. 1. It took them about an hour to get us a room because they said the payment hadn't been reflected and they wanted to charge us again (it was booked a week before). 2. Our room key didn't work, so they had to replace it (room 404). 3. The air conditioning didn't cool properly, the beds were hard and full of bugs. It was impossible to sleep because something bit us all over our bodies. The bathroom was dirty. 4. The internet was out on the second day. Overall, the hotel is run down. The only things that stand out are its good location and its garden.

The hotel has a great location within walking distance of the ADO bus terminal, as well as all the historic sights of the city center. The hotel room left me with mixed feelings: on the one hand, a good bed, but on the other hand, the condition of everything else is very old, there is no refrigerator, safe or cutlery in the room.

Good but a bit neglected hotel