Extended Stay America Suites - Phoenix - Mesa

The ac worked well...the shower, and tub, dripped and the microwave was flaky (light stayed on and door wouldn't property close one night).

Checked in at 7pm and the room wasn’t ready. Floors were dirty, hallways smelled horrible. No check out available via tv and no one was available at the front desk at 6:30 am to help check out. Will not stay there again.

Problem with our room door lock! No staff on hand to repair so we had to move everything! Problem obtaining any silverware for our dishes... had to borrow from our friends and return prior to leaving. Problem with clerk double charging our stay - took 3 days to speak to manager. Finally received a credit back to our account. Wonderful location - we will look elsewhere on our next visit.

Room was clean and quiet. The staff were very friendly and helpful at check in.

The bathroom power outlet was not working. The entrance wall was wet due to painting, and there was no caution for the guests. My handbag was damaged due to wet paint. The quality and variety of the breakfast were very poor and insufficient. Very horrible experience. The most frustrating part was my handbag's irreparable discoloration.

Shair was broken. Sofa chair was ripped off both side Stuff was friendly and helpful

Room was clean, bed was comfortable and very friendly staff