7 Bedroom 5 Bath Home in Mesa

I have rented many homes from VRBO (for golf trips with my buddies) all over the country and this rental, both the house and the dealings with the owner and property manager), were the WORST I’VE EVER experienced! The house is old and dilapitdated and it appears that the owner has never put any money into improvements. Many things don’t work at all (1 shower had no cold water handle; tennis net is not up; refrigerator light is out; and these are just a few examples). The pool and hot tub are not usable at all since the heater doesn’t work. I paid for them both to be heated and specifically told the owner that was an ESSENTIAL part of our choosing the property (everyone likes a nice soak after a round of golf). He ASSURED me that the pool and hot tub worked perfectly, yet when we checked in the water was freezing cold. Despite several requests by me, the heater was never repaired (rather than send someone to fix it, at one point the prop manager advised me that the pool tech was going to call and tell ME how to fix the heater). Although they refunded my money for the pool heating, it did not save our trip. I would strongly encourage anyone considering this property to find something else! Don’t ruin a nice trip to Arizona by renting this property!!!

Forgot to mention in other review that we did find a livescorpion on the back bedroom floor.

Plenty of room to accommodate our family. Pool, tennis court were perfect.

Overall would stay again Mixed feelings, none of which are the owners fault. They outsource the check-in and cleaning to a 3rd party that were really tough to deal with. I requested early check-in (which is an extra fee) and then was simply not notified if I was getting early check in or not. It was annoying since I had friends flying in from out of town and we had to haul our bags around.We were supposed to get check-in information no less than 1 hour before check in, and I had to text the admin line 30minutes before to even get an address. When we arrived, it was obvious nobody had been through the house in at least a week since there was a film of dust on everything. I know AZ is dusty, but I would think not getting early check was due to cleaners being at the house.We requested the pool be heated (300 for 3 days) and when we got there the pool was in the 60s, so it was clear the heater had just been turned on. We ended up getting refunded for the heating charge. There was no instruction book or welcome page so we spent awhile walking around trying to figure out patio lights/pool lights/tennis court lightsThe neighborhood and area are gorgeous. The house is massive and comfortably slept 8 grown men. We all just wished communication from the property management team was better, especially with the number of paperwork I had to complete prior to the stay being finalized.

Board and team building meeting Home is older and needs quite a bit of love. It was sufficient for our needs, but dining room chairs were broke, breakfast nook floor was dirty. Patio was dirty with trash and broken patio chairs. Hole in bathroom wall where door knob hits. Toilet seats not secure on the toilets. Bugs in showers. (Maybe needs pest control). The fact that there were 9 queen or king beds and 5 bathrooms is the main reason we rented the home. We are 9 women from 50 to 70 years of age on a nonprofit board. The home smelled musty. We purchased plug in refills and an extra plug in. It was surprising that after we got back after doing a team building event and lunch that four men were in the backyard working on a cover for the pool. A heads up would have been nice. We were asked that on departure to start a load of towels, but there was no laundry soap. Thank you.

Amazing yard! The house inside was dated but we knew that from the pictures going in. The size of the house was great! There were some struggles with the bathrooms being functional and hot water. The property manager worked hard to fix those. The hot tub was never able to be used as it wouldn’t heat up: the property managers attempted to fix several times, but were unable to. The backyard was perfect for our group to play lots of pickleball and enjoy the nice AZ winter weather. We hope to stay again!!