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Merida Hotels Recommended for You

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City Express by Marriott Merida
3.9/574 Reviews

City Express by Marriott Merida

Zona Norte Merida|1.01km from Zen Balance SPA
Al momento de llegar esperábamos una bienvenida con algún saludo pero todas estaban con papeleos y solo porque me acerqué y hablé y saludé una se acercó y empezó con el check in el cual al término de este solo brindó la información en una forma rápida sin repetir o preguntar si había alguna duda o pregunta. Posteriormente se le preguntó si ellos podrían subir el equipaje cuando la suite esté lista para cuando regresemos de afuera, solo nos den la llave y subamos a descansar el cual nos dijo que si se podría. Más tarde alrededor de las 19hrs al regresar al hotel nuestro equipaje seguía abajo y se le preguntó el porque no se había subido y nos dijo la recepcionista en turno que por seguridad no lo hicieron. Esto quiere decir que no tienen claro sus estándares y procedimientos con la información que brindan. Uno quiere descansar al llegar sin tener que llevar más cosas etc. Al llegar al cuarto encontramos mucho polvo en las cabeceras, en las manijas de las puertas , en los ventanales etc. A eso nos dimos cuenta que la sanitización no se había hecho o sacudido. El cual nosotros lo tuvimos que hacerlo. Al día siguiente en el desayuno una vez estando sentados pedimos al staff que nos trajera una silla de bebé el cual comentaron que no sabían donde estaba, segundos más tarde el guardia de seguridad nos asistió con esta la cual al momento de traerla nos percatamos que estaba muy sucia y en mal estado, el guardia se ofreció a limpiarla pero nos dijo que no se quitaría , optamos que se la lleve de regreso y agradecimos por su asistencia brindada. Eso nos quiso decir que no limpian bien las cosas que se usan sobre todo si es para un bebé tendría que estar limpio impecable. De igual forma entendemos que el desayuno es un bufet pero debería de haber un orden para que todas las personas Respeten su turno ya que todos se amontonan a tomar sus alimentos sin pedir permiso o sin el cuidado que se debe puesto que aún seguimos con los protocolos de higiene y sana distancia. Al término de nuestro desayuno optamos quedarnos una noche más el cual me acerqué a la recepción y pedi por disponibilidad, la recepcionista me comentó que si tenía, le pregunte si podría pagar en dólares la cual me contestó que no. Le volví a preguntar porque ya que tienen el tipo de cambio en información de su tablero y me respondió que no sabía nada, más le habían dicho que no se puede pagar en dólares. 0pté a reservarlo en línea posteriormente bajé a confirmar la extensión en la misma habitación ya que ya teníamos desempacado todo. Por otro lado le pedí de favor que se haga la limpieza de la habitación especificando los lugares que notamos dónde se requería más. Al regreso al hotel nos percatamos que faltaban tapetes en el baño la cual solicité inmediatamente a la recepción. Pasaron dos horas y no habían llegado, lo solicité nuevamente y dijeron que lo mandaban los cuales nunca llegaron. Me da mucha pena haber recibido este tipo de servicio sin ningún seguimiento de algún superviso

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Explore Guest Reviews of Hotels in Merida

Searching for hotels near Zen Balance SPA? Compare room rates and reviews to find your ideal stay.
Wayam Mundo Imperial
4.5/561 Reviews
The Wayam hotel is ideally located for tourism at the well known Colón Ave. near down town, just a couple of blocks away from the new convention center. Rooms are beautiful and wide, very comfortables, just make sure you are not facing the avenue as traffic’s noise comes up. Pool on the 4th floor has a beautiful view but too cold. All personnel is very friendly but still too new and untrained for the hotel standards. Still, too new to be great and a bit overpriced but Management is eager to improve.
La Casa del Turix
4.6/52 Reviews
The landlord speaks Spanish very well, there is a simple breakfast, there is a swimming pool in the courtyard, and the environment is good, but it is not convenient to travel far away from the place of activity. It is recommended to stay in Merida near the bus company terminal (Terminal de Autobuses ADO CAME and TAME in English), the location is at the intersection of calle70 and calle69. Their streets are arranged in numbers, and the even numbers are north and south. Directional streets and alleys, singular ones are east-western streets and alleys, you can go to all the attractions in Merida, this terminus has a car and it is also close to the bustling city center;
Villa Mercedes Merida, Curio Collection by Hilton
4.3/595 Reviews
Centro de Merida
This Intercontinental is rather different from usual. The location is great but was unexpected that it will be just along the noisy street in an ancient building which before used to be another hotel. So it is rather old (in perception not in amenities). The rooms are specific but good and comfortable. We've checked the Hyatt which is right after the corner but that Hyatt is luxury and as everywhere. And this Intercontinental is special - you feel as if you are in colonial times. The hotel is narrow (in corridors).The open door pool is tiny. The breakfast selection is good but not so wide. So general impression is very good. The personnel is very friendly but not so much and good speaking English. So some time we needed in order to adopt ourselves to this experience but generally we are pretty much satisfied. We've stayed here for 8 night so can judge. :-).
Wyndham Merida
3.8/586 Reviews
I love this hotel very much , it is quiet , good service , facilities very good and comfortable bed , the only bad thing is the restaurant , both in quality and service .
Fiesta Inn Merida
4.3/582 Reviews
Zona Norte
The hotel was very comfortable and very comfortable and very comfortable.
Hotel Zar Merida
4/535 Reviews
Zona Norte
The hotel is a very good hotel, and it is a very good hotel for me to stay in Merida. They deliver one towel per guest (the same as they deliver you at reception), and it's the same you will have to use to dry your hands, body, face and even floor, as they don't give you another, And the floor comments because the bathroom does not have a door, and to finish it the bathroom door is not complete, leaving space up and down, so the water goes to the room. But the biggest problem I found is that the room was not fit before they gave it to me. I arrived with my family at 4 pm (the check-in time is at 3 pm), and when we entered there was a towel used in the bed, and in the bathroom a used soap and a half-use shampoo bottle. It's a pity that you do not take into account such an important and obvious detail, I hope you will take into account our comments.

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Merida Travel Guide

Book your hotel on Trip.com for an amazing travel experience. If you want to stay at the best hotel in Merida, Trip.com is here to help! You can stay 3-5 days at hotels in Merida without running out of things to do. Merida is a city with tons of tourist attractions. You'll never want to leave!

Manuel Crescencio Rejón International Airport is the primary airport in Merida.

You don't have to worry about accommodations when traveling to Merida. Here, there are more than 152 hotels for you to choose from. When looking for hotels in Merida, there are likely good options at a nightly budget of just 58 USD. There are 20 five-star hotels in Merida at an average price of 152 USD per night. There are 39 four-star hotels in Merida at an average price of 58 USD per night. There are 42 three-star hotels in Merida at an average price of 37 USD per night. There are 7 two-star hotels in Merida at an average price of 30 USD per night. As a popular tourist city, Merida has many renowned chain hotels. Those who favor Ibis can choose a hotel under its name. In Merida, chain hotels such as Ibis are one of the top choices among travelers. Mision Merida Panamericana in Merida is a favorite among Trip.com users. If you're still unsure, Trip.com recommends El Gran Hotel.

If you stay at a hotel in downtown Merida, nearby attractions like Transporte Turistico Ricalde, Posheria Merida can be your first stop. If you want to spend a fun vacation with your family, locals recommend visiting Izamal Colonial Town, Sergio Martinez Recorridos Cenotes Homun y Cuzama, Palacio del Gobernador. The most popular attractions for tourists in Merida are Tapanco Centro Cultural A.C., Casino La Cima, Merida Cathedral.

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